We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Islamabad Serena Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Islamabad Serena Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

508 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Islamabad Serena Hotel
See the most recent reviews
Showing 465: English reviews
Europe
Reviewed 27 March 2016

This time it was my third visit to Serena and I was very happy to see that it persists to offer the same charm and feel to it. Such a beautiful establishment with extremely friendly and professional service. The tight security enables you to feel relaxed, the spa is of good quality, though quite pricey. Breakfast has good variety and...

 Report
Helpful?
Thank Sanna V
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoy to the fullest your experience at our hotel particularly the Food and Beverage quality and variety. I am glad to learn that our Satrang Art Gallery exhibitions please you as...

Reviewed 19 March 2016 via mobile

Nice and clean and a fantastic gym (health club) and pool - and would have been a five but poor wifi which is a must if you're there for work and therefore a four. The breakfast was not perfect neither for a luxury hotel. But overall a good hotel with a lot of restaurants and big rooms.

 Report
Helpful?
Thank GoodOscar
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you had a very comfortable stay with us and enjoyed to the fullest our Maisha Health facilities. However, we were sad to read that the WiFi service did not meet your expectation.Kindly...

Loughborough
Reviewed 15 March 2016

Very slick but still feels like you are in Pakistan rather than any other anonymous international business hotel. Very tight security to calm the nerves. Good range of facilities and restaurants just in case your security protocol doesn't let you get out and about. Professional handling of a room change in the middle of the night caused by the torrential...

 Report
Helpful?
Thank Dunky4
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed the ethnic Pakistani design and atmosphere of our property and the overall facilities at the hotel. I was pleased to read that our Front Office Staff provided an efficient room...

Islamabad, Pakistan
Reviewed 15 March 2016

No need to think of any other hotel if you are planning a trip to Islamabad. Serena Islamabad is a lively place always crowded with locals and foreigners. A number of corporate and social events take place every day as it is connected to the Business Complex where most of the UN agencies, international donors, and corporate companies are located....

 Report
Helpful?
Thank zahra_lodi
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I are delighted to read that you enjoyed the atmosphere of our hotel and that you mentionned the Serena Business Complex which is indeed an unique property in Pakistan. We were pleased to learn that our Cafe Rakasposhi...

Reviewed 4 March 2016

Perhaps, the best hotel in Pakistan. Located near diplomatic enclave, the hotel exhibits royalty and grandeur. Elegantly built in style, a huge complex which is also tastefully decorated. The rooms are spacious with great view of Margallahs and have good furnishings. There are many things inside mini refrigerator, which come free of charge. The buffet breakfast at Zamana was excellent...

 Report
Helpful?
1Thank Shahzad M
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed the design, the environment and comfort of our hotel. I am glad to read that you appreciated our Zamana restaurant and its buffet offering a large variety of international and...

Europe
Reviewed 4 March 2016

Hotel is truly excellent. Extremely helpful staff. Clean. Good food - both alacarte and buffet. Breakfast is fantastic. Very nice gym and pool area at the hotel. Hotel security is very tight which might not be a bad thing. Should you stay for longer period in Islamabad I would truly recommend this oasis in Pakistan.

 Report
Helpful?
Thank Trav_Blogger
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you had a most comfortable stay with us and that you enjoyed to the fullest the food and especially the breakfast at the Zamana restaurant. We are very pleased to know that you...

Karachi, Pakistan
Reviewed 2 March 2016

Serena surely provides a proper 5 star experience. The lobby is wonderful along with the staff and other senior members. Rooms are very well furnished and give a splendid view of the gardens and the Margalla hills. The food quality is very nice, especially at the Wild Rice. The only problem is that due to the security measures taken by...

 Report
Helpful?
Thank xon9909
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you had a most comfortable stay with us and that you enjoyed to the fullest the hotel setting in our extensive gardens and the view of the Margalla Hills.We are glad to...

Cardiff, United Kingdom
Reviewed 1 March 2016 via mobile

Al-Maghrib is a one of the best Mid Eastern in the wide world. Excellent food dictates a bucket load of complements. Ambiance and service match the chef's skills. Staff at Serena is well trained curry rousing. A special thank you to Jamhoor Shah, who served us, for making our family dinner memorable. Last minute cake order from Rakaposhi was perfect...

