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Steigenberger Hotel Maslak Istanbul

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Steigenberger Hotel Maslak Istanbul
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1,242 Reviews from our TripAdvisor Community

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There are newer reviews for Steigenberger Hotel Maslak Istanbul
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Showing 721: English reviews
Reviewed 12 February 2017 via mobile

Stayed here for a short business trip. Nice hotel, good service, well equipped gym with pool. Very long trip to and from Ataturk airport, count at least 1 hour! Good connectivity to Asian side in the morning.

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Helpful?
Thank Jan L
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ‘’ Jan L’’, We appreciate you taking the time to provide us with detailed comment about your stay. I am glad to hear that overall your experience was positive and I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you back soon. Kind regards, Cansu Yorukoglu...

Tucson
Reviewed 11 February 2017

My business associate/client arranged for me to stay at this hotel whilst I was in Istanbul for 4 days to present a session on Turkish Franchisors expanding into the USA. The hotel and rooms are dated but the front desk staff are friendly and helpful. However, my client had me booked for 4 nights with a check out on Friday...

Review collected in partnership with this hotel
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Thank sheryc2017
Nitra, Slovakia
Reviewed 8 February 2017

Location was suitable because of the meeting held at Park Plaza within 5 min car distance - I found this aspect of location invaluable in connection with Istanbul morning traffic jam. Hotel location may not be suitable for tourist preferring sightseeing. Gym is large enough with many treadmills and similar gear. The only minor point was noise insulation from traffic;...

Review collected in partnership with this hotel
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Helpful?
Thank 508milan
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '508milan', Thank you very much for choosing to stay at Steigenberger Hotel Maslak Istanbul and for taking the time to post this nice comment. We appreciate your feedback and nice to hear that you liked our hotel facilities. With a spirit to serve, we take great pride about exceeding your expectations. Steigenberger Hotel Maslak Istanbul is located in a...

Ra'anana, Israel
Reviewed 7 February 2017

I stayed at the Steigenberger Hotel Maslak a few times over December 2016 and January 2017. Hotel is large and friendly. Location is very convenient for my purposes - just a few blocks away from the Vodafone offices. The restaurant is nice too.

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Helpful?
Thank Daniel R
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ''Danny R'', We appreciate you taking the time to provide us with such candid feedback of your stay. We appreciateyour business, your loyalty and your trust. Look forward to welcoming you back soon to show you Steigenberger’s hospitality in Istanbul. Kind regards, Cansu Yorukoglu General Manager

Turin, Italy
Reviewed 6 February 2017

Very Friendly and professional staff. Good spacious rooms with all aminties. Bathroom a little dated but everything very clean. Wifi very good. Breakfast average on selection but good quality. Location is good for bsuiness district.

Review collected in partnership with this hotel
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Helpful?
Thank 11SF
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ' 11SF', First of all we would like to thank you for choosing Steigenberger Hotel Maslak Istanbul . Also thank you for taking time to convey your comments regarding your stay. Our top priority is providing a great pride in the presentation of our guest room. I will be sure to let our staff know how much of animpact...

Ebikon
Reviewed 6 February 2017

1. When using the internet/Wifi for data repliaction through VPN, I failed and Symantec reported an "unsolicited incoming ARP reply, a kind of MAC spoofing". 2. The restaurant does not allow charging the bill to the room.

Review collected in partnership with this hotel
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Helpful?
Thank 564geraldj
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '564geraldj', First of all we would like to thank you for choosing Steigenberger Maslak Istanbul for your accommodation need in Istanbul. We would like to kindly inform you that we have shared all your review details with the related department also your complaint has been discussed by the hotel’s management. Steigenberger Istanbul Maslak is committed to providing our guests...

Los Angeles, California
Reviewed 2 February 2017

We definitely recommend to anyone. Room was nice view room, clean. Confortable bed. Bathroom was big and clean. Staff was helpful and friendly. We did not use the pool and spa. Well-rested. Thanks....

Review collected in partnership with this hotel
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Helpful?
Thank B1171RGsue
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'B1171RGsue', Thank you so much for your wonderful review and recommendations. It was such a pleasure to have had you as our guest. Also nice to hear that you had a great stay and satisfied everything from our breakfast, convenient location, room cleanliness & space to the hotel facilities. I will be sure to share your wonderful remarks with...

Reviewed 31 January 2017 via mobile

The hotel is a 5 star , rooms are quite big , service is excellent , try to add breakfast the buffet is great and the staff are helpful and friendly. They have thier own parking garage its free for hotel residents . Valet is available also. Its located in business area high rise buildings surrounding the place , most...

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Helpful?
Thank Mohamed A
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Mohamed A', Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I'm glad that you found our location convenient. Thank you for your kind comments again. I will be sure to let our staff know how much of animpact they made on your...

Skopje, Republic of Macedonia
Reviewed 30 January 2017

Staff was pleasant, helpful, friendly and the food was delicious. Rooms were cosy and comfortable. Hotel has an indoor pool which is very clean. SPA is working till 10pm. Highly recommended. A great location close to restaurants, shopping malls etc.

Review collected in partnership with this hotel
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Helpful?
Thank 183emilijap
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '183emilijap', Thank you for your kind review! We truly appreciate your kind words about our staff. It'sd efinitely a boost for us every time we hear positive reviews such as this. Your feedback is motivation to us to continue our efforts in the same direction. It will be our pleasure to welcome you back to our hotel on your...

Jeddah, Saudi Arabia
Reviewed 30 January 2017

I reviewed the hotel rooms and facilities in their website based on which I agreed to make reservation.. upon arrival tired and being up all night, didn't pay much attention to the room or hotel.. first shock was the coffee shop that is limited, coffee that tastes and smells like instant coffee, no biscuits or cake but poorly looking sandwiches....

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Helpful?
Thank Saleh A
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Saleh A', We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Steigenberger Hotel Maslak Istanbul

Address: Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
Region: Turkey > Istanbul
Price Range: €67 - €326 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Maslak Istanbul 5*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, TripOnline SA and HotelQuickly so you can book your Steigenberger Hotel Maslak Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Hotel Style:
#148 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Maslak Istanbul staff and other travellers.
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Questions? Get answers from Steigenberger Hotel Maslak Istanbul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor, quite noisy from the roads.”
911danielg, 13 Mar 2017 | Read review
“Need to check room temperature often.”
TSIZ, 24 Dec 2016 | Read review
“Some rooms are a little dark, if you are planning to stay at hotel during day, make sure you get a Sun Facing room.”
Soorena_S, 19 Dec 2016 | Read review
“Wonderful view with large room :)”
ESD_85, 24 Nov 2016 | Read review
“Plz look on the air conditioner part, it is control system but some time I felt uncomfortable and called many times to increase the A/C. but not get proper response and no sleep well for many nights. Requested for cooler as well but I haven't get it too. Reception guys told no extra stock. So many people facing the same issue, plz look and remove the control system. ”
179nivashr, 2 Nov 2016 | Read review
5 of 5