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8/10/2017 9/10/2017
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    Kempinski Hotel Khan Palace

    East Cross Road, Peace Avenue | Bayanzurkh District, Ulaanbaatar, Mongolia
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    8/10/2017 9/10/2017
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    Traveller (133)
    Room & Suite (36)
    Dining (17)
    • Excellent62%
    • Very good29%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    8 Oct9 Oct
    1 room, 2 adults, 0 children
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    Reviews (498)
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    11 - 15 of 370 reviews

    Reviewed 11 August 2017 via mobile

    ESM Senior staff, about 30 people in all, met for a working breakfast. It is clear that the Kempinski under the new manager, Mr Oliver Kuhn , who is charming like Cem hid under manager who is also very good at his job. The breakfast...More

    1  Thank AlistairNWN
    Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 13 August 2017

    Dear AlistairNWN, Thank you for sharing your informative review following your recent visit to Kempinski Hotel Khan Palace. It’s been wonderful to read your feedback about our cheerful and happy team, especially about our General Managers and Mr. Cem. Your feedback regarding the F&B choice...More

    Reviewed 10 August 2017 via mobile

    Stayed in Kempinski UB recently before my trip to central Mongolia, and as usual with most Kempinski hotels, I was very pleased with the service. I arrived quite early in the morning, well before the check in time. Not only the reception desk staff made...More

    Thank Orkun14
    Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 13 August 2017

    Dear Orkun14, I would like to thank for your great words and recommendation. We are always greatful, when our valuable guest do enjoy their experience at Kempinski Ulaanbaatar! It's great to read that you enjoyed our impeccable service and F&B outlets - I will pass...More

    Reviewed 8 August 2017

    Large rooms and very clean and comfortable. We comfortably had a family of 4 in a twin room with 2 double beds. They charged us extra for the kids' buffet breakfasts (excellent!) but that was fair enough. Staff helped with bookings, directions and even printing...More

    Thank HongKongDuncan
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 9 August 2017

    Dear HongKongDuncan, Thank you very much for your kind review. It is always a pleasure to read comments from our satisfied guests. I am very happy you enjoyed your stay with us and thankful for your recommendation & truly pleased to hear how amazing everything...More

    Reviewed 5 August 2017

    The Kempinski became our home base on our recent self-drive tour of Mongolia, and, remarkably quickly, the outstanding staff and commitment to friendly service made it feel like home. This hotel gets it right with all the simple things. Our bags arrived in the room...More

    Thank Noelt1955
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 10 August 2017

    Dear Noelt1955, Thank you for choosing the Kempinski Ulaanbaatar. What can I say except "very big thank you" for this wonderful comment shared on TripAdvisor. I am delighted to read that you enjoyed your stay with us and experienced the attention to detail service of...More

    Reviewed 30 July 2017

    The Kempinski Hotel is a luxurious hotel in the capital city of Mongolia. The staff are outstandingly friendly, from front desk to housekeeping and wait staff. Front desk can exchange USD for Mongolia money at a rate competitive with banks. There is also an ATM...More

    Thank solindasw
    Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 1 August 2017

    Dear solindasw, Thank you for taking the time to share your experience with us and the TripAdvisor community. We are delighted you were warmly welcomed to Kempinski Hotel Khan Palace and pleased that we were able to offer five star standards in customer service ensuring...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Price range
    • US$94 - US$174 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Ulaanbaatar
    • #2 Spa Hotel in Ulaanbaatar
    • #2 Luxury Hotel in Ulaanbaatar
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
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    • Location
    • Mongolia >
    • Ulaanbaatar
    • Also Known As
    • Kempinski Hotel Ulaanbaatar
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    Traveller (133)
    Room & Suite (36)
    Dining (17)
    Hotel & Grounds (108)
    Bathroom (15)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    8 June 2016|
    AnswerShow all 5 answers
    Response from Leona F | Reviewed this property |
    Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
    31 August 2015|
    AnswerShow all 4 answers
    Response from platinumhorse | Reviewed this property |
    During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
    Room Tips
    "Peace Avenue and the cross street are very busy so if you can face the back or the parking lot, it might be a..."
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    "Don't go there"
    Read review
    "The elevator is a bit small and slow so you may prefer lower floors."
    Read review
    "My room was on the 9th floor, excellent views, although the lifts can be a little slow."
    Read review
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