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Don Chan Palace

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158 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Reviewed 3 March 2016 via mobile

The hotel was alright if overpriced but it was the gift shop annoyed me. They were selling ivory products and when I asked why they said "don't worry it's from Africa". Other than that it was a very average hotel that relies on being famous. There are much better

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Helpful?
Thank Richard S
Otarosky, Manager at Don Chan Palace, responded to this review

Otarosky, Manager at Don Chan Palace, responded to this review, Jun 10, 2016 Thank you for taking the time to tell us about your stay. I do apologize that their staff in the gift shop did not know how to posture front of customer. I am sorry with this matter and hope to see you in the future Regards, Narongsak

Luang Prabang
Reviewed 2 March 2016 via mobile

great ! ABF and good service of this hotel in vientian they have free schuttle bus from hotel to the patou say and returns to hotel . front office friendly and very happy for our trip 3 days! We welcomed to returns this hotel next trip again. Thanks.

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Helpful?
Thank Sak S
Otarosky, Manager at Don Chan Palace, responded to this review

Thank you for taking the time to tell us about your stay. It is nice to read that you enjoyed yourself overall. We appreciate the feedback regarding our breakfast and shuttle bus service. This helps us improve our service for our guests. I hope you do consider us for a stay in the future and that you enjoy your holiday...

Wickford, United Kingdom
Reviewed 22 February 2016

My wife and I stayed for a week. The hotel was obviously built to a very high standard and the lobby is very impressive. The rooms are large and well appointed, but it is not hard to find little details, such a cracks in some tiles or poorly reapplied bath sealant the indicates the hotel is in need a redecoration...

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Thank Arthur_Sue
Reviewed 30 December 2015

The hotel was booked for a business trip… it was the tallest building in the vicinity.. have two types of rooms…river view and city view…both r good.. higher floors would be preferable.. we went during Christmas time and the hotel premises were beautifully decorated.. the best part is the hotel is walking distance from the Night market… it starts at...

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Thank Mausumi P
Auckland Region, New Zealand
Reviewed 18 December 2015

Nice hotel, very friendly staff, but it is a bit out of the way from the action. I didn't have a room with a balcony it. Imagine as the city develops along the river it will not be alone for long. Great buffet breakfast with very fresh produce. Food in the hotel restraint while not oozing with atmosphere, the food...

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Thank Xtina1953
Suva
Reviewed 26 November 2015

I was there on an official trip. the hotel is average- what could have been a great view of the Mekong is spotlit by a large piece of un-populated land right in front. Keep your curtains drawn during the day if you get a Mekong facing room as the air conditioning is average and the sun hits the windows directly...

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Thank advisorSuva
Chicago
Reviewed 17 November 2015

I stayed here one night and found the location to be a distance away from the city center. They do have a free shuttle bus to the Fountain Square but there are limited departures. Walking around the neighborhood, I did not find many places to eat. The lobby is huge and check in was fast. My room was a suite...

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Thank rrlewis4
United States
Reviewed 15 November 2015 via mobile

Unlike many other hotels in Asia this place truly deserves its 4 star rating. Big rooms, fully functioning amenities, staff speaks decent English, quite ok breakfast (especially if you choose freshly made soup). Nothing special, nothing to complain about. I'd return.

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Thank ab2030
Putrajaya, Malaysia
Reviewed 7 November 2015 via mobile

It is located just next to the Mekong River. Spacious compound but did not have the chance to explore the surrounding as I was on a hectic business trip. Breakfast and lunch offers decent selection. The Riverland Restaurant has a Malaysian chef thus it offers one or two Malaysian dishes at any time. Portion of food served by the Cantonese...

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Thank Tsogoolyr
Kuala Lumpur, Malaysia
Reviewed 15 October 2015

A 5-star hotel with MICE facilities. Recommended by the organiser, we check-in on 28 September 2015. Front Desk Staff very efficient and accommodative in our check-in. Room 1118 has superb day & night view of the Mekong River. Room is comfortably set up with all amenities plus fast speed wireless connection. Coffee House has extensive spread local & western spread...

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1Thank WorldGlutton

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Don Chan Palace

Address: Unit 6 Piawat Village, Sisattanak District, Vientiane, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: €70 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Don Chan Palace 4*
Number of rooms: 240
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Also Known As:
Don Chan Palace Hotel Vientiane
Don Chan Palace Vientiane
Hotel Style:
#9 Spa Hotel in Vientiane
#12 Luxury Hotel in Vientiane
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Questions & Answers

Here's what travellers have asked, with answers from Don Chan Palace staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for River view room”
 of 5 bubbles RKIND, 31 Dec 2016 | Read review
“Select the river view”
 of 5 bubbles SurachaiL, 12 Oct 2016 | Read review
“Only the rooms facing the river have balconies”
 of 5 bubbles Arthur_Sue, 22 Feb 2016 | Read review
“Higher floors have better view”
 of 5 bubbles mausumip, 29 Dec 2015 | Read review
“Get a room with a balcony”
 of 5 bubbles Xtina1953, 18 Dec 2015 | Read review
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