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Astana Marriott Hotel

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Traveller (103)
Room & Suite (48)
Dining (8)
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Overview
  • Excellent58%
  • Very good29%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Special Offer: Save up to 30%
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (236)
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136 results
Traveller rating
72
43
13
5
3
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LanguageEnglish
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72
43
13
5
3
Show reviews that mention
All reviewsthe executive loungevista restaurantaroma restauranttop floorkhan shatyrgreat businessbig shopping malllocation is idealbusiness tripstayed here for nightsonly negative pointopen hoursgreat location within walking distancelounge accessnatural lightfitness centerrooms are spacious
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1 - 5 of 136 reviews
Reviewed 2 weeks ago

Just returned last week from a three night stay at the Marriott Astana and the stay has been fantastic. The staff is very polite, speak excellent english at the front desk and F&B departments (only security guards might not speak english) and are absolutely hospitable....More

Thank TJX1
Reviewed 15 February 2018

Astana is a very young city - therefore this is a very new hotel. A clear 5 star hotel, nearly up the standards of the JW Marriott brand. I recently had a 3 night stay while in Astana for business. All was fine, including a...More

Thank Brian P
Response from Mahuas-Philippe, General Manager at Astana Marriott HotelResponded 16 February 2018

Dear Brian, It was with great distress that I heard of your experience while staying with us and I can only apologize for the disturbance caused. Following your comment, I have since addressed this matter with the concerned team for implementing corrective measures by reviewing...More

Reviewed 22 January 2018

Hotel has good location in the city center. Rooms are convinient and clean. Lobby bar and Vista bar offer good selection of beverages. SPA with steam room and swimming pool. Lobby area is small. Marriot is popular among international sport teams and celebrities coming to...More

Thank Bauyrzhan T
Response from Mahuas-Philippe, General Manager at Astana Marriott HotelResponded 5 February 2018

Dear Bauyrzhan, Warm greetings from the Astana Marriott ! Thank you for taking the time to share your comments with us here on TripAdvisor. I am delighted to hear that you have enjoyed your stay with us and it will be our pleasure to welcome...More

Reviewed 7 January 2018 via mobile

This is a brand new hotel, built three years ago and owned/operated by Saad Hotels. Booked a stay here for a friends wedding in the first week of 2018. Hotel was pretty much empty. Got a great prepaid rate. One of my friends wanted to...More

Thank hmkanji
Response from Mahuas-Philippe, General Manager at Astana Marriott HotelResponded 5 February 2018

Dear Guest, Thank you for taking the time to write of your Marriott experience whilst visiting Astana. I am pleased to read that you enjoyed your time with us in general. Please know your feedback is greatly appreciated and I am delighted to read that...More

Reviewed 21 December 2017

I often transit through Astana and stay one night, 6 to 8 times a year. I have had great difficulty in finding a hotel that has a good combination of friendly English speaking staff, clean and tidy well maintained rooms, a robust WiFi connection plus...More

Thank Petebu
Response from Mahuas-Philippe, General Manager at Astana Marriott HotelResponded 26 December 2017

Dear Petebu, Thank you for taking the time to post such a nice review on our hotel. We do our utmost of exceeding our guests’ expectations and I am very pleased you have noticed our efforts. Our mission will continue and we all looking forward...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$114 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$114 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (103)
Room & Suite (48)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
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Adelagun
26 July 2016|
AnswerShow all 2 answers
Response from Glenn C | Reviewed this property |
Hi to you It's a very friendly city and the people go out of there way to help foreigners . I would say on a scale of 1/10 for females it's an 8/10 for safety ,streets are well lite and most times police are on the streets... More
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Room Tips
"rooms on the north and east sides offer excellent view on the city"
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"corner rooms provide the best view"
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"City view rooms have best views, and are cooler too."
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"rooms even on low floors have good views."
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