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Experience 4 star luxury in the heart of the city center with modernist design, worldly features and cutting edge technology at the best value. The hotel is located 5 minutes away from the Central Business District with free wifi. For those on leisure a quick drive or pleasant stroll will lead you to the city's hotspots for entertainment and shopping. Just 25 minutes from the International Airport, Ramada Colombo presents a great stay combining supreme functionality with multiple restaurants and a bar, an outdoor pool, a gym & spa and business centre too. Book in and leave the rest to us.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Arabic, German, Hindi and 1 more
Location
30 Sir Mohamed Macan Markar Mawatha, Colombo 00300 Sri Lanka
Ramada by Wyndham Colombo
1,960 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Ramada by Wyndham Colombo is celebrated for its spacious rooms with impressive views, though some guests note the decor could use updating. Value-wise, the hotel is generally regarded as providing a good bang for the buck, despite a few remarks about billing and food quality. Its amenities, including diverse dining options, a pool, and its location near the beach and shopping areas, are popular highlights.
Cleanliness is typically up to par, contributing to the inviting atmosphere, despite some finding certain spaces less appealing. Service at the hotel is often commended for being attentive, although not without room for improvement.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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Lovely hotel room. Nice view and comfortable stay. I had the pleasure of dining at the Indian restaurant at the lobby of the hotel that serves fantastic chicken briyani. Shout out to Nayosh and Vihanga for their excellent hospitality and service at the restaurant.
The check in was delayed but it was sorted out and they managed to give me the room I booked after putting me up in another room temporarily. The hotel was full due to the conference I was attending so it was quite chaotic.
The location of the hotel is good, right in the midst of Galle, walking distance to the Galle shopping mall nearby (10 min walk) and Galle Beach.
I really enjoyed my stay here and had a memorable experience in Colombo. I would stay here again next time.
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Date of stay: July 2024Trip type: Travelled on business
Room Tip:Ask for a higher floor.
The breakfast was delicious.
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Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 8 Dec 2024
Dear Zipangul, Thank you so much for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay and appreciated the lovely view from your room. It’s great to know that you had the chance to savor our fantastic chicken biryani at the Indian restaurant, and we’ll be sure to pass along your kind words to Nayosh and Vihanga for their exceptional service. We apologize for the initial check-in delay, but we’re glad our team was able to accommodate you with a temporary room and ensure you received the room you booked. It’s always a challenge when the hotel is full, especially during events, but we strive to make every guest’s experience as smooth as possible. We’re also pleased that you found our location convenient for exploring nearby attractions. Thank you for your kind words about your memorable stay in Colombo. We look forward to welcoming you back on your next visit! Safe travels until then! Regards, Wasim Cader
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Beautiful room. The staff was very accommodating. Deshan at the reception was very helpful and made sure we had a comfortable stay. The room had a lovely view. The rooms and bathrooms were spotless and fully equipped with facilities like a separate shower and bathtub, luxurious bathrobes, reading lights in the room, etc. Generally a very comfortable and luxurious experience. Would definitely go again.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:They have a great pool, sauna and steam room. These facilities close at 7 pm so make sure you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 22 Mar 2023
Dear Guest, It gives us immense pleasure to hear such amazing feedback from our patrons! Thank you for taking a moment to get back to us with this stellar review. We're delighted to hear that we exceeded your expectations and kudos to Deshan for the great work! Looking forward to welcoming you again at Ramada Colombo! Warm Regards, Wasim Cader
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I am more of a regular at Ramada. A big thank you to Prasanna for making our evenings perfect and for treating us like family. He looks into every little things and perfectly organize everything while making sure we’re comfortable in the space. Hospitality is so commendable. Hoping to come soon.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 22 Jan 2023
Dear Shenela, , Our team here at Ramada is thrilled to receive such positive feedback! Thank you for taking a moment to share your sentiments with us. We're glad Prasanna goes above and beyond to meet your requirements every time you come here. Looking forward to serving you again in the future. Warm Regards, Wasim Cader
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Ramada Colombo markets itself as a five star hotel when in fact it’s more like a good three star and four star hotel. The room was a good size room, tea and coffee, tv which said it had free films and not one started to play, air conditioning was loud and noisy which I had to turn off at times. Room cleaning was not great considering It’s status, the housekeeper used to leave their cart in the corridor every night and by the morning people had clearly gone through it taking what they wanted. Had to call down on my second day as by 4pm my room was still not cleaned. Restaurant apart from breakfast was an also service, the bar was dead and many a time I was the only one in there buying a drink and taking it to my room. Ordered room service twice and food was good. Bought coffee at the shop downstairs and always reluctant to give me my change without me asking. I also found this in the Galle Mall downstairs the road. Plenty of large hotels on Galle Face road which I would use next time.
