Hotel direct offer!8% discount for e-Dan club members
Orbitz.com
Travelocity
eDreams
View all 10 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (402)402
Room & Suite (141)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Read more
Updated 09/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Neptune Eilat
Updated 09/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 81 in Eilat
Location
Cleanliness
Service
Value
Travellers' Choice
On the shores of the Red Sea, in the tourist and entertainment area of Eilat, stands the Neptune Hotel, recently totally renovated. This classic hotel, known for high standards of service and warm hospitality, provides its guests with 278 modern rooms, overlooking the beautiful Eilat Bay. Other facilities include a well-equipped Health Club, intimate lobby-bar including wireless internet connection, large outdoor pool, children and kiddies pools and an array of activities and attractions.
Read more
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Kids pool
Banquet room
Meeting rooms
Spa
Massage
Concierge
Gift shop
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Radio
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Russian, Hebrew
Location
Full view
89Good for walkers
Grade: 89 out of 100
44Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Contact
North Beach PO Box 259, Eilat 88102 Israel
Getting there
Car HireSee all Eilat car hire
1194Reviews15Q+A72Room tips
Reviews
Traveller rating
- 748
- 272
- 94
- 38
- 42
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Just turned to our family favourite hotel. We arrived for 2 nights at passover and it was above our expectations. The room was wonderful with a beautiful view to the sea. The breakfast was contained a lot of options for us and for the children. We will definitely be back 👍
Read more
Date of stay: April 2022Trip type: Travelled
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 8 May 2022
Dear Eran, Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards Yarden Milman.
Read more
+1
We stayed at the hotel for 2 nights after it was recommended to us by our son and wife who stayed here. According to their experience we upgraded the room to a ‘superior’ one. When arriving at the hotel we were told that they don’t have such a room available so we got a different and larger room. The hotels Guest Relations Manager Janna R. was helpful in this regard. The room was good - with a balcony and all the amenities needed. The room - like the hotel itself is clean. Breakfast was great with a very large variety to choose from. Seating is both in and outdoors which is great. The location of the hotel is absolutely perfect! Just by the beach and the promenade. All in all the service is good except for a minor issue that we had which again is minor but irritating. We are members of the ‘e-Dan’ hotel club and as such we were supposed to get a ‘gift’ from the hotel. I mentioned this upon arrival and was promised that this will be done. Nothing. The next day I reminded again and I was assured that this will be dealt within an hour. Nothing. Reminded again and I was promised again but nothing. As I mentioned this is a minor issue but I would expect the hotel and the staff to stand behind their obligations and promises. If we return to the hotel it will mainly be because of its superb location.…
Read more
Date of stay: December 2021Trip type: Travelled
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 8 May 2022
Dear Jack, Thank you for taking the time to share your thoughts following your stay at Neptune Eilat. Throughout the hotel, it is our constant aim to ensure the highest standards in all areas. we have taken on board your comments in a bid to ensure of a better experience all round for all our guests. we looking forward to welcome you back again soon. Best regards Yarden Milman.
Read more
Stayed here for a family trip the views from the room are lovely but what was exceptional was the service in the restaurant I am gluten and lactose intolerant and a chef took me round each meal explaining what I could eat and made a special plate for desert at dinner and breakfast they were so helpful and I had lots of choice
Read more
Date of stay: February 2022
Location
Service
Sleep Quality
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 8 May 2022
Dear Guest, Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards Yarden Milman.
Read more
+1
Grate pool , it was winter and the water was 26 degrees hot, the rooms are clean and the view is fine. The rooms are bit small but fare enough for 2 persons, the food is excellent , services are fine. Best location you can ask for , better then other expensive hotels
Read more
Date of stay: January 2022Trip type: Travelled
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 29 Jan 2022
Elieindor, Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards, Yarden Milman.
