Orient Isrotel Exclusive Collection Jerusalem
936 reviews
#16 of 113 Hotels in Jerusalem
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3 Emek Refa'im Street, Jerusalem 9310402 Israel
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
US$322
US$305
SAVE US$17
Free cancellation until 28/04/21
US$322
US$305
SAVE US$17
Free cancellation until 29/04/21
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Room & Suite (99)
Dining (82)
Travel safe during COVID-19
A note from Orient Isrotel Exclusive Collection Jerusalem
Updated 02/06/20
About
#16 of 113 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travellers' Choice
The new Orient Jerusalem, part of Isrotel's Exclusive Collection, is strategically positioned in the heart of one of the city's most vibrant, upscale neighborhoods offering an abundance of leisure and entertainment options as well as panoramic views of the old and new city. The hotel is a short walking distance from the Old City and just steps away from HaTachana, the city’s first-ever train station which has since transformed into a lively district of designer boutiques, galleries, trendy cafes and restaurants. The hotel's design, inspired by the past, and guided by the future, features 243 beautifully-appointed guestrooms and suites in its newly constructed central building, as well as a selection of opulent accommodations inside two expertly preserved Templar Buildings from 1882 and 1883. Orient's cuisine offers a creative culinary approach inspired by Jerusalem’s neighborhoods and local Israeli tastes. The Hotel's extraordinary events' venues offer versatile conference rooms .
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Couples massage
Facial treatments
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
Arabic, Hebrew
Location
Full view
93Great for walkers
Grade: 93 out of 100
36Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
936Reviews20Q+A89Room tips
Reviews
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Popular mentions
Very new and well kept, staff is very friendly and available for all your needs, truly enjoyed the pool. The food is also so yummy. I recommend to get a room with view, you will not regret it!!! Will be back
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Date of stay: January 2021
Rooms
Cleanliness
Service
Helpful
We stayed the 3 of us, mother and 2 daughters (age 30) in the suite facing beautiful view, great room and the service of the staff was wonderful. It felt they really want us back and did the upmost to please and serve. The hotel was fully booked and they had a big staff to cater and care. The breakfast was fantastic and the lounge is a great pleasure to have. The weekend was perfect .we will be back soon. The manager and her staff were around to see that everyone is content. G R E A T
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Date of stay: March 2021Trip type: Travelled with friends
Helpful
Response from Dorin Malka, Owner at Orient Isrotel Exclusive Collection Jerusalem
Responded 3 weeks ago
Dear Sh0shyR , It was such a pleasure to read your comments regarding your recent stay in the Isrotel Orient Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Jerusalem. Best Regards Dorin.
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Visited for one night with my wife. Lie no 1.- they charge you the "modest" price of US$600/night!!! for room with small balcony and view of old city (according to hotel website) - well madam hotel manager, from room 723 you have to be acrobat and do snapling to try and see something from the old city. Lie no 2 - we have been told that sunset view from rooftop bar is something not to be missed. Upon check in We double checked that rooftop bar is open. We shortcut a meeting to be on time for sunset just to find out that bar was closed! Just few more 'small" things: A. When we first enter the room, we found that someone was in the room before us and it wasn't properly cleaned. Dirty towel, papers on the floor (we are still in Corona time madam hotel manager!) B. For the outrageous price of US$600/night, you can be a bit more generous and put 2 bottles of water for couple. One good word about the staff of the main bar who try to handle the story and comfort us the best they could. Stay away!!!…
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Dorin Malka, Owner at Orient Isrotel Exclusive Collection Jerusalem
Responded 4 weeks ago
Dear j k, I was sorry to read that your last vacation at our hotel did not match your expectations. your comments have been taken to our attention and brought to the attention of the parties concerned. We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable. Best Regards Dorin
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+1
It is a rather new beautiful hotel Well decorated with nice rooms and excellent friendly service of all staff members we have encountered. The hotel is located South-West to the old city (about 10 minutes’ drive). While a few rooms (or suits) at the most Northern side (definitely at the higher floors), are likely to be of “Old city view”, they sell at a quite significant surcharge many other rooms as of “Old city view”. Many of these rooms actually face some old warehouses or the old Train Station. In order to actually see the old city from those rooms, one should really bend out of the window in the North-East direction.
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
Room Tip: Don't be tempted to pay extra for "Old City view", unless you are really convinced...
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Helpful
Response from Dorin Malka, Owner at Orient Isrotel Exclusive Collection Jerusalem
Responded 4 weeks ago
Dear ZvikaG , It was such a pleasure to read your comments regarding your recent stay in the Isrotel Orient Hotel. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving letters such as yours, which affirm by how much we have succeeded. We will be happy to welcome you again during your next stay in Jerusalem. Best Regards, Dorin
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Fortunately the Corona's lockdown is over, and this hotel was our choice to celebrate the freedom. It was fantastic, the location, the parking, the big room and the staff. The breakfast was one of the best ever.
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Date of stay: March 2021Trip type: Travelled as a couple
Helpful
Response from Dorin Malka, Owner at Orient Isrotel Exclusive Collection Jerusalem
Responded 4 weeks ago
Dear fun2fun , Thank you for taking the time to share your experience during your recent stay at Isrotel Orient Hotel and thank you for your wonderful review. We were happy to read that you enjoyed our hotel. We will be happy to see you again in the near future Best Regards Dorin
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PRICE RANGE
US$235 - US$557 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
243
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Claim Your Listing Frequently Asked Questions about Orient Isrotel Exclusive Collection Jerusalem
Which popular attractions are close to Orient Isrotel Exclusive Collection Jerusalem?
Nearby attractions include The Menachem Begin Heritage Center Museum (0.4 km), The First Station Jerusalem (0.1 km), and Barbara Shaw Gifts (0.4 km).
What are some of the property amenities at Orient Isrotel Exclusive Collection Jerusalem?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Orient Isrotel Exclusive Collection Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Orient Isrotel Exclusive Collection Jerusalem?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Orient Isrotel Exclusive Collection Jerusalem?
Conveniently located restaurants include Adom, The Culinary Workshop, and Smadar.
Are there opportunities to exercise at Orient Isrotel Exclusive Collection Jerusalem?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Orient Isrotel Exclusive Collection Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Orient Isrotel Exclusive Collection Jerusalem offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Orient Isrotel Exclusive Collection Jerusalem?
The staff speaks multiple languages, including Arabic and Hebrew.
Are there any historical sites close to Orient Isrotel Exclusive Collection Jerusalem?
Many travellers enjoy visiting Old City of Jerusalem (1.4 km), Western Wall (1.5 km), and Hezekiah's Tunnel - Siloam Tunnel (1.5 km).
Is Orient Isrotel Exclusive Collection Jerusalem accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.