In the heart of Sultanahmet, location could not have been better. Waking up to Hagia Sophia views is truly mesmerizing. Feels quite secluded in the middle of hustle and bustle of a very popular area. Helpful staff. Loved every second.
This hotel is the place to stay when visiting Istanbul on a vacation especially if you are a couple or Family. The hotel has a rich history and is literally located next to the Hagia Sofia Mosque and the Topkapi Palace. The rooms and suites are amazing along with the scenic F&B Outlets. I stayed at the hotel with my girlfriend and we were treated with the warm Turkish hospitality. Mariya, Cihad and Mehmet from reception were fantastic and assisted us in every aspect. The Chief Concierge is very friendly and helpful, who assisted to arrange a tour of Istanbul. Our tour guide Rukiye was very detailed and rich with information about history and the locations. The breakfast is one of our favourite times of the day where we get served by a friendly and hospitable team and get a fantastic view. Suzan, Mesut, Hanife and Nursu from the breakfast team are superstars. Also it is must to dine at the Sarniç fine dining restaurant where Ayhan and team give an exceptional service which adds value to the experience. …
Extremely unfriendly and inattentive person. It was the beginning of the evening and the bartender said the cocktail was not available or if it was available but he didn’t feel like making it, he forced us to pick another one. To top it off, the cocktails were not good and the starters were poor. it was highly expensive, we payed 42 euro for 2 cocktails and bruscettas. Would not recommend it at all.
This place is simply phenomenal....location second to none and hospitality that will make us return. From the ladies who serviced our room, to the buggy driving concierges and particularly to the sweetest night manager (Sefa) who gave us some museum tips and Betul who bid is farewell with a traditional ceremony. The breakfasts are amazing too!
Lovely hotel, great location in a pedestrianised area close to the Palace and Hagia Sophia. The location is fabulous other than for the fact it is really close to the Mosque and therefore you will hear the call to prayer during the night at circa 2am, which you do get used to after a night or two. To be honest you will probably hear the call in most places in Istanbul given how many Mosques there are. Only drawback was that the Service in the restaurant was a bit passive, requiring to ask for service and even then a few times required.
Amazing service and location, gorgeous family rooms, located in the heart of Istanbul. A truly 5 star experience. Our rooms were connected to our kids’ rooms. The shower was excellent. The golf carts come in handy when going around the property but it’s also easy to walk around. We easily walked to meet our tour guide every day near one of the main attractions nearby.
Best service from this amazing gentleman named Sedat who does the hookah, amazing guy! Made my experience in Istanbul much brighter! The food was decent at best but the hookah stole the show, with again this man being the best part of the experience.
We have stayed here before and had a wonderful time this time. The staff went above and beyond especially Betul. The private swimming pool was great and the whole atmosphere in the hotel was great. Will definitely come again.
Above and beyond is the best word to describe all the staff we encountered during our short stay at this hotel. Bell staff who came in a golf cart to pick us up at one of the gate, front desk staff, duty manager, restaurant staff to name a few. They all ensured our stay was as amazing as possible. Evening hotel manager Cem took time to show me around the hotel and I cannot thank him enough for helping us make an amazing memory during our short stay in Istanbul. Location cannot be more perfect than here. View from our room was the blue mosque. We saw Aya Sophia from our breakfast. Our only regret was not booking for Jacuzzi before our arrival. They have this 1500 years old spa and advance booking is highly recommended as guests come to enjoy this Jacuzzi. Highly recommend for this hotel for an incredible experience.…
Amazing hotel and staff! Close to all sites. incredibly accommodating and helpful with anything you need! We spent a wonderful 5 days and would highly recommend anyone planning a trip to Istanbul to stay here.