Read more
The hotel was recently purchased by Dan group hotels and that is it's saving grace. Although rooms are outdated the staff tries to make its best effort to answer each and every request. There were some problems with our room and after replacing it around 3 times we finally got a nice one. To my knowledge the hotel is about to get renovated, but again the staff is its greatest asset. Food is nice although have to say that very basic by Israeli standards for the breakfast, although there was a big buffet pastries were somehow pretty bad. A nice surprise was at dinner, where there was a great and rather tasty array of dishes, so by my standards dinner is a must. I must acknowledge Ms. Janna Ragutsky (the guest relations manager). Without her our all experience would have been much worse. When she heard about all the room problems and the fact that it is a celebratory vacation she did her outmost to cater for our every need. Bottom line- If I come back it will be after the renovation.…
Read more
Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip: If you encounter a problem, do ask to speak with Ms. Raguysky
See more room tips
1 Helpful vote
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 9 Jan 2022
Dear Eva, Thank you for sharing your experiences of our hotel with other travelers we have taken on board your comments in a bid to ensure of a better experience all round for all our guests. we looking forward to welcome you back again soon. Best regards, Yarden Milman
Read more
I have to say Eilat in summer is hot , and I mean 39-42c but it is a dry heat, so easier to deal with.. Neptune’s rooms were big enough, excellent facilités, we had one large room with a king size bed ( or bigger) and another room with a sofa bed, very clean and lovely little gifts every evening, a fruit basket, some chocolates. Staff is friendly and bands backwards to help. Special thanks to Elias on reception that did all to sort out excellent rooms for my sister in law with her very sick husband at check in. Food is excellent and full of variety . The pool is so clean, in charge of it is an old gentlemen that started every morning at 545 clearing and cleaning ready by 8 for opening. There is a gate to let you out to the beach. The beach is communal for all- sea great shame beach gets dirty quickly but nothing to do with such a brilliant hotel. Don’t want to leave! Thank you again…
Read more
Date of stay: July 2021Trip type: Travelled
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 26 Jul 2021
Dear Irina, Thank you for sharing your experiences of our hotel with other travelers. We’re so happy you enjoyed your stay at Neptune Eilat Hotel. It is always our aim to provide our guests with the best experiences. We'll be looking forward to welcome you back again soon. Best Regards, Alice Genislav
Read more
To all who are interested, Perfect location, great attention to cleanliness but more meaningful than it all - personal and warm customer service lead by the Guest Relations Manager: Revital Benjamin!! Upon natural confusion coming out of Covid restrictions and the mix up between Israeli and US credentials, she was able to solve matters with a smile, elegance and repeated gestures that have truly touched our hearts and made our post Covid girls trip reunion so extra special. Don’t hesitate and book your next stay at the Neptune.
Read more
Date of stay: April 2021Trip type: Travelled
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 4 May 2021
Dear Daniela, Thank You for posting your wonderful comments after your stay at the Neptune Eilat hotel. We greatly appreciate your feedback and are delighted to hear when the hard work is recognized and appreciated by our guests. We’re so happy you enjoyed your visit and we looking forward to welcome you back again soon. Best regards, Yarden Milman.
