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Mercure Istanbul City Bosphorus Hotel

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229 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Reviewed 5 weeks ago via mobile

From beginning hotel was good. We reserved sea view rooms and in reception in 10 min they gave us our rooms in 16 floor. Hotel rooms was not big even slightly smaller than standard room but view was fantastic. Room service was excellent. Breakfast was in top floor with nice view of bosphorus. Hotel was near to most of shopping...

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Helpful?
Thank Hamidshahbazikia
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Hamidshahbazikia, We would like to thank you for your time to score your recent stay and share your lovely feedback. It's great to hear that our help made you feel welcome. We are looking forward to welcoming you once again on your next Istanbul visit. Sincerely.

Ankara, Turkey
Reviewed 17 October 2016

I've stayed many times at this hotel with it's previous name The Plaza. It's 'a central hotel close business districts of İstanbul not far from the touristic places either. One of the most popular mall Zorlu Center is in a walking distance. Rooms are spacious and very clean. Altough Mercure didn't make any investment to the rooms, everything is new...

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Helpful?
Thank serter-bahar
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Serter Bahar, We appreciate your time taken for such a positive review and lovely feedback shared on this forum. Your hospitable team is looking forward to welcoming you once again in the near future. Best Regards

Cairo, Egypt
Reviewed 27 September 2016 via mobile

Rooms a bit old style , hotel location . Indoor pool , views on the Bosphorus bridge from the restaurant at upper floor are amazing . Staff are very nice , breakfast is delicious Within very easy reach to Taksim Free car parking

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Helpful?
1Thank nassarusama
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Nassarusama, We would like to thank you for the scoring and sharing your further feedback. It has been noted for your next hopeful stays with us. Thank you for staying with us and looking forward to welcoming you again in the future. Kind Regards / Buse Cinyusuf

Bordeaux, France
Reviewed 25 September 2016

upgraded on arrival we were given a high floor room , nice view , room was clean , bathroom was large , breakfast is good , we had dinner on the top floor restaurant , view is fantastic , dishes were really excellent staff of the restaurant was really nice.

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Helpful?
Thank KURKHAR
MercureICB_TR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Kurkhar; We would like to thank you for your time to post a review and share your positive feedback. Hopefully we will get a chance to welcome you again. Best Regards.

Huddersfield, United Kingdom
Reviewed 9 June 2016 via mobile

Reasonable sized rooms, some with outstanding views of the city sloping down to the Bosphorous. Comfy beds and pillows, food wifi and a well equipped health club with a pool. The location is pretty good, with a half hour downhill walk to some vibrant areas right on the Bosphorous. The taxi back was about £2.50. Breakfast was ok. The restaurant...

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1Thank nicked2101
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Skanderborg, Denmark
Reviewed 9 February 2016 via mobile

Not romantic, historic or central. But everything else is perfect. Very comfy rooms, great bathrooms, friendly service and of course a fine view of the Bosphorus. A thoroughly professional place, highly recommendable. Didn't try the breakfast though.

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Helpful?
Thank Mortenpaatur
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Richmond, United Kingdom
Reviewed 16 December 2015 via mobile

Stayed at the Plaza for the 3rd time, and its a great hotel for business and a bit of sightseeing. Comfortable rooms, the bosphorous views are great, decent very clean bathrooms, with lots of toiletries including a plaza eau de cologne. Breakfast is fresh, well and pleasantly served and a good variety. The rooftob italian restaurant is tasty fresh food...

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Helpful?
Thank Greg H
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Johor Bahru, Malaysia
Reviewed 14 December 2015

After a very long flight, I checked into this very fine establishment early in the morning. Normally, one expects to be delayed on the check in process as rooms may not yet be available so early in the morning. But not the Plaza! There was absolutely no problem and within three minutes of the check in process, I was in...

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Helpful?
Thank dactrader
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Istanbul
Reviewed 14 November 2015 via mobile

Stayed at hotel for less than 4 hours with my fiancé . Room wasn't well maintained, bathroom was disgusting, not clean at all. Worst part reception rude management and I wasn't returned full amount of money Not guest friendly at all. They cheat you with each guest 150 euros extra to visit you, once guest come to your room security...

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Helpful?
Thank Iulia I
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Tehran, Tehran, Iran
Reviewed 12 November 2015

Good breakfast, Complete gym, Super clean rooms and friendly staff. Indoor pool was a little bit cold for this season. Unfortunately Turkish bath was closed and when I asked spa manager she said you can use it yourself and there's nobody to wash you!

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Helpful?
1Thank Amin B
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

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Staying in Besiktas

Neighbourhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighbourhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Istanbul City Bosphorus Hotel

Address: Barbaros Bulvari No 165 - Balmumcu Besiktas, Istanbul, Turkey (Formerly The Plaza Hotel Istanbul)
Region: Turkey > Istanbul > Besiktas
Price Range: €57 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Istanbul City Bosphorus Hotel 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Istanbul Plaza Hotel
Hotel Style:
#150 Spa Hotel in Istanbul
#191 Business Hotel in Istanbul
#287 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Istanbul City Bosphorus Hotel staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Mercure Istanbul City Bosphorus Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“prefer rooms with view”
 of 5 bubbles serter-bahar, 17 Oct 2016 | Read review
“Ask for a view of the Bosphorus - all rooms are very quiet.”
 of 5 bubbles dactrader, 14 Dec 2015 | Read review
“Higher floors with better view”
 of 5 bubbles AminB_12, 12 Nov 2015 | Read review
“Always ask for non-smoking floor and room!”
 of 5 bubbles SwissJade, 7 Jun 2015 | Read review
“I've been given a room looking on the inner side of the town! unlucky! Other side of the hotel will look towards the Bosphorus!”
 of 5 bubbles Ahmed_Abdelrazek, 26 May 2015 | Read review
5 of 5
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