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Cinnamon Lakeside Colombo

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Cinnamon Lakeside Colombo
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1,749 Reviews from our TripAdvisor Community

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Showing 1,611: English reviews
Chennai, Tamil Nadu, India
Reviewed yesterday NEW

Cinnamon Lakeside is one of those 'star' hotels that are popular with group bookings... So as was expected there is not much warmth among the staff, certainly no personal touch - yes, they were reasonably efficient - though they took their own time to allot the rooms... But the property itself was nice. The reception lobby was very tastefully done,...

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Helpful?
Thank SujaJai
Reviewed 2 days ago NEWvia mobile

I love this hotel and location. Service is always excellent. The pool area overlooking the lake is beautiful during the day time as well as night. So mNy lovely Restaurants to choose from. All with lovely ambience. Must go for a meal if not for a stay.

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Thank Thulani W
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your inspiring five-star review and your excellent recommendation. We are delighted that you had a great stay at Cinnamon Lakeside Colombo enjoying serene atmosphere with the surrounding lake. We value your continued patronage and look forward to welcoming you again when you next visit Colombo.

Mumbai (Bombay), India
Reviewed 3 days ago NEW

I had a wonderful short hol. Good place, good view, good food, lovely city. Great value addition. Thanks to Assistant Sales Manager Stefano and tour guide Manjula Perera, one gets a memorable holiday at Cinnamon Lakeside hotel, Colombo 2. All my girl pals have been advised to do at least one solo hol in a place such as this in...

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1Thank tanusum
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your kind review of your stay at Cinnamon Lakeside Colombo. We are happy that you had a satisfying experience and we do look forward to seeing you again at the hotel. We value your patronage.

Siem Reap, Cambodia
Reviewed 4 days ago NEW

Gracious and at-tentative service in wonderful surroundings, we stayed for 3 nights wish it was longer, Food, Accommodation and Service was truly 5 star, if you stay for the weekend the Brunch is a must, such a wonderful display of food. Thank you to all the team at Cinnamon Lakeside for making our visit memorable, see you again. DnD

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Thank dashworth2016
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your five-star review. We are happy that you had a memorable stay at Cinnamon Lakeside Colombo and that you had the opportunity of tasting delectable cuisine. We value your patronage and it would be a pleasure to welcome you again when you next visit Colombo.

A TripAdvisor Member
1 review
Reviewed 4 days ago NEWvia mobile

The best hotel in Sri Lanka to stay in. We have stayed there for many years and it has excellent service from the bell desk upwards. The staff are very courteous and friendly - always offering prompt service. Would highly recommend to anyone!

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Thank A TripAdvisor Member
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your five-star review and your loyalty towards Cinnamon Lakeside Colombo. We value your feedback as a long standing guest and are glad that you enjoy your visits to the hotel. We are pleased that our staff is recognized and our hospitality is acclaimed. It would be a pleasure to welcome you again when you next visit Colombo.

Reviewed 5 days ago NEW

Highly recommended Bar Captain Ajith makes excellent original cocktails and fresh juices. Top-notch service, tailored to client tastes and preferences, an innovative delight to his regular customers. Wishing him the best in his career.

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Helpful?
Thank Rahal G
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your five-star review. We are happy that you had a great experience at the Library and your kind sentiments regarding our staff is much appreciated. We value your patronage. Please do visit us again with your friends and family.

Colombo, Sri Lanka
Reviewed 6 days ago NEW

Yesterday, like so often, my wife and myself visited Cinnamon Lakeside for Lunch in the Dining Room.As usual, we are full of joy entering the Hotel, anticipating the top service given by every staff member.The service was as usual, big smiles, just GREAT..Thank you....especially Saroja!The food, selection and taste was as always superbe, the Chefs do a wonderful job..we really...

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Helpful?
Thank Hubert L
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

Thank you for your five-star review and the kind sentiments expressed. We are delighted with your excellent feedback regarding our Christmas décor. We have received many marvelous comments and are greatly encouraged by them. Your sincerity is much appreciated and we value your loyalty towards Cinnamon Lakeside Colombo. Please do continue to visit us with your friends and family and...

