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Islamabad Serena Hotel

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Traveller (414)
Room & Suite (92)
Dining (32)
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Overview
  • Excellent62%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“beautiful hotel”(30 reviews)
“wild rice”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (632)
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Traveller rating
343
164
43
12
15
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343
164
43
12
15
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All reviewsbeautiful hotelwild ricezamana restaurantleading hotels of the worldmain restaurantan oasisroom servicediplomatic enclavesecure hotelluxury hotelsecurity situationrooms are largehigh securityfive starbreakfast buffetchecking inbusiness trip
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1 - 5 of 577 reviews
Reviewed 1 week ago

My wife and I stayed at the Serena, Islamabad for two nights in April 2018. Serena is an excellent hotel, probably the best in Pakistan, with large luxurious rooms and superb service. Bathrooms are nice and shower is especially powerful. Service is really very good...More

Thank Arif99
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 1 week ago

Dear valued Guest, Thank you very much for the very kind comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed the hotel facilities and the quality of the service to the fullest. We are...More

Hotel's Favourite
Reviewed 11 September 2017 via mobile

Serena Islam Abad is situated at a very attractive location. It's also near the central organisational buildings and embassies. The building is unique and artistic. Huge reception counter ensures quick disposal. Staff is very helpful and caring. The rooms are elegantly decorated. Most of the...More

1  Thank Dr. Riaz M
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 12 September 2017

Dear valued Guest, Thank you very much for the kind comments sent following your stay at the Islamabad Serena Hotel. The Associates and are were delighted to read that you enjoyed the hotel facilities, the architecture and the landscaping to the fullest. We were very...More

Reviewed 2 weeks ago

The hotel is neat, clean and well appointed. Staff and service were wonderful. Nothing is too much trouble. The rooms are slightly outdated but very quiet and large. Beer and spirits are available when ordered to the room. However, no wine. The breakfast was world...More

Thank taniamusgrove
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 1 week ago

Dear valued Guest, Thank you very much for the kind comments following your stay at the islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed to the fullest, the hotel facilities, the quality of the service and the large variety...More

Reviewed 2 weeks ago

Serena Hotel would get a 5 if it polished a few minor issues and was slightly cheaper. The room was excellent, the staff were very friendly and the restaurants were good quality and reasonably priced given the expense of a night. The gym was much...More

Thank bcat2517
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 2 weeks ago

Dear valued Guest, Thank you very much for the kind comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed to the fullest the hotel facilities, the friendliness of our staff and the Food &...More

Reviewed 2 weeks ago via mobile

Undoubtedly serena Islamabad is the best hotel in Pakistan. An oriental hotel with amazing amenities. There is a roof top pool and amazing gardens with breathtaking views of Islamabad. There are a quite numbers good options as well:More

1  Thank Ali E
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 2 weeks ago

Dear valued Guest, Thank you very much for the kind comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed to the fullest the hotel facilities and its comfort. We are looking forward to welcoming...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Spa
Heated pool
Outdoor pool
Sauna
Details
Price range
US$187 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$187 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (414)
Room & Suite (92)
Dining (32)
Pool & Beach (15)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Questions & Answers
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EXOTICLOTUS85
18 November 2017|
AnswerShow all 5 answers
Response from arif a | Reviewed this property |
Hello, I has an öpen buffet dinner at the hotel. Variety of food was rich. Steak was available. I think they should be able to assist you. I havent used the pool there buy gym was open till late.
1
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EXOTICLOTUS85
1 October 2017|
AnswerShow all 6 answers
Response from wilmerjeraldv | Reviewed this property |
I feel that the air-conditioning works well. I also feel that the staff are very accommodating and do their best to help if one has a problem. As for private bodyguards, no idea. I travel frequently outside the hotel, day... More
1
Vote
rublem
29 March 2017|
AnswerShow all 6 answers
Response from Michel_Galopin | Property representative |
Dear Reader, The appropriate attire at our hotel is the regular fitness costume for women. It is better to change from regular clothes to fitness attire in the Fitness Club lockers. Our two swimming pools are mixed for male... More
0
Votes
Room Tips
"Most are fine but the views over the Gardens are the most pleasing whereas others might simply offer a view..."
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"If you do not want to be disturbed by constant people checking to "make sure the room is all right"..."
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"The rooms I looked at (3) were all good."
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"If you would like a room with a balcony, you should request one upon checking in."
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