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    Islamabad Serena Hotel

    Khayaban-e-Suhrawardy, Islamabad 44000, Pakistan
    011 92 51 111 133 133
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    3/12/2017 4/12/2017
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    US$395
    US$323
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    Traveller (391)
    Room & Suite (83)
    Dining (32)
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    Overview
    • Excellent60%
    • Very good30%
    • Average7%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “beautiful hotel” (27 reviews)
    “wild rice” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (585)
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    121 - 125 of 534 reviews

    Reviewed 29 September 2016

    It's all there. Sumptuous rooms, expensive buffets, pool, gym, security (lots) but it is far from my favourite place in Islamabad. Restaurant staff seem under-trained, unhappy and stressed (and seem to find women invisible - even the women staff!), the buffet is not good value...More

    Thank Clownface10
    Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 30 September 2016

    Dear Valued Guest, Thank you very much for your comments following your stay at the Islamabad Serena Hotel. I have read your comments with great interest and concern and please be assured that the hotel Management pays a great amount of time and dedication on...More

    Reviewed 29 September 2016 via mobile

    Went for a visit with the hubby and it was amazing.... The food was amazing and the service we were given was A*... i would really recommend the hotel to everyone visiting with Islamabad to definetly visit Serena to giew the actual beauty of PakistanMore

    Thank Siimy
    Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 30 September 2016

    Dear Valued Guest, Thank you very much for your warm comments following your visit to the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed to the fullest the style of the hotel's architecture, the quality of the food and...More

    Reviewed 29 September 2016

    This hotel is very good, and very secure. No wonder this hotel rated no 1 in Tripadvisor. From the gate we enter, this hotel has 3 layers of security, so it is secure, and when I stayed here there were a guard at the roof....More

    Thank AgungI
    Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 30 September 2016

    Dear Valued Guest, Thank you very much for your warm and detailed comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed the hotel facilities and the quality of the Food & Beverage outlets to...More

    Reviewed 28 September 2016 via mobile

    Serena architecture is exquisite and spacial energy quite positive. All this is marginalised by 3 hour wait for check in while the reservation and accounts department sort their confusion on whether or not the payment for the room has been made or not. Parent company...More

    Thank Taymur M
    Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 30 September 2016

    Dear Valued Guest, Than you very much for your message sent when in residence at the Islamabad Serena Hotel which I have read with great concern. I am glad that you could talk to our Front Office Manager today who was able to give you...More

    Reviewed 25 September 2016

    If your travels take you to Islamabad, this is basically the only place to stay. Exquisite hotel with four sequential security checks including bomb sniffing dogs, under car cameras, scanners, etc. to enter the hotel. Of course this is important and a very good thing,...More

    Thank radgirl3
    Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 27 September 2016

    Dear Valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read your detailed impressions about the property and its services and we were very pleased to know that you...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$251 - US$402 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 387
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Cancelon, Orbitz, TripOnline SA and Agoda so you can book your Islamabad Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Pakistan >
    • Islamabad Capital Territory >
    • Islamabad
    Add Photo Photos
    Traveller (391)
    Room & Suite (83)
    Dining (32)
    Pool & Beach (15)
    Hotel & Grounds (284)
    Family and Play Areas (9)
    Bathroom (5)
    Business Centre & Event Rooms (4)
    Nearby
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    377 reviews
    2.28 km away
     
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    Ask a question
    Questions & Answers
    EXOTICLOTUS85
    18 November 2017|
    AnswerShow all 4 answers
    Response from arif a | Reviewed this property |
    Hello, I has an öpen buffet dinner at the hotel. Variety of food was rich. Steak was available. I think they should be able to assist you. I havent used the pool there buy gym was open till late.
    1
    Vote
    Google Translation
    EXOTICLOTUS85
    1 October 2017|
    AnswerShow all 6 answers
    Response from wilmerjeraldv | Reviewed this property |
    I feel that the air-conditioning works well. I also feel that the staff are very accommodating and do their best to help if one has a problem. As for private bodyguards, no idea. I travel frequently outside the hotel, day... More
    1
    Vote
    rublem
    29 March 2017|
    AnswerShow all 6 answers
    Response from Michel_Galopin | Property representative |
    Dear Reader, The appropriate attire at our hotel is the regular fitness costume for women. It is better to change from regular clothes to fitness attire in the Fitness Club lockers. Our two swimming pools are mixed for male... More
    0
    Votes
    Room Tips
    "Rooms away fro elevator are quieter"
    Read review
    "If you want a balcony you should ask for one at the time of booking."
    Read review
    "executive Suite"
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    "Mountain View Suite"
    Read review
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