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Jacir Palace Hotel Bethlehem

Hotels.comUS$120*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Jacir Palace Hotel Bethlehem
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286 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Reviewed 3 weeks ago via mobile

It was our first experience having tour to Bethlehem. We stayed there for 3 nights, with my husband and 3 kids. And it's totally satisfied. With the service, breakfast and dinner menu. Especially after whole day having tour around. The building is beautiful with patio at the center of lobby, and beautiful view from the ballroom to the lobby. The...

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Helpful?
Thank YuliaVeronica
NadiaMitwasi, Marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Yulia Veronica, I would like to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us. I am very happy to read your comment ; it is rewarding to know that you enjoyed your stay at the hotel in specific and Bethlehem in General and that you recommend...

Rome, Italy
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

The Hotel people were very pleasant and very helpful too. We were a group from Chennai(Vincent's group) and we had quite a few people who were 70+. Yes, it was a bit difficult to move to the lobby as one needed to understand the sprawling campus. But that only added to the mystery going by the fact that we were...

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Helpful?
Thank James R
About Hotel's Favourite Review
Ghada H, Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Mr. James R, Let me take this opportunity to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations. We are thrilled to see that your experience is reflecting our actions and we...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago via mobile

Lived here for 3 nights n it felt more better than home....Well maintained n furnished rooms. Comfy sofas .. Antique writing tables..A private changing room n dresser in all rooms..Very airy be spacious rooms...Very elegant taspestry...Clean bed linen..Loads of expensive dead sea product toiletries provided..Clean classy carpets all around the hotel n rooms. Telephone has very clear well defined.separate buttons...

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Helpful?
Thank Sankhasubha R
NadiaMitwasi, Marketing Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Sankhasubha, Let me take this opportunity to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations. We are thrilled to see that your experience is reflecting our actions and we are heading...

Reviewed 21 January 2017

Rooms are comfortable and bathrooms are spacious. The staff was very friendly and helpful. We chose the buffet dinners and breakfasts and there is a variety and plenty of food available. I would recommend this hotel to my family and friends.

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Helpful?
Thank Shirley Z
Ghada H, Director Of Operation at Jacir Palace Hotel Bethlehem, responded to this review

Greetings from Jacir Palace hotel, Wonderful review, we are happy to know that you liked our hotel. Keep in mind that Jacir Palace hotel will always be your second home. Warm regards, Ghada Hazboun, Director of Operation

Reviewed 4 January 2017 via mobile

Instead of dining in the more casual atrium, our group of five was ushered into a private room where we were welcomed with a complementary glass of red wine before a selection of tantalising salads, dips and starters was placed before us. High point was a main course of chicken breast and mashed potato smothered with a rich creamy mushroom...

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Helpful?
Thank Yvonne D
Ghada H, Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Mr. Yvonne D, I would like to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us. I am very happy to read your comment ; it is rewarding to know that we exceed your expectations. We look forward to welcome you back once again. Respectfully, Ghada Hazboun...

Guam, Mariana Islands
Reviewed 30 December 2016

This hotel is in a great location, however, it is kind of outdated. It is sprawling and a little complicated to got to the lobby. I would stay there again because of the location...not quite central but much quieter than hotels close to manger square.

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Helpful?
Thank Anna M
Ghada H, Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Ms. Anna M, I would like to thank you for choosing to stay at Jacir Palace Hotel and for taking the time to share your comments with us We take all reviews seriously, Our staff will always be happy to serve you in any request. Thank you for sharing your thoughts and for recommending Jacir palace Hotel. Respectfully, Ghada...

Reviewed 28 December 2016 via mobile

I stayed 3 Nights in this hotel, pathetic sub standard service and attitude of staff. 2 times Electricity black out in the last 72 hrs. Chairs unclean and even torn. Very good food. Massive big building.every first time diffuuķí

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Helpful?
Thank Reji Thomas M
Ghada H, Manager at Jacir Palace Hotel Bethlehem, responded to this review

Dear Mr. Thomas Thank you for taking the time to provide us with your feedback and comments. Comments such as yours permit us to target areas of concern and take the necessary steps. Allow me to apologize for the inconvenience you experienced during your stay. We assure you that the appropriate measures will be taken to ensure that a similar...