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Date of stay: December 2024Trip type: Travelled solo
Room Tip:Galle face rod can be busy at times but it’s no hardship
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Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 16 Dec 2024
Dear Guest , Thank you for taking the time to share your feedback regarding your recent stay at Ramada Colombo. We sincerely apologize for the experiences you described, as they do not meet our standards of service and quality. We appreciate your comments regarding the room size and amenities, but we are disappointed to hear that the air conditioning was noisy and that room cleaning did not meet your expectations. Your concerns about the cleanliness of the corridors and the timeliness of service are particularly concerning, and we have communicated your comments with our housekeeping team. We strive to provide a high-quality dining experience, and we regret that our restaurant and bar services did not live up to your expectations. Your feedback will be shared with our food and beverage management team to improve our offerings and atmosphere. We understand your sentiments about choosing alternative hotels in the future, but we do hope you might consider giving us another opportunity to provide you with the experience you deserve. Your feedback is invaluable in helping us improve our services. Thank you once again for your comments! Regards, Wasim Cader
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Be aware that they charge a high premium for direct bookings on Ramada or Wyndham. We were charged a premium of 30% compared to Agoda/Expedia. We documented this to the reservation manager. They have a best rate guarantee, but refused to honor it or even reply on emails sent a week before check-in. They do not know what Wyndham Rewards are so expect to argue to get any of the perks that comes with the membership.
The location and rooms are good. That said its a smoking hotel so the stench is everywhere. Even in the non-smoking rooms, hallways and elevators.
Some of the staff are nice and friendly, but we experienced being lied to by several of the staff. The reception manager told us one lie after the other to explain the premium we were charged, almost portraying Wyndham as an evil corporate company. They have laundry service, but tried to charge us express fee when it was stated that delivery the next day was regular service. The next day the laundry was not ready in time and when asking about it they said it would be a few more hours. When they delivered they told us it had been ready for hours, but we did not open the door.
Roomservice is extremly slow, we waited for 1h and 30 min and had to remind them of the order twice. At the restaurant we had to wait 30 min just to make an order even though there were almost no guests and 4-5 waiters at work.
All in all a very disappointing stay
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 18 Apr 2023
Dear Ivar, Our regret to hear that your stay with us didn't quite meet your standards. With reference to rates, different online booking platforms might compromise their commission portion while offering rates to their clients which can cause confusions of this manner. We offer the same rate as what we offer on our website to all online platforms, however, we cannot match different online rates directly at the hotel. We apologize for the inconvenience caused by not communicating this clearly to you on the day. Our priority is your convenience and we would convey to the team that they have to deal with situations of this nature better. Thank you for your remarks on food & service as well. Your feedback is passed down to our service & chef's team so that they can address the issues you've underscored. Warm Regards, Wasim Cader
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Old, tired and run down hotel. Rooms are dark and gloomy, bathrooms are tired, windows are not double glazed so traffic noise until late and birds will wake you from 4am. Pool area smells like the kitchen, is where smokers are (overflowing ashtrays everywhere), no food or drinks service, constant construction noise. Dining areas are dark and uninviting, breakfast room does not have air conditioning and has a cooking station next to it just adding heat. Buffet set up is tight and does not allow people to move about. Room service is slow, we canceled our order as waited too long. You will find much better hotels nearby for similar prices. Don’t waste your money here, it’s awful.
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Date of stay: July 2024Trip type: Travelled with friends
Room Tip:Don’t waste your money, much better quality accommodation nearby.
Pool area is for smokers with...
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Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 17 Jul 2024
Hello Suzehafey, We sincerely apologize for the disappointing experience you had at our hotel. Your feedback is extremely important to us and rest assured that we will be addressing all of these issues with our team to make improvements in all areas you have mentioned above. We strive to provide a comfortable and enjoyable stay for all of our guests and it is clear that we fell short in meeting your expectations especially in terms of service and appearance of the property. We hope you will consider giving us another chance in the future to show you the quality of service and accommodations we are capable of providing. Thank you for bringing these issues to our attention. Regards, Wasim Cader
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It is with deep regret I’m sharing this unpleasant experience I had at your Gardenia restaurant.
