Yildiz Posta Caddesi, 50 Gayrettepe, Istanbul 34340 Turkey
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 24/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#202 of 2,418 hotels in Istanbul
Location
Cleanliness
Service
Value
Finding an ideal quiet hotel in Istanbul does not have to be difficult. Welcome to Dedeman Hotel Istanbul, a nice option for travelers like you. As your “home away from home,” the hotel rooms offer a flat-screen TV, air conditioning, and a minibar, and getting online is easy, with free wifi available. Guests have access to a rooftop terrace, a concierge, and room service while staying at Dedeman Hotel Istanbul. In addition, Dedeman Hotel Istanbul offers a pool and free breakfast, which will help make your Istanbul trip additionally gratifying. Nearby landmarks such as Ortakoy (1.3 mi) and The Bosphorus Bridge (1.5 mi) make Dedeman Hotel Istanbul a great place to stay when visiting Istanbul. Istanbul has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Sunset Grill & Bar, Rainbow Cafe & Restaurant, and FEVK Sarafin Meat & Fish Restaurant, which are serving up some great dishes. If you’re looking for something to do, Les Arts Turcs Tours, Heritage Nomadic Art Gallery, and Dolmabahce Sanat Galerisi are nice ways to spend some time. Dedeman Hotel Istanbul puts the best of Istanbul at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Airport transportation
Paid private parking on-site
Wifi
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Wine / champagne
Rooftop bar
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Arabic, Turkish
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
71Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Yildiz Posta Caddesi, 50 Gayrettepe, Istanbul 34340 Turkey
Name/address in local language
Getting there
GayrettepeIstanbul Metro7 min
Şişli MecidiyeköyIstanbul Metro13 min
Car HireSee all Istanbul car hire
1511Reviews7Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Since we checked in we have had multitude of issues, 1. No towel or cleaning the rooms when ever you ring to ask they will only bring 2 and we are family of four, 2. Floor is damaged in our room and we have alerted managers to sort out issue which they haven’t. 3. My wife is diabetic and none of the fridges work and told management no one dealt with it. 4. Rude staff doesn’t care or want to help always trying to money grab you and con you out of your money. 5. People smoking in the rooms and our room felt like a smoking area. 6. Bathroom all the handles are broken so when entering the tub my daughter. 7. Keep in mind swimming pool you can’t enter you have to book and they want you to buy swimming hat from them which they don’t tell you and only allow to go in once per stay. But us we never got to and paid for the hotels full use and never got. 8. The restaurant in the hotel is so expensive, it’s not even worth it. 9. So many other hotels you can use are better terrible not a 5 star hotel…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The service is super bad. I asked for towels for the room and 2 hours later they come with bath robes. Every day I had to ask for more than towel because that is all they offer for out two-person room. I asked for an iron, they brought me one that shut off the electricity twice and stopped working. The safe isn’t installed properly, it isn’t attached to the wall or anything. The door for the room does not close, we spent a full night trying to figure out how to close it with little to no help from the staff, it wasn’t locking properly. Overall super bad experience for the price and the alleged 5 star rating.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
She is Drissia very good .we were very satisfied with the cleaning thank you for everything,the location of the hotel is very good,drissia did her best during our stay,she did the best cleaning and made us happy
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
תודה מתוקה על השירות האדיב 100 😘 thank you to ms.serap ,he did a very goog cleaning.very nice hotel .good location.thank you to dedeman hotelll.i was very satisfied wiht everything.i loved staying here. I stayed in 10.flor. thank you dedemqn
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Date of stay: August 2022Trip type: Travelled solo
Room Tip: To explore
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was very happy with the service and treated very well (a special mention for room cleaning!....Selma 😊) Great breakfast too and room service was wonderful. Will definitely come back!! Recommend if coming
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Yavuz, Diğer at Dedeman Hotel Istanbul
Responded 2 weeks ago
Dear Valued Guest, With great pleasure we are reading your review. Thank you so much for taking the time to show us how much you enjoyed your stay at our hotel and sharing your experience with so many other people online. We hope you keep us in mind the next time you stay in Istanbul. Sincerely Yours, Hotel General Manager Ahmet Çeçen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The worst hotel I have stayed. I Don’t even Know where to start. The rooms are small and dirty. We had no towels. We paid for a extra big bed and we have a 1,35mts one. The sheets do not cover the whole mattress, which is absolutely disgusting. I when to the front desk to complain and Emre (the worker at the front desk) told me I have to complain with their colleagues as this is not his job. He refused to give me the complaints book- which I think is mandatory all over. Don’t stay here. This is a bad 3 stars in any other part of the world. Ps: The stains on the floor where there when we arrived and I have asked them to Clean…
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Yavuz, Diğer at Dedeman Hotel Istanbul
Responded 2 weeks ago
Dear Mr. Sofia, Thank you for taking the time to share your experience at Dedeman Hotel Istanbul with us. We would like you to know that we will take your criticisms into consideration in our renewal plans and reminder trainings in the upcoming period, and we will take appropriate measures to solve the problem and prevent it from occurring in the future. Thank you for sharing your concerns and we hope you will give us an opportunity to serve you better in the near future. sincerely, Hotel General Manager Ahmet Çeçen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really know Dedeman Hotel very long time. We were go there listen to piano and eating something. I love Dedeman Hotel especially the location. You can go ever where easily. And the staff are really amazing.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Yavuz, Diğer at Dedeman Hotel Istanbul