Reviewed 25 December 2016 via mobile

This place can be Museum , not hotel . They really have parking 7 min walking , 1 bellboy in the hotel , i wait 30 min and no one come . I found him on my way to the room . Oh .. the way to the room its walking about 10 min at least , the corridor is...

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Helpful?
Thank Rami S
Ghada H, Director of Operation at Jacir Palace Hotel Bethlehem, responded to this review

Greetings from Jacir Palace, We are sorry for the unpleasant experience that you had at our hotel. Kindly note that concerning the big hotel likely to be a resort than a normal hotel. Concerning the service we provided We wish that you have told us about the issue on time so we would have solved it. We are sorry again...

Olathe, Kansas
Reviewed 13 December 2016

The hotel is not quite upto american standards, but is the nicest place in Bethlehem. Check in was chaotic. But, our luggage arrived intact, nothing missing. The room was nice, but could use a little more detail clean. The food was okay. They were always out of coffee, a real need after transatlantic travel. It is a beautiful place, but...

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Helpful?
Thank jataylor26625
Ghada H, Manager at Jacir Palace Hotel Bethlehem, responded to this review

Greetings from Jacir Palace, Thank you for sharing your experience with us, it's important for me to get feedback from our guests, this is how we improve. I am very happy your overall experience was a good one, We do hope that you will choose to stay with us again. Ghada Hazboun Operation Manager

Reviewed 17 November 2016

I'd like to congratulate the therapist Mohammed Hassaneh, who made a relaxing one hour massage to me last week. He has an excellent technique that made me feel completely relaxed. How do you know when you get a good massage? when you fall asleep during it. That happened to me with Mohammed's massage. He is highly recommended. Congratulations! Carol

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Helpful?
Thank Carola B
Ghada H, Director of Operations at Jacir Palace Hotel Bethlehem, responded to this review

Greetings from Jacir Palace hotel, Thank you for taking the time to write this nice review. It is great to know that you had a good time at Jacir Palace Hotel and enjoyed the service of our staff. Warm regards, Ghada Hazboun, Director of Operations

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Jacir Palace Hotel in Bethlehem is a monumental landmark entwining the noble Arab culture with grand architecture. Its a 101 years old palace. The hotel is walking distance from the Church of Nativity and a short drive to the old city of Jerusalem.The hotel features 250 deluxe guestrooms. All rooms are elegantly decorated, well equipped with modern facilities ... more   less 

Additional Information about Jacir Palace Hotel Bethlehem

Address: Hebron Road | PO Box 1167, Bethlehem 1167, Palestinian Territories
Region: Palestinian Territories > West Bank > Bethlehem
Price Range: €103 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jacir Palace Hotel Bethlehem 5*
Number of rooms: 250
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Questions & Answers

Here's what travellers have asked, with answers from Jacir Palace Hotel Bethlehem staff and other travellers.
5 questions
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Questions? Get answers from Jacir Palace Hotel Bethlehem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ones overlooking the swimming pool!”
jamesrR3734SP, 4 Jan 2017 | Read review
“room 351has patio that was part of a larger patio. across the hall had a larger patio that had a nice city light view.”
3andreeb, 24 Jun 2016 | Read review
“Ask for a room with a balcony. Those are lovely.”
clpw1964, 17 May 2016 | Read review
“it was a pretty quiet hotel, any room should be fine”
TessaDaum, 5 Apr 2016 | Read review
“View of courtyard would be nice.”
Pamela486, 9 Dec 2015 | Read review
5 of 5
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US$120* /night
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Prices are for 1 room, 2 adults
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