 Report
Helpful?
1Thank Tayyeb
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for the warm comments following your visit to our Al-Maghreb restaurant. The Associates and I are delighted to read about your memorable experience on the occasion of your family dinner and I shall relay your kind words of appreciation to Jamhoor Shah; this will encourage him to carry on his good work. We...

Brussels
Reviewed 25 February 2016

Serena is a huge complex, superb decoration with business facilities, large number of restaurants Fast and efficient service Clean and up to standards Not cheap Highly secure I was told that the Spa is great but no opportunity to use it Next time ;-)

 Report
Helpful?
Thank edes63
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I are delighted to read that you enjoyed to the fullest our property set-up and the quality service. I do trust that on your next visit you will be able to visit our Spa and Fitness facilities which...

Kabul, Afghanistan
Reviewed 17 February 2016

Incomparable facilities and amenities in the region, particularly the sauna and Spa facilities. Extra attentive staff members. Variety of good choices of menus in the hotel restaurants. Fantastic court yard and landscape.

 Report
Helpful?
Thank FahimHakim
Michel_Galopin, General Manager at Islamabad Serena Hotel, responded to this review

Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I are delighted to read that you had a very comfortable stay with us. We were pleased to know that you enjoyed to the fullest our Spa facilities as well as our Food & Beverage outlets and the...

369 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (338)
Viewed
Hotel & Grounds (73)
Viewed
View from Room (17)
Viewed
Room/Suite (46)
Viewed
Pool/Beach Area (11)
Viewed
Dining (20)
Viewed
Family/Play Areas (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (4)
Viewed
Other (155)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (6)
Viewed
Dining (7)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (2)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Islamabad
2.2 km away
Islamabad Marriott Hotel
Islamabad Marriott Hotel
#2 of 20 in Islamabad
328 reviews
1.5 km away
Islamabad Hotel
Islamabad Hotel
#6 of 20 in Islamabad
43 reviews
3.3 km away
BEST WESTERN Regency Hotel
BEST WESTERN Regency Hotel
#7 of 20 in Islamabad
31 reviews
Show Prices
Show Prices
Show Prices
14.8 km away
Pearl Continental Hotel Rawalpindi
3.9 km away
Envoy Continental Hotel
Envoy Continental Hotel
#4 of 20 in Islamabad
22 reviews
4.2 km away
Royal Crown
Royal Crown
#9 of 20 in Islamabad
2 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Islamabad Serena Hotel stands at the foot of the Margalla Hills, on fourteen acres of land, with beautiful gardens and serene water shore of the Rawal Lake in close proximity, next to the Diplomatic Enclave. The architecture and interiors of this fabulous Hotel building is a mere reflection of typical Pakistani cultural heritage depicting the skills and craftsmanship of native artisans. In this state-of-the-art building, local traditions are elegantly combined with latest technologies in order to provide a comfortable stay to our prestigious guests. ... more   less 

Additional Information about Islamabad Serena Hotel

Address: Khayaban-e-Suhrawardy, Islamabad 44000, Pakistan
Region: Pakistan > Islamabad Capital Territory > Islamabad
Price Range: €250 - €309 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Islamabad Serena Hotel 5*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ, Agoda and Priceline so you can book your Islamabad Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Islamabad Serena Hotel staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Islamabad Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get your business to pay for your room!”
 of 5 bubbles GlobalCit59, 23 Feb 2017 | Read review
“if you want to impress this is the place to go bit pricey but you get what you pay for”
 of 5 bubbles AMCONW, 1 Jan 2017 | Read review
“Highly recommend.”
 of 5 bubbles 816sajjadr, 24 Dec 2016 | Read review
“Rooms facing the pool are best.”
 of 5 bubbles drkashifaziz, 21 Nov 2016 | Read review
“If you are a food lover avoid it”
 of 5 bubbles mjunaidm, 20 Nov 2016 | Read review
5 of 5