Responded 4 weeks ago
Dear Mrs. Dilşah, Thank you for your grades and comment of Dedeman Hotel İstanbul. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely.. Hotel General Manager Ahmet Çeçen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First room I’ve been given was on the top floor, under the rooftop bar and it was incredibly loud so I asked to change. The second one had broken furniture and leaking toilet… I went to the desk to complain at least 10 times about the toilet and the state of the room and no change/effort was made by them. Breakfast was disgusting: eggs looked like soup, coffe was probably the worst I’ve ever tried, juice was water, and all the rest of the food was such low quality. I don’t recommend this stay to anyone who expects a 4/5 star hotel. Would never come back even if I didn’t have to pay for the stay!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Yavuz, Diğer at Dedeman Hotel Istanbul
Responded 4 weeks ago
Dear Guest, Mr. Ricardo, Thank you for taking the time to share your experience at Dedeman Hotel Istanbul with us. We would like you to know that we will take your criticisms into consideration in our renewal plans and reminder trainings in the upcoming period, and we will take appropriate measures to solve the problem and prevent it from occurring in the future. Thank you for sharing your concerns and we hope you will give us an opportunity to serve you better in the near future. sincerely, Hotel General Manager Ahmet Cecen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not for a 5star hotel. Friendly staff. Poor communication. The showerhead and the hairdryer in my bathroom was not working. Despite of informing them on the arrival date and a couple of times later they never fixed it. Moreover, when we arrived after a long trip, nobody offered us a water or a drink. I had to ask. And they wanted to charge us for 2 bottles of water, which is fine - but not for a 5star hotel though. On the last day, I had a surprise in my room - two extra beds in my room - for no reason (probably they got the room number wrong).
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Date of stay: June 2022Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Yavuz, Diğer at Dedeman Hotel Istanbul
Responded 2 Jul 2022
Dear Mrs. Katerina, Thank you for taking the time to share your experience at Dedeman Hotel Istanbul with us. We would like you to know that we will take your criticisms into account in our renewal plans and reminder trainings in the upcoming period, and we will take appropriate measures to solve the problem and prevent it from occurring in the future. Thank you for sharing your concerns and we hope you will give us an opportunity to serve you better in the near future. sincerely, Hotel General Manager Ahmet Çeçen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and My wife both work at hospitality field, I am a night manager of a luxury boutique hotel. I chose this hotel because of the Dedeman brand. I had high expectations ofcourse. Our check-in process was short, the agent didn't say anything about hotel emenities, bellboy did the same. When we entered the room it looked terrible, not renovated for decades. I called front desk and requested another room. They moved us but our 2nd room smelled smoke, no ironing board, stains on towels and sheets. We didn't make big deal about them. The next day we went to the ground floor in shorts and bikinis to use the pool but the attendants asked if we had reservation or not. I told them we will just use the pool, they said that to use the pool they require reservation which I've never heard anywhere else. Then we went to talk to the guest relations but the lady overthere didn't help much eithe. She said that " on all online platforms it's written that guests have to make reservation for the pool" . I went Travelicity.com where I booked our room and I didn't see that info there. So she denied any responsibility and didn't offet anything for recovery. At our properities and as a general rule if the staff drops the ball and provides poor guest service there should be a proper apology and ownership to make that guest happy with recovery steps but they seemed didn't care much. Overall no need to spend extra for the Dedaman brand, the service and stay quality is no more than 3 stars hotel. S.B. Stayed between 06/28/22 - 06/30/22…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hakan Yavuz, Diğer at Dedeman Hotel Istanbul
Responded 2 Jul 2022
Dear Guest, Mr. Sezgin, Thank you for taking the time to share your experience at Dedeman Hotel Istanbul with us. We would like you to know that we will take your criticisms into account in our renewal plans and reminder trainings in the upcoming period, and we will take appropriate measures to solve the problem and prevent it from occurring in the future. As I explained to you here, a reservation is required for the use of the pool. I called SPA with you to help you, you know. Thank you for sharing your concerns and we hope you will give us an opportunity to serve you better in the near future. sincerely, Hotel General Manager Ahmet Ceçen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$81 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
istanbul dedeman hotel, dedeman istanbul, dedeman hotel istanbul
LOCATION
TurkeyIstanbulNew City / Taksim / Besiktas
NUMBER OF ROOMS
325
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Claim Your Listing Frequently Asked Questions about Dedeman Hotel Istanbul
Which popular attractions are close to Dedeman Hotel Istanbul?
Nearby attractions include Yildiz Hamidiye Camii (0.2 km), The Game For Big Kids (0.05 km), and Dedeman Roof Bar (0.4 km).
What are some of the property amenities at Dedeman Hotel Istanbul?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Dedeman Hotel Istanbul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dedeman Hotel Istanbul?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Dedeman Hotel Istanbul?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Dedeman Hotel Istanbul?
Conveniently located restaurants include Kebabi, Bosphorus Brewing Company, and Husrev.
Are there opportunities to exercise at Dedeman Hotel Istanbul?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Dedeman Hotel Istanbul have airport transportation?
Yes, Dedeman Hotel Istanbul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dedeman Hotel Istanbul?
Yes, dry cleaning and laundry service are offered to guests.
Does Dedeman Hotel Istanbul offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dedeman Hotel Istanbul?
The staff speaks multiple languages, including English, Arabic, and Turkish.