Hong Kong, China
Reviewed 6 days ago NEWvia mobile

Just spent a night again in the hotel but have been heavily disappointed! The check in was slow and took ages. Even it was after midnight they told me the room was not ready yet and it would take another 5 min to get it done! After half an hour I finally made it to get my key. Finally in...

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Thank KataKata2016
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are concerned to learn that your experience with us had not been to your expectation. Our commitment is to provide our guests with the highest standard of service in the industry, thus constructive observations are welcomed by us positively. We would like to apprise you that guests do have the liberty of using the services of outside taxis if...

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

The hotel is like a "factory" where the staff will not pay attention to you and will treat you as a number. Make sure your room is far away from elevators as you can hear all the machinery 24/7. Buffet variety for breakfast and dinner was acceptable but the taste was very blend as it's shows that the hotel focus...

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Helpful?
Thank RAYAN2509
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are concerned to learn that your experience with us had not been to your expectation. Our commitment is to provide our guests with the highest standard of service in the industry, thus constructive observations are welcomed by us positively. We are sorry for any inconvenience that you may have faced but can assure you that this is more an...

London, United Kingdom
Reviewed 1 week ago

I stayed at Cinnamon Lakeside Colombo for a work trip and turned out into a fantastic staycation. The hotel facilities are very clean and the food is excellent. The breakfast is a dream and includes Asian and Western options. The scenic pool by the lake is bordered by a lovely garden and by different restaurant options for lunch or dinner....

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Thank H1377PLlaura
General_Manager_CLS, General Manager at Cinnamon Lakeside Colombo, responded to this review

We are delighted that you had a fantastic vacation at Cinnamon Lakeside Colombo enjoying the facilities on offer in totality. Thank you for your high recommendation and the sentiments expressed. We value your patronage and do hope you will stay with us when you next visit Colombo.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Royal Thai
Royal Thai
Cuisines: Asian, Thai
The Dining room at Cinnamon Lakeside Colombo
The Dining room at Cinnamon Lakeside Colombo
Cuisines: Asian, International, Fusion, Sri Lankan
Seven Degrees North
Seven Degrees North
Cuisines: Bar, European, Indian, International, Mediterranean, Spanish
Long Feng
Long Feng
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ranked the Best Five Star City Hotel by Sri Lanka Tourism, Cinnamon Lakeside Colombo is the epitome of indulgence and elegance. Overlooking the tranquil Beira Lake, the hotel offers completely refurbished rooms. Its inimitable blend of luxury, personal attention, sincerity and warmth gives you the opportunity to operate at your own pace and in your own space, regardless of whether you are visiting for a business luncheon or dropping in for a quick coffee; planning your dream wedding or organising a conference; attending to important business or on a well-deserved vacation. ... more   less 

Additional Information about Cinnamon Lakeside Colombo

Address: 115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: €128 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Lakeside Colombo 5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Cinnamon Lakeside Colombo Hotel Colombo
Trans Asia Colombo
Hotel Trans Asia
Hotel Style:
#1 Spa Hotel in Colombo
#2 Luxury Hotel in Colombo
#3 Romantic Hotel in Colombo
#8 Family Hotel in Colombo
#10 Business Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Lakeside Colombo staff and other travellers.
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Questions? Get answers from Cinnamon Lakeside Colombo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room as high as possible !”
 of 5 bubbles SujaJai, 6 Dec 2016 | Read review
“Choose a lake view room, ideally with a view of the deep sapphire blue pool.”
 of 5 bubbles tanusum, 4 Dec 2016 | Read review
“Try to get a lake view room”
 of 5 bubbles dashworth2016, 3 Dec 2016 | Read review
“Far from the elevators”
 of 5 bubbles RAYAN2509, 1 Dec 2016 | Read review
“Ask for lakeside view or pool view if you intend to spend time in your room. ”
 of 5 bubbles H1377PLlaura, 30 Nov 2016 | Read review
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