Read more
I recommend to stay in this hotel... the view is breath taken..... clean, and comfortable 😌 it is close to everything..near the beach 😉 and the mall is in a few minutes away. I add a picture from the balcony 😊
Read more
Date of stay: December 2020Trip type: Travelled
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 19 Dec 2020
Dear Guest, Thank you for sharing your experiences of our hotel with other travelers. We’re so happy you enjoyed your stay at Neptune Eilat Hotel. It is always our aim to provide our guests with the best experiences. We'll be looking forward to welcome you back again soon. Best Regards, Yarden Milman
Read more
Our family of 2 adults and 2 kids stayed at Neptune for 4 nights. The best part is location and the view from the balcony. The breakfast is nice, plenty of choices . We booked a suite , hoping to enjoy a nice room , something above a standard room. Well, first of all, the elevator does not go all the way to the room entrance, as you have to go something like half floor up by stairs, which was very inconvenient considering we had a baby in stroller. This fact was never mentioned in information about this type of room. The suite itself is very dated, and the level of cleaning is very unsatisfactory, especially now, with all the corona pandemics stuff going around. You would be expect that the hotel will put an extra effort in keeping thing clean , but not so much happened. The door handles were sticky only God knows from what, there were dust on surfaces. The bath tub is very old and the metal parts stained with corrosion. There was some dirt on the tiles besides the sink , which I easily removed with wet wipes, meaning no one even tried to clean it before me. One day we were out and came back to find the sink full of water , which my son left there, accidentally pushing the plug down . No one even bothered to drain the water and to wash the sink during daily maintenance. The daily cleaning was very symbolic, the floor wasn’t cleaned every day. Just making the beds counts for cleaning at this hotel. The elevator cabins were dirty most of the time, and it was the same dirty stain around the buttons for 4 days! There is a man at the main entrance, taking the temperature from anyone entering the hotel. Well, I don’t know if this is the only purpose for him standing there, but I suppose he could help me opening the door when I’m carrying a little child on my hands. But no, not even bothering himself to do that. Overall, nice location, stunning view, nice pool, but soooo overpriced , not at all worth the money we spent there.…
Read more
Date of stay: August 2020Trip type: Travelled
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 19 Aug 2020
Dear Guest, It was a pleasure to host you. We at Neptune Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs. With Regards, Alice Genislav
Read more
We had high expectations upon arrival because of the hotel’s description and rating. Unfortunately it didn’t meet our expectations. We had called beforehand to make sure they had a crib that would accommodate our 2,5 year young child as otherwise we would bring along our foldable crib. On the phone they clearly told us yes yes we have two different sizes of cribs, a smaller one and a larger one that would definitely fit for our 2,5 year child. Upon arrival, to our big disappointment at the front desk they told us they ONLY have cribs up to the age of 2. That meant for us that the 3 nights we were there we hardly slept as we had to take our toddler with us in bed. Another big disappointment was the lack of care for hygiene. Many of the staff (especially the housekeeping staff) walk around without a mask while cleaning your rooms. They also don’t seem to supervise/monitor guests walking around the lobby area without a mask. With all due respect, wearing a mask on your chin is not considered as wearing a mask. The only reason I gave it 2 stars instead of one is simply because of the fact that they offered my wife a little cake for her birthday. The hotel is described as being renovated with freshly looking rooms but the reality is more like rooms looking 15-20 years old. The couch pillow in our room even had a brown stain on it 🤮. Common, in these COVID-19 times, you have to be more observant for tidiness in the rooms!…
Read more
Date of stay: June 2020Trip type: Travelled
1 Helpful vote
Helpful
Response from Alice Genislav, General Manager at Neptune Eilat
Responded 9 Jul 2020
Dear Guest, It was a pleasure to host you. We at NEPTUNE Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs. Looking forward to providing you with a better experience next time, With Regards, Alice Genislav
Read more
PRICE RANGE
US$194 - US$384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rimonim eilat hotel eilat, rimonim neptune hotel eilat, eilat rimonim neptune hotel
FORMERLY KNOWN AS
Rimonim Eilat
LOCATION
IsraelSouthern DistrictEilat
NUMBER OF ROOMS
278
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Neptune Eilat
Which popular attractions are close to Neptune Eilat?
Nearby attractions include Eilat Marina (0.3 km), Eilat City Museum (0.4 km), and Mall Hayam (0.2 km).
What are some of the property amenities at Neptune Eilat?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Neptune Eilat?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Neptune Eilat?
Conveniently located restaurants include Pastory, rak dagim, and Les Sardines.
Are there opportunities to exercise at Neptune Eilat?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Neptune Eilat?
Yes, dry cleaning and laundry service are offered to guests.
Does Neptune Eilat offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Neptune Eilat?
The staff speaks multiple languages, including English, Russian, and Hebrew.
Are there any historical sites close to Neptune Eilat?
Many travellers enjoy visiting Islamic Ayla City (4.7 km) and Lawrence's House (5.1 km).