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HOTEL STYLE
Mid-range
Centrally Located
Location
No. 9, Edward Lane Colombo 03, Colombo Sri Lanka
Pearl Grand Hotel
353 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Pearl Grand hotel is located in area which is mixed with residential and shopping Proximity, This area which is called “Bamblapitiya is very famous for its shopping malls Hotel located in a residential lane, it’s a modern building, rooms are medium in size and equipped with necessaries, comfortable & clean with Tea and Coffee making facility in room, though rooms are not large but still you get everything in room what you may need during stay, I guess all rooms have balconies. Sea side is hardly 3 minutes’ walk, area is well surrounded by small shops and local food restaurants also All Staff, including reception and room service is extremely polite and helpful, which makes your stay a pleasant one. The Only thing I didn’t like was the Breakfast, it is one of the most tasteless breakfast I ever had in my entire travelling, almost same menu every day, I was the there from 20th Jan for 06 nights and it was so repeating that ruin my appetite for breakfast. There is Rooftop restaurant which is used as Bar also, closes at 11 pm … and most of the time I found it empty I sincerely request hotel management to improve the quality and taste of their breakfast I ‘d definitely stay there again for my next visit
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melwin Arendtsz, General Manager at Pearl Grand Hotel
Responded 24 Feb 2020
Dear Valued Guest, Thank you for being so Awesome and for selecting Pearl Grand Hotel and to top it off, for sharing your valuable feedback. We are delighted that you enjoyed your stay with us and that the property location, setting, ambiance, and the services rendered by our staff have exceeded your expectations. except for the fact that we did not meet your expectations with regard to the Breakfast. This is totally inspiring and certainly is a motivational factor to the entire team, as we strive to meet and exceed our guest’s expectations. We understand you have choices when travelling and would like to thank you for being our guest, we look forward to welcoming you back! Thanking you once again for choosing our property for your recent stay, we look forward to your continued patronage and sincerely look forward to welcoming you back at Pearl Grand Hotel Colombo. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had 4 nights at the hotel. Walked in off the street, asked for best rates and was looked after from the first moment. The Manager took a personal interest in my reservation, organised an early check-in, late check-out. Reception staff always recognised and greeted me. I was made to feel like a long-lost family friend who was visiting rather than a paying guest (which is so typically Sri Lankan). The room was as advertised, hot showers and comfy bed. They even moved me after one night to a bigger room when it became available. It's close to the shops and the main arterial roads but just far enough back to not be too noisy. I will definitely use this hotel again when I am back in Colombo.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very nice & clean,situated in a very convenient place for foreigners, as its in the heart of the city, We visited the hotel for the "Breakfast Buffet" It was excellent,we had the choice of both Eastern & Western food, everything was tastefully prepared & well presented. Service by the staff too was very good, Mr Eranga & Mr Suchira, went out of their way to make things easy for us. We.Appreciate it very much. The Pastries at the Kafe 9 too was very delicious. Service here too was very good. All in all it was a very nice experience.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked 2 nights at this hotel, and checked out 1 night before and went to Marino Beach Hotel instead. For starters, the room is extremely small, and not spacious. The toilet had stains on them, old shower systems and very small bathroom overall. The room was extremely cold when we walked in, there was no need to keep the AC on that high. We ordered some in room dining, received poor quality food. The minibar is not free, but it’s not expensive either. But most hotels have free minibars so I’m not sure why they’re charging here. The breakfast was the worst, limited options and very poor quality food. It was absolutely horrible. The only positive thing was the bed - it was comfortable. However, staff are also incompetent and needed to confirm things repeatedly at the reception. Didn’t even bother going to the pool, so can’t comment on this. I won’t recommend this place at all.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melwin Arendtsz, General Manager at Pearl Grand Hotel
Responded 9 Mar 2020
Greetings from Pearl Grand Hotel! Dear valued Guest I would like to personally apologize for the experience you encountered at our property and that we failed to meet your expectations. Guest satisfaction is our main priority and our team works hard to ensure that our guests are taken care of. Our team has acknowledged your comments and we are striving to make improvements. I would like to invite you back for another stay at the Pearl Grand Hotel in hopes that we can win back your trust. Please reach out to me when you are in the Sri Lanka again. My contact information is below. Warm Regards Melwin Arendtsz Assistant General Manager (+94) 770-120421
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I’ve been to Pearl Grand from 8th January to 12th January and I would say that i was quite disappointed by the service offered from a 4star hotel. The room was quite good but the bathroom kept having a smell throughout the whole days. When I asked to clean the room it was poorly cleaned and towels were not even replaced so that I had to ask for them. On the second day, at night I realized that the balcony sliding door was not closing properly, hence the lock was broken. We called the receptionist and they send some people to fix it, nonetheless they were not able to fix the lock so they decided to put a new lock. I was late for my dinner as this whole thing took more than 2 hours. They offered us to more to another room, so we start moving our things to discover that even the other room (on the same floor - 10th) had the same issue. So we moved our thing back to the previous one. When i went downstairs to complain about the whole situation the receptionist was rude and he stated “its not good for our hotel” but never apologizes for the inconvenience caused. I won’t be back to this hotel again. I hope they try to elevate their standards a lil bit to help customers!
