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Mercure Vientiane

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Mercure Vientiane
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461 Reviews from our TripAdvisor Community

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Showing 338: English reviews
London, United Kingdom
Reviewed 27 October 2013

The hotel is tired, our room smelled and the bar staff ( 3 of them eventually) were incapable of finding the ingredients for an advertised cocktail and when I gave up on that could not find a wine glass for the substitute glass of wine. The biggest plus is it's proximity to the airport.

Thank Anna S
Newcastle upon Tyne
Reviewed 24 October 2013 via mobile

My 3rd visit to this hotel , but my first since it changed from Novotel . The rooms though basic are kept very clean , the staff are helpful and go the extra mile to make your stay special. The pool area is nice and well kept the gym is small and could do with some new equipment . The...

Thank tommyM52
Gold Coast
Reviewed 19 October 2013

While a little out of the centre of Vientiane - we found this hotel to be perfect for New Years Eve! When we booked it was suggested we pay for a "New Years Eve Buffet Dinner"! We were not expecting much - but were very pleasantly surprised! It was a very lavish & entertaining night! Staff very friendly & helpful!...

Thank AnnieJuly
Hong Kong
Reviewed 7 October 2013

Review collected in partnership with Accorhotels.com
Thank Marco G
Russell, New Zealand
Reviewed 4 October 2013

We stayed here by default, sent here by Lao Airlines after they cancelled our flight from Pakse to Siem Reap and offered to send us to Vientiane instead! We had enjoyed Vientiane last year so agreed to our new destination and as it was only for 1 night agreed to the Mercure. We wish we hadn't. The head receptionist was...

1Thank trish1944
Ocean Grove, Australia
Reviewed 28 September 2013

We stayed here on a recent visit to Vientiane and were disappointed as we were given a room facing the main road. The street noise was unbearable and the noise from the local disco went on till the early hours of the morning. The room and furniture was old and looked very tired. Obviously they knew of the noise problem...

Thank Betty N
Sperlonga, Italy
Reviewed 19 September 2013

We stayed here for our short holiday and we are so grateful that our travel agent suggested it, not to mention got a great deal for us on our room! - We had very high expectations. The room, the service, the hotel, and the attention to detail... This hotel has thought of it all! Definitely worth the stay if you...

Thank tatoavo
Reviewed 18 September 2013 via mobile

Good nicely furnished room with all the necessary amenities you would expect of a 4 star hotel. Decent breakfast spread in a nice cozy cafe. Small but clean swimming pool and gym although the gym counter guy need to be a more friendly. Lobby is small and simple and the single lift to the rooms is still as rickety as...

Thank RKTH
Greater Sydney, Australia
Reviewed 11 September 2013

I usually stay in Accor hotels and was pleased to find the fairly centrally located Mercure to 'fit the bill'. Located an easy walk or very short tuk tuk ride from the centre of town. More traditional style rooms, well presented and well maintained. No views from the room and on a main road, the rooms were fairly much sound...

Thank TravellerQF
Bangkok, Thailand
Reviewed 31 August 2013

"Sa-bai-dee" is comfortable in Thai words. we stayed here 2 nights for our photos trip in Vientien. A hotel is a bit far away from morning market but It is a short walk to Mekhong river which the night market and restaurants are located along the river. Good breakfast,Very good staff, helpful and friendly. Nice hotel but a room need...

Thank Zugus

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Dining (15)
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Hotel & Grounds (2)
Dining (5)
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Room/Suite (6)
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  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Mercure Vientiane is a 4 star hotel located close to both the centre of Vientiane and the airport. As the ideal location for business trips and holidays, the hotel offers a range of conference and leisure facilities. Featuring 172 rooms, the hotel also boasts an executive floor. Relax with a drink while listening to music in one of our three bars, or enjoy a meal in our restaurant. We also offer a fitness centre, outdoor pool, sauna and tennis court. Parking is available for your convenience. ... more   less 

Additional Information about Mercure Vientiane

Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: €50 - €74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Vientiane 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel
Hotel Style:
#9 Luxury Hotel in Vientiane
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Questions & Answers

Questions? Get answers from Mercure Vientiane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one at the rear overlooking the pool”
340StephenL, 21 Apr 2017 | Read review
“Higher floor would recommended.”
Lanta, 7 Apr 2017 | Read review
“I've stayed in rooms all over the hotel, they were all the same. Sometimes the guests are just noisy.”
761appleb, 14 Dec 2016 | Read review
“avoid rooms over the street.”
813fredericd, 25 Nov 2016 | Read review
“If you are a light sleeper avoid the rooms facing the main road”
BlancaParis, 11 May 2016 | Read review
5 of 5