We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Vientiane

Save
Traveller (158)
Room & Suite (55)
Storyboard
You may also like
See all
Nearby Hotels
Overview
  • Excellent9%
  • Very good34%
  • Average38%
  • Poor14%
  • Terrible5%
Travellers talk about
“mekong river”(24 reviews)
“road noise”(4 reviews)
“tuk tuk”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Mercure Vientiane
Special Offer: UP TO 30% - EARLY BOOKING
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (498)
Filter reviews
361 results
Traveller rating
34
123
125
56
23
Traveller type
Time of year
LanguageEnglish
More languages
34
123
125
56
23
Show reviews that mention
All reviewsmekong riverroad noisetuk tukgood sizeshort staynight marketgym
FilterEnglish
Updating list...
1 - 5 of 361 reviews
Reviewed 3 days ago via mobile

Well what a huge disappointment. Like many foreigners we were doing a visa run and decide to stay here as around the world Mercure has good reviews. Let start with the room we received an up grade to the business floor which we though was...More

Thank 2mumies
Hotel's Favourite
Reviewed 19 October 2017

Its a 5 star in my book. Great service and great way to end a long driving trip. The beds were comfortable and the staffs were accommodating. There were ample parking space and absolutely safe. The breakfast was super with a lot of choices.More

Thank Sreekant2014
Response from MercureVientianeLa0s, Public Relations & Marketing Officer at Mercure VientianeResponded 20 October 2017

Dear Sreekant2014, Thank you for your comments on your stay at Mercure Vientiane. We are glad that you enjoyed your stay with us and your satisfaction and positive experience is a positive recognition of our staff’s effort to provide a unique experience for all guests....More

Reviewed 18 April 2018 via mobile

This could be a solid 4-star place with a few improvements. They have a good location, great pool, friendly staff and nice atmosphere. But, they could use some new carpets and a little more cleaning in the rooms. Left before breakfast so I can’t judge...More

Thank 2006TravelBug
Response from MercureVientianeLa0s, PR & Marketing Officer at Mercure VientianeResponded 20 April 2018

Dear 2006TravelBug, Thank you for your feedback and staying with us during your visit to Laos, and your mentioned of our staff. I will share your feedback to our Management & Staff. Our wifi is based on our internet provider, our IT staff is available...More

Reviewed 24 March 2018

I have stayed at the Vientiane Mercure several times. It is an old style hotel, with quite large, clean rooms with pleasant outlooks. I've always had a comfortable bed. A spacious lobby, wood paneling on the walls and sweeping central staircase give it a colonial...More

Thank Gary Q
Response from MercureVientianeLa0s, Public Relations Officer at Mercure VientianeResponded 26 March 2018

Dear Gary Q, Thank you for your feedback & staying with us during your visit to Vientiane, Laos. I am very happy to received your compliments of our staff & hotel. I will share your feedback to our staff and I sure they are very...More

Reviewed 11 March 2018

we arrived at the hotel and the guy at reception just said passport. there was no instruction as to where our room was, had to follow our bags. no indication of where the restaurant was. no welcome drink which we received at every hotel we...More

Thank Philip A
Response from MercureVientianeLa0s, PR Officer at Mercure VientianeResponded 13 March 2018

Dear Mr Philip A, Thank you very much for your constructive feedback. We at Mercure Vientiane takes all guests feedback seriously and will take all effort to ensure we act on such issues immediately. To assist us to further our investigation and checks, it would...More

View more reviews
Most Booked Properties in Vientiane
See allSee all
About
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Concierge
Conference Facilities
Shuttle Bus Service
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$59 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$59 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Vientiane
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (158)
Room & Suite (55)
Dining (27)
Pool & Beach (23)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from Mercure Vientiane staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Ask for rooms towards the back of the hotel to get away from the main street."
Read review
"Best 2nd floor in case of the lift!"
Read review
"One wing is on main road other side will be quieter"
Read review
"next time I would ask a room facing the main street"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing