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Mamilla Hotel

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Mamilla Hotel
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1,356 Reviews from our TripAdvisor Community

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Showing 1,005: English reviews
Wurzburg, Germany
Reviewed 4 weeks ago via mobile

This hotel has small rooms .It is very contemporary in feel. I could live with small but the lighting is awful. They need to add some major bright light in the main room for "old" people who live there.

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Helpful?
1Thank barbara k
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear barbara K., Thank you for your recent stay at the Mamilla Hotel, and for taking the time to write about your experience. Pleased know that we appreciate all the reviews we receive, and with a view to consistently accommodating the needs of all our guests, we have transmitted your suggestion on to the relevant person. We hope to welcome...

Irving, Texas
Reviewed 4 weeks ago

Last year, I stayed in the Mamilla Hotel, and stated it was one of the finest hotel experiences I have ever enjoyed in the world. I returned again in February of this year, and although some of the personnel had changed, the same exceptional treatment continued to permeate every aspect of this hotel, and its care for its guests. I...

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Helpful?
2Thank parissmiles
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear parissmiles, please accept our gratitude for your kindness and your patronage! Be assured that your fantastic review and all the wonderful reviews we receive, are not taken for granted! It is not only our purpose, but our profound pleasure to provide all our guests with the best possible experience when they arrive to stay at the Mamilla Hotel! We...

Santos, SP
Reviewed 4 weeks ago

The hotel is excellent. We got an upgrade to a suite, double the size of the standard rooms, and we really appreciate the extra confort. The hotel is very modern and the rooms and bathroom are perfect. The rooftop restaurant has astonishing views of old Jerusalem and the food and wine are great. We couldn't enjoy the beautiful sun deck...

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Helpful?
1Thank Carl0sDiniz
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear Carl0sDiniz, Thank you for recently staying at the Mamilla Hotel! Thank you also for your excellent review in which you shed light on a number of aspects that have rendered your stay with us not only supremely comfortable and convenient, but most pleasurable as well! This is truly terrific! We love your appreciation of the modern ambience in the...

Haifa, Israel
Reviewed 18 February 2017 via mobile

Spend a weekend in this hotel, me and my turist friend, and my parents. Let's start from the fact that during the reservation I was asked about the arrival time, and said it will be around 11am, and the lady answered that there is no problem and assured we will get our rooms at the arrival. We arrived as expected,...

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1Thank Anastasiya D
London, United Kingdom
Reviewed 17 February 2017

we stayed a week at the Mamilla. everything thing was easy from check in to check out. Rooms were spacious and well appointed. the service was excellent (concierge, reception, room service, bell boys etc...). the attention of the staff was unlike anything I experienced in Israel so far (expect from maybe the Ritz in Herzilia). it was our first time...

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Helpful?
Thank Jacques B
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear Jacques B., Thank you for your recent stay at the Mamilla Hotel, and thank you for investing time in describing your experience! We were thrilled to read your all-encompassing positive review of our hotel! We are grateful to you, first and foremost, for your appreciation of our staff and the service they provide, and are also thrilled to know...

Tel Aviv, Israel
Reviewed 14 February 2017

We spent two nights in this extraordinary hotel. Pure pleasure. From check-in through check-out not the slightest problem (well, maybe the price...). There are not many hotels I have stayed at that gave this kind of perfect service! Breakfast buffet excellent. Rooms very nice size. In-door pool! I can only recommend this great hotel (if you can afford it: New...

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Thank TouristinParisFrance
Reviewed 13 February 2017 via mobile

We visited Mamila hotel in Jerusalem on February and everything was just perfect. Everything we asked for was taken very seriously and the service from reception to the nice bartenders at the miror-bar- Josh and Daniel was very polite and shiny. Recommends a lot.

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Thank Alik K
Gil_Drory, Front Office Manager at Mamilla Hotel, responded to this review

Dear Alik K., Thank you so much for your recent stay at the Mamilla Hotel, and for your terrific review!!! Your heartfelt appreciation for the sincerity and attention you received right from the beginning, and throughout your stay, are a true reward for all of us at the Mamilla Hotel! We most particularly delight in reading your enthusiastic acknowledgement of...

Manchester, United Kingdom
Reviewed 10 February 2017

I was somewhat skeptical of staying away from the Hilton brand... However I can only describe my visit to the Mamilla as 5 star. From the moment i booked on line and to the instant I left everything about this experience was PERFECT.. The host prior to arrival was friendly and supportive , the front desk staff were magnificent ,...

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Helpful?
Thank DJGSaoPaulo
George L, Director - Rooms Division at Mamilla Hotel, responded to this review

DJGSaoPaulo Shalom! Thank you for choosing to stay with us for your recent visit to Jerusalem. Your wonderful comments encourage us to strive to provide same wonderful experience to all of our guests. We are very happy to know that we made a positive impact on your time here in this amazing city. We look forward to your future visits.

Reviewed 10 February 2017

This is nor our first time in Mamila, but everytime we come here we are happy to re-discover the great location (the best in the city), the view. the perfect service, great food, and the overall experience of staying here. Rooms are very comfortable, and the staff is very helpful. if you want to realy feel Jerusalem, - This hotel...

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Helpful?
Thank עמי מ
George L, Director - Rooms Division at Mamilla Hotel, responded to this review

Dear עמי מ, Thank you for taking the time to share your recent experience at Mamilla hotel. We are always happy to see our guests return repeatedly. It shows that we succeed in our daily goal of providing a memorable experience to all our guests. We look forward to your next visit!

Jerusalem, Israel
Reviewed 7 February 2017

A mixed review really. Some staff were attentive and friendly, some were quite disinterested in serving at all. The highlight of our stay was the rooftop restaurant, with sweeping views of the old city. The food and service was excellent. The rooms were nice and reasonably neat, however looked tired and run down for a 'modern' hotel. Toiletries were top...

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Helpful?
Thank jaredg109
George L, Director - Rooms Division at Mamilla Hotel, responded to this review

Dear jaredg109, Thank you for taking the time to write about your stay at Mamilla hotel. We appreciate your feedback because helps us in improving our product. We apologize that you experienced inconsistent service from our staff. We will make sure to share your comments with our team. Thank you for your wonderful comments on the Rooftop restaurant and outdoor...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Jerusalem's Finest Luxury Accommodations Mamilla Hotel, Jerusalem's newest and most fashionable hotel, will usher in a new experience of exceptional hospitality in Israel.This elegant luxury, lifestyle hotel featuring 194 rooms and suites will be the center of Jerusalem's rich cultural heritage and bustling daily life.Designed in collaboration with Alrov Luxury Hotels' vision and commitment to excellence and execution, and in partnership with world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni. The design combines sophistication and simplicity with exciting lighting, textures and colors inspiring the imagination and delivering a truly unforgettable experience.Mamilla Hotel brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as events and banqueting spaces operating with leading technology, that blend sophistication and modern international style with ... more   less 

Additional Information about Mamilla Hotel

Address: 11 Shlomo ha-Melekh, Jerusalem 9418238, Israel
Region: Israel > Jerusalem District > Jerusalem > Mammilla
Price Range: €325 - €804 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mamilla Hotel 5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Mamilla Hotel Jerusalem
Hotel Style:
#4 Business Hotel in Jerusalem
#6 Spa Hotel in Jerusalem
#6 Romantic Hotel in Jerusalem
#7 Family Hotel in Jerusalem
#12 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Mamilla Hotel staff and other travellers.
14 questions
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Questions? Get answers from Mamilla Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with old city view”
 of 5 bubbles 402ab, 4 Mar 2017 | Read review
“Speak to front desk”
 of 5 bubbles BIW1963, 28 Feb 2017 | Read review
“Do not miss the restaurant”
 of 5 bubbles Carl0sDiniz, 24 Feb 2017 | Read review
“Didn't feel the need to be an issue.”
 of 5 bubbles DJGSaoPaulo, 10 Feb 2017 | Read review
“The best view is facing the old city”
 of 5 bubbles _I4964LQ, 10 Feb 2017 | Read review
5 of 5