We had dinner and the food was excellent but the service given was way below standard.
There was an extra bill that we had never ordered. On top of that when we inquired whether we could have coffee after dinner, we were pushed around from one place to another. Finally when we asked whether we could have it at the same restaurant that we had dinner, the manager bluntly refused. His explanation was that a foreign group has just checked in and they need the entire restaurant to serve them. He even asked us to sit outside on a sweltering hot evening to have coffee. I found his attitude terribly unprofessional and not at all welcoming. He (Mr. Imtiyaz) really need to know that we local should also be treated equally and courteously. I must say another two people with him too were very rude to us.
At this point the front office manager (Mr. Nipun) who acted swiftly asked us to follow him to the lobby and ordered us coffee from room service. He made it a point to sit with us and listen to our complaint patiently.
I found entire staff at the front office extremely efficient including duty manager Chamith.
I hope my complaint will get due attention and the management will seriously look into some kind of training and change the attitude of the F&B manager and their poor service in future.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 30 Mar 2024
Dear Pushpa, It is incredibly disheartening to hear about this unpleasant experience you have had at our coffee shop and we extend our sincere apologies for the inconvenience you and your guests encountered. Thank you for bringing this incident to our notice as it led to an investigation involving all parties concerned. We're glad that Nipun and his team stepped into resolve your issue and we hope they left a good impression on you. Whilst expressing our sincere apologies once again, we hope you give us another chance to serve you better in the future, Warm Regards, Wasim Cader
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Makes a very good impression in the reception area and lobby. Staff extremely attentive and friendly. Restaurant very good, breakfast with great choice, in buffet form. Pool bar recommended in the evening. The rooms, however, have not been renovated for some time. The carpet no longer locks with the doors and stands tall. The air conditioner (without which it cannot be done) has a bearing damage and makes noises like a marine diesel. The handles have been removed from the windows so that they cannot be opened. Fresh air misread. We wouldn't stay here again.
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Automatically translated
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a fantastic experience the food was exceptional at Al Hambra Restaurant. More importantly the service provided by Vihanga Kasun and Santhosh was phenomenal. They always kept checking if we were comfortable and did recommend the exact quantity of the food to be ordered. Usually other restaurants wouldn't go into that detail with my experience. Overall it was a warming experience and definitely recommend this to any food lover.to visit.
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Date of stay: December 2024
Value
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 11 Dec 2024
Hello Roshan, Firstly, we're delighted to hear that you had a memorable time at the Alhambra. Kudos to Vihanga, Kasun and Santhosh for going above and beyond to guarantee that you have the best dining experience possible. They would be thrilled to know that they contributed greatly to making your experience an amazing one. We look forward to serving you in the future as well. Warm Regards, Wasim Cader
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Yesterday I ordered One Chicken Biriyani Sawan and watalappan from the Ramada hotel Colombo for the first time in my Life. I gave my order through the nice calling center team. Their customer service is very help and friendly. I had never get this customer service from any other hotel. all are received in well packed condition with Aluminium Sawan and covered with aluminium cover. There were superb different types of condiments well packed. Chicken biriyani is very tasty, food quality, packing and on time delivery all perfect. Nice experience. The service was great. The gentleman who I dealt with from beginning to end was really friendly and helpful and kept me up to date through the whole delivery process. I would highly recommend your services to friends, especially those who All Biriyani lovers. Excellent, efficient service and a really friendly. Good Job Team !!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wasim Cader, General Manager at Ramada by Wyndham Colombo
Responded 1 Feb 2023
Dear Harain, We're thrilled to hear such amazing feedback on our F&B team's service. Our primary aim and priority is customer satisfaction and it appears that our team has managed to exceed your expectations on that. Thank you for taking a moment to share this feedback with us. Warm Regards, Wasim Cader
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There are more places to choose from in the Colombo area.
PRICE RANGE
€71 - €111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada colombo hotel colombo, holiday inn colombo, colombo holiday inn
LOCATION
Sri LankaWestern ProvinceColombo
NUMBER OF ROOMS
94
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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