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Kazzhol Hotel

157 reviews
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Traveller (65)
Room & Suite (31)
Dining (7)
Overview
  • Excellent39%
  • Very good47%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“nice hotel”(7 reviews)
“small group”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Indoor pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (157)Write a Review
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All reviewsnice hotellunches and dinnerssmall groupegg stationgood sizespoke excellent englishquiet locationtaxis are cheapfried eggshotel is locatedstandard roomcentral asiarooms are largewithin walking distanceairportspacity
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1 - 5 of 63 reviews
Reviewed 18 December 2017

stayed couple nights at this hotel in November. Room and bathroom were clean, friendly personnel, fair restaurant and food. the worst thing is the temperature in the room, even the opened windows did not help.More

Thank Guka S
Response from Алия Т, Front office manager at Kazzhol HotelResponded 5 weeks ago

Dear Guka! Thank you for your review and for choosing our hotel! Our team is so proud to know that you liked our rooms, personnel and food! however, I am sorry to hear that you were not satisfied with the temperature in the room. We...More

Reviewed 11 October 2017 via mobile

Good location in Astana within walking distance of Bayterek Complex and government buildings. Rooms a good size and bathrooms well appointed. Pool and spa facilities available. Restaurant available for breakfast and dinner.More

Thank Suebright
Response from Алия Т, Front office manager at Kazzhol HotelResponded 13 October 2017

Dear our Guest! Thank you for your review and for choosing our hotel. We are very pleased to hear that you liked our hotel! Your responses helps us to change for the better. We hope to see you again soon in our hotel! In case...More

Reviewed 11 October 2017

Our small group stayed two nights at this tourist class hotel in late September when air temperatures outside were about 10c. Even with a window open we never got the temperature in our bedroom below 26c. In the restaurant (for want of a better word)...More

Thank Pausanias
Response from Алия Т, Front office manager at Kazzhol HotelResponded 13 October 2017

Dear our Guest! Thank you for your review! I am sorry to hear that you were not satisfied with our provided quality of service. We have already begun work on improving the quality of service, as well as find out the issue of regulating the...More

Reviewed 4 October 2017

After a long trip of 36 hours, this hotel was a lovely oasis. The room was extremely clean, although a bit dark. The bed was a bit squishy, but compared to the majority of beds in Central Asia, a GREAT change from the usual, LITERALLY...More

Thank Bakbouk
Response from Алия Т, Front office manager at Kazzhol HotelResponded 5 October 2017

Dear our Guest! Thank you for your review and for choosing our hotel. We are very pleased to hear that you liked our hotel! However, I'm sorry to hear that you were not satisfied with some points during your stay! Your responses helps us to...More

Reviewed 15 September 2017

A very Cosmopolitan Like hotel. Location is off a side street so you must know where you are going. Limited amount of English speaking staff but did ok with requests.. Arrived very late at night and needed a refrigerator for medicines. Maintenance worked very hard...More

Thank RockwallTraveler
Response from Алия Т, Front office manager at Kazzhol HotelResponded 20 September 2017

Dear our Guest! Thank you for your review and for choosing our hotel. We are very pleased to hear that you liked the views from the room! However, I'm sorry to hear that you were not satisfied with some points during your stay! Your responses...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$70 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Astana
#4 Luxury Hotel in Astana
#5 Best Value Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$70 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Astana
#4 Luxury Hotel in Astana
#5 Best Value Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (65)
Room & Suite (31)
Dining (7)
Pool & Beach (4)
Hotel & Grounds (52)
Bathroom (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"High Floor South Side"
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"Any room is ok off the street so hotel is quiet"
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"Higher floor"
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"quiet floors, accessibility, stylish, minimized, clean rooms."
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