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Rixos President Astana Hotel

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Traveller (251)
Room & Suite (103)
Dining (43)
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Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“irish bar”(16 reviews)
“turkish bath”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Rixos President Astana Hotel
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Reviews (375)
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All reviewsirish barturkish bathspa and swimming poolface clothsfull rangeguest rooms areanywhere in the worldexcellent hotelexcellent breakfasthigh pricesbusiness tripenjoyed my stayroom servicebusiness hotelexcellent staykhan shatyrhotel staff
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41 - 45 of 230 reviews
Reviewed 5 January 2017

Stayed in different hotels in Astana. Rixos is one of the best. Pro: good swimming pool; great massage (balinese); good breakfast choice; good wi-fi. It seems that spa and swimming pool also used by outside locals with kids.More

2  Thank astro5888
Response from Tansel_Tercan, General Manager at Rixos President Astana HotelResponded 18 January 2017

Dear Guest (astro5888), Thank you for choosing Rixos Hotel for your recent stay in Astana and for taking a moment to share your experience. I am pleased to hear that you enjoyed the breakfast, spa facilities, and the wi-fi service. I will be certain to...More

Reviewed 29 December 2016 via mobile

Having a comfortable room is one thing, And having polite staff is another. These two factors combined are what this hotel is (Plus the parrots)! The President of Kazakhstan really knows how to train his staff. I stayed at the Peninsula in Bangkok before and...More

Thank Aiyaphol K
Response from Tansel_Tercan, General Manager at Rixos President Astana HotelResponded 30 December 2016

Dear Aiyaphol K, Thank you for your kind words and thoughtful review. We're honored to have welcomed you to Rixos President Astana Hotel, and delighted to hear you enjoyed your stay and your dining experiences here. I must thank you for taking the time to...More

Reviewed 14 December 2016

I spend 2 nights at this hotel and found it to be ok for the price being charged, the rooms are clean and the design is interesting yet at the same time the staff really need to learn how to operate and provide service, it...More

Thank brucegurfein
Response from Tansel_Tercan, General Manager at Rixos President Astana HotelResponded 21 December 2016

Dear Guest (brucegurfein), Thank you for taking the time to write a review. I am glad that you enjoyed our rooms and found the design interesting. However we regret that the checkout process took longer than expected. We appreciate your comment and will share these...More

Reviewed 17 November 2016 via mobile

Central and food service, ideally located for business trip. Helpful staff, good spa and swimming pool , nice Irish pub. Rooms are a bit old but overall it is a very good value for money and seems to be the preferred hotel for anyone visiting...More

Thank Mariya G
Response from Tansel_Tercan, Генеральный директор at Rixos President Astana HotelResponded 23 November 2016

Dear Mariya G, Thank you so much for your kind feedback which is genuinely appreciated as we use this to review what improvements we can make to our product and service. I'm happy to know you had a great stay that you enjoyed most of...More

Reviewed 16 November 2016 via mobile

Typical business hotel... with the exception of parrots in a lobby lounge. :) Excellent breakfast, good size rooms, complimentary spa and swimming pool. Very helpful reception staff and location walking distance to Baiterek Tower, Khan Shatyr and the Presidential Palace.More

Thank Anita_w
Response from Tansel_Tercan, Генеральный директор at Rixos President Astana HotelResponded 23 November 2016

Dear Anita_w, Thank you for sharing your kind review of your recent stay at Rixos President Hotel Astana! I am so glad to hear about your great stay, from the convenience to location of the hotel to the detail about hotel facilities. We do pride...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$89 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#3 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$89 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Astana
#1 Business Hotel in Astana
#3 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (251)
Room & Suite (103)
Dining (43)
Pool & Beach (21)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"The eastern side of the building, floor any."
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"air conditioning did not cool as needed ..."
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"Try and get a corner room on the higher floors"
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"Rooms facing the front have a better view."
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