Neptune Eilat
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North Beach PO Box 259, Eilat 88102 Israel
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (109)
Pool & Beach (35)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 02/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Neptune Eilat
Updated 02/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 74 hotels in Eilat
Location
Cleanliness
Service
Value
Travellers' Choice
On the shores of the Red Sea, in the tourist and entertainment area of Eilat, stands the Neptune Hotel, recently totally renovated. This classic hotel, known for high standards of service and warm hospitality, provides its guests with 278 modern rooms, overlooking the beautiful Eilat Bay. Other facilities include a well-equipped Health Club, intimate lobby-bar including wireless internet connection, large outdoor pool, children and kiddies pools and an array of activities and attractions.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Paid wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Banquet room
Meeting rooms
Spa
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Marina View
Languages Spoken
Russian, Hebrew
Location
Full view
88Good for walkers
Grade: 88 out of 100
39Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
1,137Reviews11Q+A71Room tips
Reviews
Traveller rating
- 709
- 264
- 91
- 36
- 37
Time of year
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Popular mentions
I recommend to stay in this hotel... the view is breath taken..... clean, and comfortable 😌 it is close to everything..near the beach 😉 and the mall is in a few minutes away. I add a picture from the balcony 😊
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Date of stay: December 2020Trip type: Travelled solo
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 19 Dec 2020
Dear Guest, Thank you for sharing your experiences of our hotel with other travelers. We’re so happy you enjoyed your stay at Neptune Eilat Hotel. It is always our aim to provide our guests with the best experiences. We'll be looking forward to welcome you back again soon. Best Regards, Yarden Milman
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Our family of 2 adults and 2 kids stayed at Neptune for 4 nights. The best part is location and the view from the balcony. The breakfast is nice, plenty of choices . We booked a suite , hoping to enjoy a nice room , something above a standard room. Well, first of all, the elevator does not go all the way to the room entrance, as you have to go something like half floor up by stairs, which was very inconvenient considering we had a baby in stroller. This fact was never mentioned in information about this type of room. The suite itself is very dated, and the level of cleaning is very unsatisfactory, especially now, with all the corona pandemics stuff going around. You would be expect that the hotel will put an extra effort in keeping thing clean , but not so much happened. The door handles were sticky only God knows from what, there were dust on surfaces. The bath tub is very old and the metal parts stained with corrosion. There was some dirt on the tiles besides the sink , which I easily removed with wet wipes, meaning no one even tried to clean it before me. One day we were out and came back to find the sink full of water , which my son left there, accidentally pushing the plug down . No one even bothered to drain the water and to wash the sink during daily maintenance. The daily cleaning was very symbolic, the floor wasn’t cleaned every day. Just making the beds counts for cleaning at this hotel. The elevator cabins were dirty most of the time, and it was the same dirty stain around the buttons for 4 days! There is a man at the main entrance, taking the temperature from anyone entering the hotel. Well, I don’t know if this is the only purpose for him standing there, but I suppose he could help me opening the door when I’m carrying a little child on my hands. But no, not even bothering himself to do that. Overall, nice location, stunning view, nice pool, but soooo overpriced , not at all worth the money we spent there.…
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Date of stay: August 2020Trip type: Travelled with family
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 19 Aug 2020
Dear Guest, It was a pleasure to host you. We at Neptune Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs. With Regards, Alice Genislav
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We had high expectations upon arrival because of the hotel’s description and rating. Unfortunately it didn’t meet our expectations. We had called beforehand to make sure they had a crib that would accommodate our 2,5 year young child as otherwise we would bring along our foldable crib. On the phone they clearly told us yes yes we have two different sizes of cribs, a smaller one and a larger one that would definitely fit for our 2,5 year child. Upon arrival, to our big disappointment at the front desk they told us they ONLY have cribs up to the age of 2. That meant for us that the 3 nights we were there we hardly slept as we had to take our toddler with us in bed. Another big disappointment was the lack of care for hygiene. Many of the staff (especially the housekeeping staff) walk around without a mask while cleaning your rooms. They also don’t seem to supervise/monitor guests walking around the lobby area without a mask. With all due respect, wearing a mask on your chin is not considered as wearing a mask. The only reason I gave it 2 stars instead of one is simply because of the fact that they offered my wife a little cake for her birthday. The hotel is described as being renovated with freshly looking rooms but the reality is more like rooms looking 15-20 years old. The couch pillow in our room even had a brown stain on it 🤮. Common, in these COVID-19 times, you have to be more observant for tidiness in the rooms!…
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Date of stay: June 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 9 Jul 2020
Dear Guest, It was a pleasure to host you. We at NEPTUNE Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs. Looking forward to providing you with a better experience next time, With Regards, Alice Genislav
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The hotel is located along the beach with good access to swimming and beach facilities. The rooms are very well equipped and, surprisingly, rooms light fixtures allow reading printed books and newspapers. The room has a nice balcony overlooking the sea. Restaurant food variety is astonishing. Compliments to the shed.
