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Kempinski Hotel Khan Palace

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Traveller (180)
Room & Suite (86)
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Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (527)
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All reviewsjapanese restaurantheated seatbreakfast buffet issuperior roomrooms are largehome basean excellent hotelfront desk staffulaan baatarking bedbusiness tripfresh fruitfitness centercentral squarethe wi fithree nightscomfortable hotel
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1 - 5 of 394 reviews
Reviewed 1 week ago

This is the most Professional, but friendly place to stay - and we are fussy! Honestly the staff are the best you will find in any Hotel anywhere. the People /staff we met here really made our stay so comfortable and enjoyable - everyone was...More

Thank leonieg924
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 1 week ago

Dear leonieg924, Thank you very much for taking out valuable time to give us your marvelous feedback in regards to your stay with us. I am so happy to hear you had a good experience. It is our constant effort to make you feel home...More

Hotel's Favourite
Reviewed 14 March 2018 via mobile

May i just say that this is THE best hotel in Mongolia. Friendly service, clean and location is great to get out of the city fast. Breakfasts are stunning. Id definitely recommend it to any traveller coming for a visit to see the city and...More

Thank salomonj610
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 14 March 2018

Dear salomonj610, Thank you for your wonderful feedback following your recent stay at Kempinski Hotel Ulaanbaatar. We are very pleased that you & your partner had a lovely time throughout your stay. We unique ourselves in Ulaanbaatar citys’ luxury hospitality, with a mission to provide...More

Reviewed 1 week ago via mobile

Not a review I ever expected to write but interesting few days in Mongolia. I’ve certainly stayed in worse hotels but faint smell of cigarette smoke evident throughout. Breakfast hopeless. Food in the Japanese restaurant pretty good and the Mongolian beer excellent. Staff friendly and...More

Thank TravelJunkie010
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 1 week ago

Dear TravelJunkie010, Thank you very much for taking the time to provide us with your valuable feedback from your last stay. I am delighted to hear you enjoyed our Room features & our friendly service. Further I am truly disheartened to learn of your below...More

Reviewed 4 weeks ago via mobile

We only spent 2 nights at the Kempinski. But we loved it. Located 10 minute drive the "centre" of the city. $4usd taxi. The rooms were very large and comfortable. The tv had so many channels to relax after a long day of walking.The staff...More

Thank DL1980Brisbane
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 4 weeks ago

Dear DL1980Brisbane, Thank you so much for your wonderful words on TripAdvisor. It is always a great pleasure to read that our guests have enjoyed their stay with us. Your comments are very important to us and be assured that they will be shared among...More

Reviewed 28 February 2018

The Hotel staff are brilliant! No problems speaking in English, very helpful with all requests. Front desk staff very welcoming. The rooms (King Bed) are very comfortable, bathrooms quite surprising and refreshing. Fitness center limited but very good for a cardio, weight workout and finish...More

Thank _silverback2469
Response from KempinskiUlaanbaatar, General Manager at Kempinski Hotel Khan PalaceResponded 1 March 2018

Dear silverback2469, Thank you so much for your wonderful feedback following your recent stay with us. We always aim to provide an upscale and personable guest experience that thrives of personable interaction. Your kind comments regarding our team has been well received and it will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$130 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$130 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (180)
Room & Suite (86)
Dining (26)
Business Centre & Event Rooms (2)
Questions & Answers
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22 December 2017|
AnswerShow all 5 answers
Response from Leon S | Reviewed this property |
I pre-arranged the hotel to collect me from the airport.
0
Votes
FLgirl2014
8 June 2016|
AnswerShow all 5 answers
Response from Leona F | Reviewed this property |
Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
0
Votes
mikexerez
31 August 2015|
AnswerShow all 4 answers
Response from platinumhorse | Reviewed this property |
During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
1
Vote
Room Tips
"Rooms with blue carpet are big and loved the road aspect to hear the real UB!"
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"great views, get a higher floor"
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"Any room seems great, but one ending in 04 is very good. I was in 404."
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"Peace Avenue and the cross street are very busy so if you can face the back or the parking lot, it might be a..."
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