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Xaysomboun Boutique Hotel

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Traveller (128)
Room & Suite (48)
Dining (17)
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Overview
  • Excellent57%
  • Very good25%
  • Average12%
  • Poor5%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (221)
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180 results
Traveller rating
106
43
14
13
4
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106
43
14
13
4
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All reviewstop floorwould stay here againswimming pool and gymamazing hotelmorning marketreading the negative reviewsfamous landmarkshighly recommend this hotel to anyoneamazing rooftopcomfortable spotawesome place to staybreakfast buffet was excellentroom was nice and cleannoisy hotelfree weightsblack stuparooftop restaurant
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1 - 5 of 180 reviews
Reviewed 4 days ago

Stayed here a week while working in Vientiane. The hotel is conveniently located just outside the main downtown area but within walking distance of bars and restaurants. The rooms are very comfortable. Wifi works great, and the buffet breakfast has a range of choices including...More

Thank Tony L
Reviewed 6 days ago via mobile

Ok I wasn’t impressed at 1st. Little things not so good. But hey - it’s a 3 star hotel at AUD$50 per night. I wouldn’t pay more than that, for that price though it was great ;) has a ok pool, staff friendly, breakfast was...More

Thank aussiejashank
Reviewed 1 week ago via mobile

This was not how I imagined but pleasantly surprised. Fifteen minute stroll to the Mekong markets at night. Good staff, good A/C, good breakfast; good pool, good room all for a reasonable price. A few nice restaurants around corner at stupa.

Thank aussideb
Reviewed 2 weeks ago

This is a smaller hotel within walking distance of most things in Vientiane. Close to the mall. Staff are excellent all really happy to help. The breakfast was really good buffet style with all you would require for breakfast. Rooms are clean with a really...More

Thank CLC146
Reviewed 2 weeks ago via mobile

Stayed here for a week in late March. Wasn't bad (for the price) but it wasn't great either! The service was quite good and staff were quite helpful - they provided directions, printed some stuff for me and were polite and smiling. Breakfast was very...More

Thank PascalT2010
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Pool
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$43 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Vientiane
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$43 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Vientiane
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (128)
Room & Suite (48)
Dining (17)
Pool & Beach (6)
Questions & Answers
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Xaysomboun
Dear Jane Xu Greeting From Xaysomboun Boutique Hotel! Thank you for your feedback. regarding to your reservation of 3 nights through online agent as Superior Double Bed, as well as Airport pick up service from QV306 at 13:45 hours .we have learnt that you checked in at 14:43 hours at the lobby smoothly without any problem, but once our receptionist asked for airport pick up confirmation you said: you did not book, even you sent us the full flight detail last 22nd of August and refused to pay for it. hotel has to absorb this fee to taxi driver and offered free upgrade to Deluxe room 408 which never had problem with air conditioning as well as safety box as you mentioned, construction was finished at 5pm everyday . then you went up to the room until you took all luggage and checked out with receptionist without telling us about the problem about air con or safety box at all. more importantly on the next day that you checked out there was a person looking for you. we do have our staffs including receptionist and engineering for 24 hours to give you assistance. in case you have a problem at least you should tell Hotel what the problem was? so that we could solve the problem or even upgrade to our VIP room and then you would like to check out earlier without any extra charge? before making a reservation through online and our website. all necessary information were clearly mentioned about room detail and hotel's cancellation policy. once you came to our Hotel and refused to stay we still keep that room for you until the date that you check out. Our Hotel is situated in the city center stands next to the road, but again your room 408 couldn't be effected due to it was on the back of Hotel's building. Would you mind to give us your contact number or address M'am? Look forward to hearing from you soon. Regards, Hotel Management
19 September 2017|
AnswerShow all 4 answers
Response from Denise687 | Reviewed this property |
Not me.
0
Votes
Room Tips
"recommend the Junior suite"
Read review
"Do not accept room 219"
Read review
"Get a higher floor room"
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"High floor. Pool view"
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