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Xaysomboun Boutique Hotel

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Traveller (146)
Room & Suite (48)
Dining (17)
Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“top floor”(40 reviews)
“amazing hotel”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (234)
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187 results
Traveller rating
109
46
14
13
5
Traveller type
Time of year
LanguageEnglish
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109
46
14
13
5
Show reviews that mention
All reviewstop floorwould stay here againamazing hotelswimming pool and gymmorning marketreading the negative reviewsamazing rooftopcomfortable spotawesome place to staybreakfast buffet was excellentwelcome respitenoisy hotelroom was nice and cleanhighly recommended this hotelfree weightsblack stuparooftop restaurant
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1 - 5 of 187 reviews
Reviewed 5 days ago

I chose the location for its proximity to the main sights(though the most important one -the Lao National museum has now moved well out of the centre) and to the restaurants and large night market. The room itself was very pleasant with a good shower...More

Thank George G
Reviewed 10 June 2018

The rooms are big enough and clean. The pool is a stand out, great for relaxing after a long day of touristing. Good breakfast and plenty to choose from. A comprehensive Gym. Staff very friendly and helpful. Good location, an easy walk to the river.More

Thank peterjane2011
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 3 weeks ago

Dear Valued Guest, Special thanks indeed for your review and thank you for choosing our hotel for your stay in Vientiane. It was truly a pleasure to serve you. We are happy to hear that you enjoyed your stay with us. We hope you will...More

Reviewed 7 June 2018 via mobile

Very kind staff with amazing breakfast. The front desk representative was very helpful in showing us attractions and places to go on a map when we first checked in. There was always a great variety to choose from during breakfast. Fantastic location, not too far...More

Thank TeafankneePillow
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 3 weeks ago

Dear Valued Guest, Thank you for your review and thanks for your stay with us. The management had shared to all staff members about your review and we are happy that you enjoyed your stay with us. On behalf of the management, let me take...More

Reviewed 5 June 2018 via mobile

The location is great for easy walking to the riverfront and surrounding neighborhood. The pool was a welcome respite after walking in the heat. The staff were accommodating and the breakfast decent. There are a lot of eating and drinking choices nearby. We enjoyed our...More

Thank SJWander
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 6 June 2018

Dear Valued Guests, Thanks for your review and thank you for your stay with us. We are happy that you enjoyed your stay with us. We warm welcome you back to our hotel in your next visit to Vientiane and we would love to see...More

Reviewed 23 May 2018

first trip in Vientiane city where i can find great place to stay during my trip. located in middle of city and near by to restaurant, bank and other place. Safe area that we can walk at night time... staff is very good service.More

Thank Sontary
Response from Info X, The Management at Xaysomboun Boutique HotelResponded 26 May 2018

Dear Valued Guests, Thanks for your review and thanks for your stay with us. It was really a pleasure to serve you. We would like to take an opportunity to introduce about our new hotel which is link hotel of Xaysomboun Boutique Hotel and it...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Details
Price range
US$38 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Vientiane
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$38 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Vientiane
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (146)
Room & Suite (48)
Dining (17)
Pool & Beach (6)
Questions & Answers
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Xaysomboun
Dear Jane Xu Greeting From Xaysomboun Boutique Hotel! Thank you for your feedback. regarding to your reservation of 3 nights through online agent as Superior Double Bed, as well as Airport pick up service from QV306 at 13:45 hours .we have learnt that you checked in at 14:43 hours at the lobby smoothly without any problem, but once our receptionist asked for airport pick up confirmation you said: you did not book, even you sent us the full flight detail last 22nd of August and refused to pay for it. hotel has to absorb this fee to taxi driver and offered free upgrade to Deluxe room 408 which never had problem with air conditioning as well as safety box as you mentioned, construction was finished at 5pm everyday . then you went up to the room until you took all luggage and checked out with receptionist without telling us about the problem about air con or safety box at all. more importantly on the next day that you checked out there was a person looking for you. we do have our staffs including receptionist and engineering for 24 hours to give you assistance. in case you have a problem at least you should tell Hotel what the problem was? so that we could solve the problem or even upgrade to our VIP room and then you would like to check out earlier without any extra charge? before making a reservation through online and our website. all necessary information were clearly mentioned about room detail and hotel's cancellation policy. once you came to our Hotel and refused to stay we still keep that room for you until the date that you check out. Our Hotel is situated in the city center stands next to the road, but again your room 408 couldn't be effected due to it was on the back of Hotel's building. Would you mind to give us your contact number or address M'am? Look forward to hearing from you soon. Regards, Hotel Management
19 September 2017|
AnswerShow all 4 answers
Response from Denise687 | Reviewed this property |
Not me.
0
Votes
Room Tips
"recommend the Junior suite"
Read review
"Do not accept room 219"
Read review
"Get a higher floor room"
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"High floor. Pool view"
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