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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
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3,263 Reviews from our TripAdvisor Community

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Showing 2,991: English reviews
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Colombo, Sri Lanka
Reviewed 3 days ago NEW

I would like to thank the restaurant staff of " Tea Lounge" at cinnamon grand hotel colombo. As i visited the place on 18th March night and they gave the best & most attractive service ever i have experienced. Each & every 10 minutes of a time i was there , their staff never forget to check about my comfortability...

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Helpful?
Thank dilmi2017
Management response:

Thank you for your review of Cinnamon Grand Colombo. The pleasure is all ours to have you dine with us and we are delighted to know that you had wonderful experience at the Tea Lounge. Your commendation of our associate, Kusal is much appreciated and will be shared with him. We do hope you find the same fare at our...

Tamarindo, Costa Rica
Reviewed 3 days ago NEW

This hotel is located an hour drive from the Columbo airport and located in the business district of Columbo. The hotel is quite large with several restaurants within the property. A small shopping mall adjoins the hotel. Transportation for shopping and attractions is readily available. We used the small Tuk tuk's for our forays around town and the cost is...

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Helpful?
Thank Richard A
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the convenience of our location, our comfortable rooms and our breakfast and dinner cuisine. We do hope your stay with us was comfortable and we look forward to welcoming you again with cinnamon...

Dubai, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

The worst hotel in the world !!! Don't ever come here at all . The hotel looks good but the worst staff in any hotel I have ever been in my life . They don't have a manager on duty . Hashan acts as if he is the duty manager and when I asked for his business card he gave...

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Helpful?
Thank naoura1
Management response:

Thank you for your review of Cinnamon Grand Colombo. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We have made note of this incident with the parties concerns and will take necessary action to ensure that this does not recur in the future. However, we do hope that this does not desist you from...

Thane, India
Reviewed 4 days ago NEWvia mobile

The world buffet at Cinnamon Grand was a good experience. They have an amazing spread. Really enjoyed the food especially the Crabs masala. Wide variety of dessert. Plenty of options in Chicken. 100% recommended for foodies...

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Helpful?
Thank Vinit P
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you dine with us and we are delighted to know that you enjoyed our cuisine. Thank you for your wonderful recommendation and we look forward to welcoming you again with cinnamon hospitality. Thank you. Best Regards,

Colombo, Sri Lanka
Reviewed 5 days ago NEWvia mobile

My family and I have been going to cinnamon grand for meals and events for as long as I can remember. The food ranging from seafood at The Lagoon to South Indian at Chutney's is mouthwateringly delicious and none of the restaurants have disappointed me thus far. I often frequent the Coffee Stop for afternoon tea and cake with my...

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Helpful?
Thank selvinee
Management response:

Thank you for your loyal patronage. The pleasure is all ours in welcoming you and your family to our hotel for various occasions and we are delighted to know that you enjoy our array of restaurants and cuisine, and the wonderful services provided by our associates. Thank you for your wonderful commendation of our associate, Herby. We will indeed share...

Colombo, Sri Lanka
Reviewed 5 days ago NEWvia mobile

Tea Lounge served me very well Their pricing is super and the staff attends to every client extremely well with honesty care and love I must make a special mention of the following staff members who had attended to me well Manager Kapila,Curator Gayan,Supervisor Ellias,Mahesh, Harsha,Dilshan,Malith, Wasana, Prasanthan,Sammuka and Devina guest relation manager. These staff members should especially be commended...

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Helpful?
Thank Chanakya Jayade... J
Management response:

Thank you for your review of Cinnamon Grand Colombo. The pleasure is all ours in having you dine with us and we are delighted to know that you had a wonderful experience at the Tea Lounge. Thank you for your wonderful commendation of our associates. We will indeed share your kind words with them. We do hope you find the...

Reviewed 5 days ago NEW

I had a wonderful experience with the hotel and its staff. Even after we had check out from the hotel, Chandimal lets us stay in the Hospitality Lounge while we wait for our flight later in the middle of the night. Overall, he is an outstanding concierge!

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Helpful?
Thank Larry C
Management response:

Thank you for your wonderful review of Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you had a wonderful experience with us. Thank you for your wonderful commendation of our associate, Chandimal. We will indeed share your kid words with him. We do hope your stay with...

Central Florida, Florida
Reviewed 5 days ago NEW

This experience was amazing the hotel is gorgeous.... I would really like to give a standing ovation to Chandimal!!!!!!!!! He nothing short of extraordinary.. Had an over night stay here with job and checked out early... My bags were taking care of and offered a hospitality room to shower before my Flight! When staying in Colombo please choose Cinnamon Grand...

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Helpful?
Thank brandon062586
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the ambiance of our hotel, and the services provided by our associates. Thank you for your wonderful commendation of our associate, Chandimal. We will indeed share your kind words with him. We are...

Reviewed 5 days ago NEW

Wonderful experience to be at the grand hotel. Everyone was professional and delightful. I would like to personally thank Chandimal for his hospitality and professionalism. He made our experience here an unforgettable one. He is a hard worker and helped us in every possible way. I give him 5 stars and give him a BIG raise. Food is great and...

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Helpful?
Thank phillip g
Management response:

Thank you for your wonderful review of Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed our cuisine and ambiance. Thank you for your wonderful commendation of our associate, Chandimal. We will indeed share your kind words with him. We do hope your stay with us...

Homagama, Sri Lanka
Reviewed 5 days ago NEWvia mobile

Everything was beautiful. Had a wonderful Dinner at Noodles. Everything was arranged nicely. The decor and atmosphere was spectacular. Best place to dine with Family and Friends. Loved the hospitality. Keep up the good work.

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Helpful?
Thank n_bemeee_
Management response:

Thank you for your wonderful review of Cinnamon Grand Colombo. The pleasure is all ours in having you dine with us and we are delighted to know that you had a wonderful dining experience at the Noodles. We do hope you find the same fare at our other restaurants too. We look forward to welcoming you again in the near...

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: €141 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Business Hotel in Colombo
#3 Family Hotel in Colombo
#3 Spa Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Grand Colombo staff and other travellers.
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Salt Lake City, Utah
7 months ago
Kolkata (Calcutta), India
5 months ago

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Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are an old and a new wing. Go for the new wing.”
 of 5 bubbles S3718OAalices, 14 Mar 2017 | Read review
“corridors are very long, ask for room near elevator”
 of 5 bubbles manisfeld, 13 Mar 2017 | Read review
“The new block rooms might be more up to date.”
 of 5 bubbles dem927, 12 Mar 2017 | Read review
“All rooms are excellent, the newly renovated rooms give you pool view.”
 of 5 bubbles jackie_rup, 9 Mar 2017 | Read review
“Make use of the the Crescat residences spa”
 of 5 bubbles narishtar, 8 Mar 2017 | Read review
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