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The location is really nice, everything is close. They told us they renovated the hotel, but they did not much. Most things are old, the furniture, the sofa, rusty stuff, in the bathroom the rubbish from the guest before, when you open the water tap...More
1 Thank Marc1234
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel EilatResponded today
Thanks for choosing Crowne Plaza Hotel Eilat for your lodging needs and for taking the time to share your experience with us.
It's quite frustrating to learn that we did not live up to your expectations because of the condition of our property...More
So, I have been to Eilat before and it was over 25 years ago. WOW has the place changed. And for the better!!
I chose this hotel as I am an avid user of IHG properties. This one does not disappoint.
The location is fantastic...More
Spent two (2) nights at this hotel. The room was clean, modern and very comfortable. Service was superb specially at the front desk. Food was very good, plenty and with a lot of choices. I would not hesitate to recommend this hotel.
I must say the reviews were a little alarming, but in reality I could not see why so many people were complaining, the room was clean and also the public areas, nice pool, the food was very good, always plenty and lots of choices and...More
Thank Hava M
Response from Revital B, Manager at Crowne Plaza Hotel EilatResponded 2 weeks ago
Dear Hava M
Thank you for staying with us. We appreciate you for taking the time to post a review regarding your recent experience with the Crowne Plaza Eilat.
Guest relations MGR.
We stayed at this hotel as part of a group and many in our group were very disappointed with our experience. The first room we were given smelled so strongly of smoke that we requested another one. The 2nd room smelled ok at first, but...More
Thank Shelly B
Response from David B, General Manager at Crowne Plaza Hotel EilatResponded 2 weeks ago
Dear Shelly B
Thank you for your review of our hotel.
I shall pass on your review to my managers today during the briefing and we shall correct the problematic things yo mentioned.
I hope that all other services 'our free Wi-Fi, the great view...More