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ibis Astana

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Traveller (92)
Room & Suite (40)
Dining (10)
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Overview
  • Excellent39%
  • Very good42%
  • Average12%
  • Poor6%
  • Terrible1%
Travellers talk about
“short stay”(3 reviews)
“easy access”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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16
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All reviewsbus stop in frontshort stayeasy accessshopping mallrooms are cleancitybusinessairport
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1 - 5 of 51 reviews
Reviewed 2 weeks ago

A dog in the room just above mine kept making loud noise non-stop. I could hear the dog very well. I reported this noise to the reception -- they already knew about the dog. Apparently the hotel allows dogs, so a dog was okay to...More

Review collected in partnership with Accorhotels.com
Thank hugo947
Response from YevgeniyShr, General Manager at ibis AstanaResponded 1 week ago

Thank you for taking the time to tell us about your experience at the ibis Astana. As a pet friendly hotel we accommodated a guest with a dog. The only decision in solving this situation was to make a room move. And reception prepared a...More

Reviewed 2 weeks ago

I really liked this Ibis and thought the staff were absolutely wonderful. I'm just a lowly Le Club Accor Silver member, but this does offer me a late check-out, subject to availability, and the reception staff were brilliant and accommodated my needs perfectly. Breakfast was...More

Thank milomilomilomilo
Response from YevgeniyShr, General Manager at ibis AstanaResponded 1 week ago

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Let us thank you also...More

Reviewed 2 weeks ago

We spent 3 nights here and were very happy with our stay. The room was comfortable and had all the amenities you might need such as hairdryer, safe, good wifi. Breakfasts were very good too although at times queues would form around the coffee machines...More

Thank sand100
Response from YevgeniyShr, General Manager at ibis AstanaResponded 1 week ago

Thank you for your review. We are glad to know that you enjoyed your stay at ibis Astana. Such warm words that our staff made your stay lovely encourage for better work. I will definitely share your review with them. Hope to welcome you again...More

Reviewed 13 March 2018 via mobile

The hotel is conveniently located near major attractions of the city. Astana mall is within walking distance, there is a few restaurant around. The rooms are bigger than the standard ibis room. There is construction going opposite the hotel so there some noise most of...More

Thank Tan A
Response from YevgeniyShr, General Manager at ibis AstanaResponded 28 March 2018

Thank you for a positive review, it is more pleasant to receive such reviews from our loyal guests who are aware with our brand. We are glad to know that the hotel met your expectations. And will be pleased to welcome you again.

Reviewed 14 December 2017

Considering the price I really do not know what more you could want from a short stay in Astana - very helpful check in staff - at 02:00 for check in and 04:00 for checking out. An excellent buffet breakfast, really comfortable beds and high...More

1  Thank Itsmorning
Response from Tomas L, General Manager at ibis AstanaResponded 25 December 2017

We very much appreciate your comments regarding your stay at the ibis Astana. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$35 - US$54 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Astana
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$35 - US$54 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Astana
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (92)
Room & Suite (40)
Dining (10)
Business Centre & Event Rooms (2)
Questions & Answers
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mastikatniss
21 September 2017|
Answer
Response from hacrobaat | Reviewed this property |
The hotel invoices per day. Since we landed in Astana at 5 am in the morning I've asked if it was possible to pay an early arrival fee in stead of a full night. They declined.
1
Vote
Mikeg186225
8 February 2016|
Answer
Response from 100NU | Reviewed this property |
I am not sure if hotel can do it. But it is pretty easy to get a taxi at the airport. Inside, the airport, there is a taxi service which is pretty reasonable. You can pay in USD too. Language is a huge problem in Astana.
0
Votes
Room Tips
"Rooms on the high floors have fantastic views"
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"Back side of the hotel, no noise issues plus a nice view of the spectacular mosque. I think the street side..."
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"Room with view to Bajterek Tower"
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"Close to Astana Mall and not a long way into the city centre"
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