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Masal Apart

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Masal Apart
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37 Reviews from our TripAdvisor Community

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Showing 13: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2015

No AC,No 4 single beds,No TV as they advertise on Hotels.com.Administration could not find reservation and they are not capable of deal with international booking system.Asked cash ,no receipt.We stuck with this place 2 nights and our vacationhas been ruined.

Helpful?
1 Thank Tulin S
Singapore, Singapore
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2014

It's really hard to find such spacy room in Sultanahmet area at this price. Wifi, fridge and aircondition included. We got what we asked for. There was an electricity blackout when we arrived and we were told that it wasnt hotel's fault but general problem in the area of Sultanahmet. A few minutes later that we went around we realised... More 

Helpful?
Thank V P
Level Contributor
6 reviews
Reviewed 4 March 2014

Stayed at Masala Apart for 5 nights at the end of February. I am a budget traveller, so the price was important oart of the deal, but also the guest review score and location. Also this is property of apartment flats with daily housekeeping, so do not exoect the same service as in the hotel. I prefer to stay in... More 

Helpful?
Thank Pochrv
Reading
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 May 2013

We booked this place based on the Trip Advisor reviews and the photos on Expedia. When we got there we couldn't find the place - eventually we discovered that the "hotel" is actually just an ordinary house. It's been divided into 4 or 5 apartments, accessed via a very steep spiral staircase, on which the lights weren't working - we... More 

Helpful?
2 Thank Geoff B
masalapart, Gerente at Masal Apart, responded to this review

Dear Guest, we totaly renovated,decorated and painted the Masal Apart. We care about what our guests suggests us. Normally aparts are ordinary houses,they are not hotels,that is the reason they are called aparts. As you mention the stairs are not dark, I dont understand the total darkness,it's not true. About bedlinen : I dont know what kind of hotels you... More 

Athens, Greece
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 May 2013 via mobile

Negative: different room fron the photos (we booked room with balkony and window with view in the bedroom and the room had no balkony and a small window in the bedroom that looks at a skylight!!), very dirty room at the arrival (food remains in kitchen cabinets, dirty bathroon and floor), no cleaning for the entire 5 night- stay, no... More 

Helpful?
2 Thank Evitaki
masalapart, Gerente at Masal Apart, responded to this review

Dear Guest, First of all I checked your reservation and you didnt especialy booked a room with balcony. Unfortunatly we dont have all rooms with balcony. We have a cleaning lady who cleans all the apartments everyday and we change bedsheets every second day. We totaly renovated,decorated and painted the Masal Apart. We care about what our guests suggests us.... More 

Casablanca, Morocco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2013

It is very good located, clean and very kind people...new reformed,the price is okey comparing the service..it is near by almost all museums and mosques... If you are staying more than three nights they offer you shuttle service. And if you want transfer back to airport you just have to ask for it...or any private tour of the city, they... More 

Helpful?
1 Thank Katibi O
cape town
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 October 2012

We spent 8 nights in the third floor apartment in September 2012. All the arrangements went according to plan (airport pickup at 06.00, the concierge ready to accept us that early). We had booked the apartment with a balcony but were given the one below without...no matter, it was pretty hot so we were pleased to have a slightly larger... More 

Helpful?
1 Thank suzisa
bangalore in india
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2012

After staying in Dubai's 4 points sheraton for four nights when my husband and i were dropped in front of masal apart we were in for a shock of our lives.The cleaning lady spoke no english and we were alloted a ground floor apart with no ventilation and it was more like a storage,after repeated requests we were shifted to... More 

Helpful?
1 Thank simplysouth
masalapart, Gerente at Masal Apart, responded to this review

Dear Guest, First of all I am really surprised that you compare an economic price apartment with Sheraton Dubai which is very unfair. Could you please tell me where the cleaning lady speaks English except english speaking countries? OUr all A/C 's are working very well and they work the same way like Hotel Sheraton Dubai, I mean you have... More 

Hong Kong, China
Level Contributor
4 reviews
3 hotel reviews
Reviewed 20 August 2012

The apartment was well-furnished and spacious, it was also very close to the tourist attractions in the old town. Check-in during the middle of the night was possible. Unfortunately, hygiene was not acceptable. Lots of hair could be seen everywhere on the floor, no matter it's in the living room, open kitchen, bathroom or bedroom. The inside compartments of the... More 

Helpful?
Thank ckyl501
masalapart, Gerente at Masal Apart, responded to this review
Google Translation

Estimado housped, Hemos totalmente reformado,pintado y amueblado el Masal Apart hace poco. Nos importa mucho lo que opina la gente... More 

Bradford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 June 2012

I good beat on about the GREAT location and FAB view! And how we were a few minutes walk from everything and how lovely and friendly the housekeeper was but I will just mention good old honesty! We booked a taxi through the owner Serkan for our return to Sabiha Gocken, My friend had left his phone in the taxi... More 

Helpful?
1 Thank Soniya Z

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Staying in Sultanahmet

Neighbourhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning

Additional Information about Masal Apart

Address: Binbirdirek Mah. Su Terazisi Sok. No: 27 | Sultanahmet, Fatih, Istanbul, Turkey
Region: Turkey > Istanbul > Sultanahmet
Price Range: €38 - €48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Masal Apart 3*
Number of rooms: 6
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Questions & Answers

Questions? Get answers from Masal Apart staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a good place to stay”
 of 5 bubbles 474tulins, 16 Aug 2015 | Read review
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