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Hilton Garden Inn Astana

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Traveller (105)
Room & Suite (49)
Dining (21)
Overview
Hotel website
Kabanbai Batyr Avenue 15, Astana 010010 Kazakhstan See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Garden Inn Astana
Special Offer: Advance Purchase Offer
Hotel deals
Reviews (449)
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232 results
Traveller rating
100
99
18
9
6
Traveller type
Time of year
LanguageEnglish
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100
99
18
9
6
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All reviews opera house business hotel khan shatyr laundry room business visit nice bathroom late check modern hotel front office iron and ironing board recommend this hotel free wifi shopping mall rooms are spacious within walking distance reception desk location is great
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1 - 5 of 232 reviews
Reviewed 5 days ago via mobile

I have been there almost a week but only two times my room has been cleaned. During weekend, hotel is almost dead. It's not possible to find a manager type person or duty manager. Staff don't speak in English. Otherwise location and rates are okay.More

Thank arnoldstellar
Response from Serpil_Guney, Генеральный директор at Hilton Garden Inn AstanaResponded 2 days ago

Dear Mr arnoldstellar, We sincerely regret to hear that you weren't fully satisfied with your stay at Hilton Garden Inn Astana! However, if there is anything that bothers our guests or makes them feel uncomfortable, the reception desk is glad to assist 24/7. Moreover, there...More

Hotel's Favourite
Reviewed 18 August 2018

This is my second visit to Astana and my first hotel stay. I came to celebrate my wedding which is a stressful time until its finished. All of the staff and individuals we interacted with went above and beyond to make sure our stay was...More

1  Thank Andrew L
Response from Serpil_Guney, Генеральный директор at Hilton Garden Inn AstanaResponded 25 August 2018

Dear Andrew L, greetings from Hilton Garden Inn Astana! Please accept our sincere congratulations on occasion of your wedding and let me express my gratitude for choosing our property to celebrate such a wonderful event! It is so important for our team when our guests...More

Reviewed 4 weeks ago via mobile

I found this hotel to be very comfortable. Friendly staff at reception. The rooms were quite spacious and beds comfortable. The breakfast was plentiful and the restaurant for dinner was quite good Excellent location to explore the main sites of Astana. The Bayterek Tower, the...More

Thank Murray A
Response from Serpil_Guney, Генеральный директор at Hilton Garden Inn AstanaResponded 3 weeks ago

Dear Murray A, Thank you very much for taking the time to share your experience with us! We are pleased to hear that you found your stay comfortable. Spacious rooms, good cooking, helpful staff and perfect location are what makes our guests come back again...More

Reviewed 10 August 2018 via mobile

We stayed in the Hilton garden inn Astana and had a relaxing and comfortable stay. The reception staff were very welcoming and spoke English. Our room on the 8th floor was clean and spacious, and we had a nice view of the city. We liked...More

Thank Anna L
Response from Serpil_Guney, Генеральный директор at Hilton Garden Inn AstanaResponded 18 August 2018

Dear Anna L, Let me express my gratitude for such a positive feedback and score you gave to our property! Here, in Hilton Garden Inn Astana we always strive to create pleasant family atmosphere, where you will immediately feel at home. Therefore, we are extremely...More

Reviewed 3 August 2018 via mobile

We have 12 hours layover in Astana during our journey from Dubai to Russia. It was short but comfortable stay in Hilton Garden Inn. It’s a clean and cozy place in the perfect location. Close enough to the airport, yet 5 minutes away from the...More

Thank gene1989
Response from Serpil_Guney, Генеральный директор at Hilton Garden Inn AstanaResponded 5 August 2018

Dear gene1989, It is always heartwarming to hear that a stay with us was enjoyable! First of all, we would like to thank you very much for the highest score you gave us and your warm and positive review about Hilton Garden Inn Astana! Here,...More

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About
Description
All of the spacious and inviting guest rooms at this Astana hotel feature modern amenities and thoughtful touches to make you feel right at home. Work in comfort at the ergonomic desk with complimentary WiFi More and print documents directly to the business center with PrinterOn. After a busy day, relax on the plush bed and watch a movie on the HDTV. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair Access
Pool
Beachfront
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
248
Price range
US$76 - US$176 (Based on Average Rates for a Standard Room)
Location
Kazakhstan > Akmola Province > Astana
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
248
Price range
US$76 - US$176 (Based on Average Rates for a Standard Room)
Location
Kazakhstan > Akmola Province > Astana
Photos
Traveller (105)
Room & Suite (49)
Dining (21)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Paul S
30 September 2016|
Answer
Response from Elena L | Reviewed this property |
Internet was included in the room's price.
0
Votes
Room Tips
"probably the quietest rooms are located at the back."
Thung673
17 Dec 2017
Read review
"Room with a view on Astana Opera Hall"
aaS1651FF
6 Jul 2017
Read review
"Choose rooms at the back of the hotel at the end of the corridor. These are most quiet."
FernIze
27 Jun 2017
Read review
"Away from elevators."
TeacherfromSpain
20 May 2017
Read review
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