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Hotel Promise

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61 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Roskilde, Denmark
1 review
Reviewed 6 April 2016

Noisy, dirty, aircondition not working, tv not working and VERY poor standard. We had arranged accommodation for a week but had to leave after the first night. The nightclub next door and the reception in at the entrance was so loud we couldn't sleep. CAREFUL: They charged my friends card twice a year after the first stay and we are... More 

Thank afarao
Copenhagen, Denmark
1 review
Reviewed 6 April 2016

This is the worst hotel i have EVER stayed. Non of the description online matches the reality. It is really a rip off - BIG TIME. After we only wanted to stay at the hotel night because of getting sick of the dirt and bad climate inside - the hotel have tryed fakting a new booking to get more Money... More 

Thank chravach2

Travellers are raving about these Istanbul hotels

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 November 2015 via mobile

We had booked this hotel from 29 October until 4 November 2015. On arrival at the hotel there was a dirty musty smell. We were shown to our room through the smallest lift ever. When we arrived at the room it was too small for 2 people to stay in and was dirty. The owner then said he would show... More 

2 Thank bitconfused
Burton upon Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2015

The room was tiny and noisy the bathroom shelf and cup were no longer on the wall. The hall light wasn't working when we arrived so we had to scrabble around in the dark to open our room. They overcharged us for the stay and were very rude when questioned about it. I would never recommend this place to anyone.... More 

2 Thank kaffa22
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 April 2015

They are thief!! Euro rate was 2.6 but they charged me 2.99 !!!!!!!!!!!!!!!!! Location is terrible near tarlabasi, the most dangerous street in Istanbul. Rooms are terrible and are not standard. there is no view, you can see a neighbor wall!!! also it's not sound proof and you can heat a lot of noise from other rooms. also wifi didn't... More 

3 Thank Fsymil
Prague, Czech Republic
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 April 2015 via mobile

It was a pleasure to return to this small hotel, further to my no less enjoyable stay back in August. Nothing has changed - the staff as friendly and as helpful as ever, and the location ideal for quick access to virtually anywhere one might wish to go. It is a very short walk to Taksim metro, from whence one... More 

Thank Haig U
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 March 2015

The worst place ever, bathrooms have mold, leaking shower cube, window blinders don't function well - can't pull them up, they lie to you with the preview - economy room is TINY!!! so when you get there, you get an "offer" to upgrade to "delux" which is still very very bad! Its written in the description - iron, ironing facilities,... More 

4 Thank Timea S
Belgrade, Serbia
1 review
Reviewed 3 March 2015

The location is perfect, near the Istiklal street and Taksim. The room I stayed in was small but nice and clean. Towels changed daily, everything you need is there. Staff is very kind, friendly and helpful. Decent service that won't make you bankrupt.

Thank Iva-Radovic
Vienna, Austria
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 February 2015

The hotel is located in the heart of Taksim and is very close to the metro station. There is a lift in the mansion. Receptionists, Fesih and Seper are really kind, patient, and helpful. Unfortunately, Taksim is rather a noisy area where is not preferred by everybody. Cheap local restaurants can be easily found nearby. One is just at the... More 

Thank Josh C
1 review
Reviewed 9 February 2015 via mobile

Great hotel. Perfect staff. Very friendly and cosy. Rooms are clean and tidy. The only thing that you can be bothered about is size of the room and noise from the street with bars. However it is worth to stay there if you are not going to spend all day long at home

Thank Надар Н

23 photos of this hotel

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Staying in Beyoglu

Neighbourhood Profile
Istanbul’s most famous street, pedestrianized Istiklal Caddesi (Independence Avenue), throbs day and night and offers a fantastic array of architectural sights, shops, treats, and throngs upon teeming throngs of people. At the avenue’s northeastern end is expansive Taksim Square, thought by many to be the very heart of the city, with many of Turkey’s most renowned restaurants and some of Europe’s most happening nightlife in close proximity. In striking contrast, Beyoglu’s less trafficked areas – such as the affluent Cihangir and the antiques district of Cukurcuma – exude Old World charm and provide contemplative calm and splendid diversion via an assortment of cozy cafes, attractive boutiques, and quiet lanes.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Our hotel located one of most popular tourism centers of Istanbul.Hotel is a boutique hotel with 17 rooms.All rooms couple of tiem before upgraded all rooms has new decoration,our hotelclose the city centers and has easly transportion opportunity,hotel's staff can speak foreigner language(english,german,russian. ... more   less 

Additional Information about Hotel Promise

Address: Topcekenler Sok. No 10, Istanbul 34420, Turkey
Region: Turkey > Istanbul > Beyoglu , New City / Taksim
Price Range: €16 - €48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Promise 3*
Number of rooms: 17
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Questions & Answers

Questions? Get answers from Hotel Promise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at New Pera Suites over the road.”
 of 5 bubbles kaffa22, 25 Oct 2015 | Read review
“Don't even think about economy room unless you are a backpacker, and even then you will hate it. Its a box.”
 of 5 bubbles 265timeas, 23 Mar 2015 | Read review
“The double rooms from the street side are refurbished, most of the cheapest single rooms need it.”
 of 5 bubbles damiantours, 27 Oct 2014 | Read review
“I had experience of only one room, which was small but equipped with everything that was needed. The air conditioning was very efficient, so it was sufficient to switch it on from time to time. I was on the fourth floor, but the lift was very fast.”
 of 5 bubbles haigu2013, 1 Sep 2014 | Read review
“Stay here if you want to be near the Nevizade Sokak area for night life.”
 of 5 bubbles PastorQ, 8 Aug 2014 | Read review
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