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Kempinski Hotel Khan Palace

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Traveller (180)
Room & Suite (86)
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Overview
  • Excellent64%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Kempinski Hotel Khan Palace
Special Offer: Summer Promotion 2018
Hotel deals
Offers from Kempinski Hotel Khan Palace
Special Offer: Summer Promotion 2018
Hotel deals
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Reviews (540)
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All reviewsjapanese restaurantheated seatbreakfast buffet issuperior roomrooms are largehome basean excellent hotelfront desk staffulaan baatarking bedbusiness tripfresh fruitcentral squarefitness centerthe wi fithree nightscomfortable hotel
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11 - 15 of 406 reviews
Reviewed 12 May 2018 via mobile

We went to Kempinski for a business trip. Everything was good: staff are lovely, room is big and clean, the restaurants offer a big selection of dishes and the bar is nice. Very professional and dedicated team, the hotel’s location is near by the CBD....More

Thank Guillaume G
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 13 May 2018

Dear Guillaume G, Thank you for your time sharing the experience of your recent stay at Kempinski Ulaanbaatar. I am thrilled to read that your stay was fantastic all around! Your valuable feedback is what drives us to continuing deliver exceptional services to all guests!...More

Reviewed 12 May 2018 via mobile

We visited UB and decided to book at Kempinski because prices are interesting for an international 5 stars hotel. The location is pretty good, all taxi drivers know the hotel and could drive us to it very easily. Reception received us very well even if...More

Thank Manar K
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 13 May 2018

Dear Manar K, Thank you very much for sharing such glowing feedback of your experience at Kempinski Ulaanbaatar, it was great to read that you were able to enjoy so many of the hotels facilities & renowned Kempinski service during your recent stay with us....More

Reviewed 7 May 2018

In UB for business, this hotel was an excellent choice. The room was suprisingly quiet, as well as roomy and comfortable. There are three restaurants and a bar which also serves food, so the dining choices are good. Location is good too - a 20...More

Thank GeorgeI18N
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 7 May 2018

Dear GeorgeI18N, Thank you for your comprehensive review following your recent stay with us. Ultimately we aspire to provide the high level of service that guarantees that guests like you, will return again and again. It's clear that we have delivered on that goal; our...More

Reviewed 11 April 2018

This is the most Professional, but friendly place to stay - and we are fussy! Honestly the staff are the best you will find in any Hotel anywhere. the People /staff we met here really made our stay so comfortable and enjoyable - everyone was...More

Thank leonieg924
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 12 April 2018

Dear leonieg924, Thank you very much for taking out valuable time to give us your marvelous feedback in regards to your stay with us. I am so happy to hear you had a good experience. It is our constant effort to make you feel home...More

Reviewed 10 April 2018 via mobile

Not a review I ever expected to write but interesting few days in Mongolia. I’ve certainly stayed in worse hotels but faint smell of cigarette smoke evident throughout. Breakfast hopeless. Food in the Japanese restaurant pretty good and the Mongolian beer excellent. Staff friendly and...More

Thank TravelJunkie010
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 11 April 2018

Dear TravelJunkie010, Thank you very much for taking the time to provide us with your valuable feedback from your last stay. I am delighted to hear you enjoyed our Room features & our friendly service. Further I am truly disheartened to learn of your below...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$141 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$141 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (180)
Room & Suite (86)
Dining (26)
Business Centre & Event Rooms (2)
Questions & Answers
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22 December 2017|
AnswerShow all 5 answers
Response from Leon S | Reviewed this property |
I pre-arranged the hotel to collect me from the airport.
0
Votes
FLgirl2014
8 June 2016|
AnswerShow all 5 answers
Response from Leona F | Reviewed this property |
Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
0
Votes
mikexerez
31 August 2015|
AnswerShow all 4 answers
Response from platinumhorse | Reviewed this property |
During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
1
Vote
Room Tips
"They rooms with king size beds are fantastic."
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"Rooms with blue carpet are big and loved the road aspect to hear the real UB!"
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"great views, get a higher floor"
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"Any room seems great, but one ending in 04 is very good. I was in 404."
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