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here via Booking.com but the hotel "cancelled" my booking so I couldn't review them. I think that's pretty shady.
I had complained about the bad service and quality of the boring breakfast. The F&B staff were extremely inefficient and unfriendly. I speak for breakfast only. They served Nescafe instant coffe only on a Dirty coffee station. No filter coffee, which I would've expected from a 4 star hotel with its own Coffee shop! There were 2 pepper shakers and no salt on the table. No napkins. I had to get up to fetch these myself from other tables because the staff were inattentive and chatting among themselves. Needless to say I never went for breakfast on my second day.
Reception welcome was good. The FOH manager plus Vishvu were great and very considerate. Most of the other staff were friendly, but these two stood out for me.
Room is decent and has pretty much everything you need but bathrooms are very small Thin walls. My room opposite lifts so I heard every beep. Room also had a TV with cable and Amazon Prime, which was really cool after a month of no TV.
I ordered room service once and the food was average.
The location is pretty good. Nice area with lots of shops and restaurants.
In fairness they did offer me a late checkout but I couldn't take it up because I needed to go and find breakfast in town.
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Date of stay: December 2022Trip type: Travelled solo
Room Tip:Take the breakfast excluded option and go elsewhere.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The first room they gave us was a very unmaintained room.(6009) After we entered the room, the smell of the room was unpleasant and there were big sepage on the wall, wall stains everywhere, the bathroom handle was broken, the wc seat was stained, the bathroom grouting and the silicone was completely black. The TV has some stain marks and a visible stain on the headboard. Then I raised that issues to reception. I asked to meet FO manager or HK manager but no one came to our room. Then they showed us other different rooms 1010 and 9010 but we didn't like those rooms because of maintenance and cleanliness, then I asked to checked out same time but as per hotel policy they are is no refund. So I can understand it. They gave us key 8005 without showing to us. It was better than the other 3 rooms, but we still found a blood stain on the duvet cover. Curtain 2 hooks are come out, head board light fused and wall stains. We both are got tired complaining the things so we decide to stay in that room
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:Need to focus to maintain room condition
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed 2 nights and one full day to break up a flight from Australia to UK. The room was a good size, clean and comfortable, kettle & tea etc in the room (love that) bed really comfy and a decent buffet breakfast. All the staff were very friendly & helpful, I had messed up my booking that they resolved no problem. I did not take advantage of the pool or restaurant/bar. The hotel is not in a touristy part of town but it was easy getting to where I wanted to go in tuk tuks, easy walk to the shore to see the sunset and restaurants etc. It was only a short stay but I would definitely stay here again
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room was located outside the lift, was small, unclean and the air conditioning wasn’t working. So I h worn with this, we asked to be moved which we very rarely do. Staff were helpful and friendly. Breakfast, although limited was ok. Pool small but does a job.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I like this hotel because it’s not a high-rise building, so you don't have to wait long for elevators. The breakfast options are good, and the rooms meet the standards of a 4-star city hotel. Check-in and check-out are also very easy, and the concierge is very professional.
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Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes. We do have airport pick up.. can you please send you flight information to the hotel web address. The cost will be LKR 4100.00/- please pay in cash to the driver.
There are more places to choose from in the Colombo area.
PRICE RANGE
€56 - €76 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaWestern ProvinceColombo
NUMBER OF ROOMS
90
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