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Date of stay: March 2020Trip type: Travelled with family
Helpful
Response from Ola Ogbah, Guest Services / Front Office at Neptune Eilat
Responded 10 Mar 2020
Dear Abraham, What a lovely review! Thank you so much for sharing. It was a pleasure to host you, it means the world to us when guests appreciate all the finer details, especially a good room lights. I am so happy we could provide you a grate, relaxing and tasty vacation. We'll all be looking forward to welcome you back. My warm regards, Ola Ogbah Guest Relations Manager
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While in Canada we have booked Neptune Hotel for 2 nights stay in March 2020 and shortly after booking we have received confirmation by email. 3 days before our scheduled trip to Eilat we got an email that hotel will be closed due to maintenance work during days of our stay and we have an option to cancel or being moved to different hotel in Eilat. While our Neptune room was facing sea side the proposed other hotel was facing so called garden side or we had an option to upgrade to seaside for additional price with possibility of refund for price difference subject to Dan hotels approval. ! day before the trip I called Neptune hotel and apparently there are no maintenance works carried out and Dan Hotels cancelling on us was done on the false pretenses and an excuse to cancel our confirmed reservation was an outright Lie.…
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Date of stay: March 2020
Value
Rooms
Service
Room Tip: Make sure that your booking will not be cancelled in last moment by Dan hotel under false pretenses.
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Helpful
Response from Danhotels Danhotels, Owner at Neptune Eilat
Responded 3 Mar 2020
Dear Yorams566, Thank you for highlighting your disappointment in the communication and reservation processes. We can only apologize for any misunderstandings. While there was some small maintenance that was carried out at the hotel, some of the staff may not have been informed as to why the hotel had been closed for this short period. We thank you for highlighting the necessity to keep everyone informed. We hope you enjoyed the other, upgraded hotel that we arrange for you and hope to have the opportunity to welcome you to Neptune Eilat in the near future, with thanks and best regards, Olah - Guest Relations Manager
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PRICE RANGE
US$157 - US$495 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rimonim eilat hotel eilat, rimonim neptune hotel eilat, eilat rimonim neptune hotel
FORMERLY KNOWN AS
Rimonim Eilat
LOCATION
IsraelSouthern DistrictEilat
NUMBER OF ROOMS
278
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Claim Your Listing Frequently Asked Questions about Neptune Eilat
Which popular attractions are close to Neptune Eilat?
Nearby attractions include Eilat Marina (0.3 km), Eilat City Museum (0.4 km), and Mall Hayam (0.2 km).
What are some of the property amenities at Neptune Eilat?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Neptune Eilat?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Neptune Eilat?
Conveniently located restaurants include Pastory, Rak Dagim, and Les Sardines.
Are there opportunities to exercise at Neptune Eilat?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Neptune Eilat?
Yes, dry cleaning and laundry service are offered to guests.
Does Neptune Eilat offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Neptune Eilat?
The staff speaks multiple languages, including Russian and Hebrew.
Are there any historical sites close to Neptune Eilat?
Many travellers enjoy visiting Islamic Ayla City (4.7 km) and Lawrence's House (5.1 km).