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Grand Oriental Hotel

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Grand Oriental Hotel
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513 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Colombo, Sri Lanka
Reviewed 1 week ago

I have been here a few times and love the colonial vibes and the feelings it gives. The hotel itself is very old but well maintained and is in an ideal location which is very closer to the Pettah markets, Dutch Hospital shopping center and many other restaurants, pubs and bars. The rooms are pretty standard, clean and decent. Hotel...

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Helpful?
Thank Vidusha W
New Delhi
Reviewed 2 weeks ago

Well the Hotel was built around 1837 so you can imagine the type of building it might be. Old Colonial rooms, corridors and reception. The rooms feel like you've gone back to the 1950's. Old furniture and bed and like everything. Although its situated at a nice place. Service isn't up to the mark. Hotel reception didn't have answers to...

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Thank Varun S
Alicante, Spain
Reviewed 2 weeks ago via mobile

.... and like many old dames, she would benefit from a face lift. But then so would the port area around the hotel. The hotel staff were caring and very helpful. But, as soon as you walk out the door you are hassled are annoyed by the tuk tuk touts.

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Thank Andrew D
A TripAdvisor Member
Level Contributor
27 reviews
7 hotel reviews
19 helpful votes
Reviewed 2 weeks ago via mobile

Having booked a suite with a double and 3 singles we arrived late at night to a double and nothing else. Why the staff thought they needed to offer a family with 2 small children welcome drinks at 11.30pm and why it took them 20 minutes to photocopy our passports I don't know, but it then took them another hour...

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Thank A TripAdvisor Member
Santa Marta, Colombia
Reviewed 2 weeks ago

This was one of the most expensive hotels in Sri Lanka, built by English for their own comfort. Nowadays most of the rooms are non used and it is quite low category. Food is good and the facilities are nice.

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Helpful?
Thank Geovanny B
Derby, United Kingdom
Reviewed 3 weeks ago

The Grand Oriental Hotel advertises every day in the local newspaper, their special food events so we took a walk there to take a look. Situation in a tatty run down area of town next to the dock, it was somewhere that I wouldn't want to walk during the evening. The pavements were partially missing and at best very uneven,...

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Thank joy l
Colombo, Sri Lanka
Reviewed 18 March 2017

My husband and I just returned from an overnight stay in Colombo at the Grand Oriental Hotel. It is conveniently located at the harbour of the Port of Colombo. We were meeting friends who were travelling aboard a cruise line which had Sri Lanka as one of their ports of stop. Although we arrived early in the morning, we were...

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Helpful?
Thank JEC1207
SanathHerath, Front Office Manager at Grand Oriental Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property. Your comments are very much valued. We really appreciate your comments regarding our Guest services and service standards. Our staff members take their roles in our industry very seriously and try, every day to provide quality services. Again we appreciate your wonderful feedback and your...

Stamford, United Kingdom
Reviewed 10 March 2017

If you want modern facilities you will probably find something to your liking in Colombo, but you will get one of those places that, once inside, frankly you could be anywhere in the world. With the GOH, you get a piece of history - walls that could tell amazing stories if only they could talk. In any event, the GOH...

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Helpful?
Thank longacre2016
SanathHerath, Front Office Manager at Grand Oriental Hotel, responded to this review

Hello Longacre.. We would like to thank you for taking your time to provide us with your great feedback. We appreciate your wonderful comments, as we look forward to your next visit. Thanks again for staying GOH.

Wellington, New Zealand
Reviewed 6 March 2017 via mobile

We stayed here as a treat for our first night in Sri Lanka. It is a beautiful old building and our room was huge with a large four poster bed. The staff could not have been more helpful. We had no hot water in the morning so we were given a complimentary breakfast which was awesome. Beautiful dining room, great...

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Thank W1517APrebeccas
Colombo, Sri Lanka
Reviewed 4 March 2017 via mobile

Celebrated sons birthday at the harbor restaurant. Had international buffet. Beautiful view of the harbor. Good service. Food was good and reasonably priced. Altogether it was a good outing. Service was good with musical band playing golden oldies songs

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Helpful?
Thank alibhoyjt

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access

Additional Information about Grand Oriental Hotel

Address: 2, York Street, Colombo 1, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: €60 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oriental Hotel 3.5*
Number of rooms: 60
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Also Known As:
Grand Oriental Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oriental Hotel staff and other travellers.
2 questions
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New York City, New York
9 months ago

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Questions? Get answers from Grand Oriental Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are located in the 4th floor.”
Vidusha77, 13 Apr 2017 | Read review
“Deluxe rooms are more spacious than standard room.”
  • View of Colombo Harbour from room
JEC1207, 18 Mar 2017 | Read review
“Front side rooms have nice city view”
  • Harbor View from Dining Hall
vishu17august, 29 Nov 2016 | Read review
“A room overlooking the harbour would be great if you can persuade them to give you one.”
Tienshan, 17 Nov 2016 | Read review
“Room 303 has an amazing view of the harbour at night.”
JamieandNikkiI, 18 Oct 2016 | Read review
5 of 5