We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jumbaktas Hotel

Share
Traveller (56)
Room & Suite (29)
Traveller (56)
Room & Suite (29)
Dining (3)
Overview
Karasakal Erimbet St. 65, Astana 010000 Kazakhstan See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
Reviews (115)
Filter reviews
39 results
Traveller rating
5
26
2
4
2
Traveller type
Time of year
LanguageEnglish
More languages
5
26
2
4
2
Show reviews that mention
All reviews business room big shopping excellent location swimming pool rooms are clean khan shatyr nice hotel brand nuts closet reception spa city pros cons tower expo
FilterEnglish
Updating list...
1 - 5 of 39 reviews
Reviewed 7 August 2018

Primarily chosen due to picture of pool on booking website - at no point was there additional fees quoted. On the first day we attempted to access the POOL and GYM facilities and we were told of the EXTRA COST, $40 for two per day...More

1  Thank deenoonan
Reviewed 11 June 2018

I stayed at the Jumbaktas for two nights in early June 2018. The staff were all friendly and the receptionists all spoke some English. The room was a good size and very clean. But best was its location - within easy walking distance of the...More

Review collected in partnership with this hotel
Thank Alan C
Response from Yuliya K, Менеджер по связям с общественностью at Jumbaktas HotelResponded 29 June 2018

Dear AlanTraveller2013, Thank you for your valuable feedback. I am very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or...More

Reviewed 11 June 2018

Good hotel and helpful staff, but pictures on booking.com implied use of the pool would be free and not at extra cost. This was a shame. Otherwise it was mostly fine although the breakfast hall was a bit weird and orange juice was not replaced...More

Review collected in partnership with this hotel
Thank tbarro204301
Response from Yuliya K, Менеджер по связям с общественностью at Jumbaktas HotelResponded 28 June 2018

Dear guest, Thank you very much for your kind review of your stay. We are glad, that you enjoyed the visit. We also regret that we could not satisfy your expectations. Yes, you are right. SPA services are included to the cost of staying in...More

Reviewed 16 May 2018

Everything was very good, hotel staff is very helpful and nice. I would come back again. one advice: Since the room is not so cheap, it would have been nice if the wellness was also included in the price. We received a 50% discount, but...More

Review collected in partnership with this hotel
Thank mbulat533368
Response from Yuliya K, Менеджер по связям с общественностью at Jumbaktas HotelResponded 29 May 2018

Dear mbulat533368, Thank you so much for taking your time to share your feedback about your recent stay at Jumbaktas Hotel. We are happy to know that you had an enjoyable stay with us and you are would like to come back again. Unfortunately gym...More

Reviewed 23 January 2018

The hotel is good for business visitors. The rooms are clean and the staff is very friendly and helpful. The rooms (at least where I have been to) are very spacious and offer nice city view. The main attraction is the ability (if you book...More

Thank Andrey G
Response from Yuliya K, Директор по продажам at Jumbaktas HotelResponded 25 January 2018

Dear Andrey G, thanks a lot for your kind feedback and for highlighting some of the avantages of staying in our hotel. We`re really sorry, that we were not able to meet some of your expectations. We invest a lot of time and efforts in...More

View more reviews
About
Description
We are glad to offer you for guests accommodation Zhumbaktas hotel - the only business hotel in Astana executed in magnificent national style. The hotel is located on the left bank of Astana, in a quiet area, More close to institutions such as the "House of Ministries", "KazMunayGaz", "Government House" and "Ak Orda". Exhibition Center "Korme" (10 min. walking) and the SEC "Khan Shatyr" (10 min. walking) are also located close to the hotel. Jumbaktas offers 60 rooms with beautiful panoramic view of the modern capital of Kazakhstan. A wide choice of accommodation options from Standard rooms to Presidential apartments allow each guest to make the right choice according to personal preferences. Most rooms have a Studio category (from 24 sq.m), which gives a feeling of space and abundance of air. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Sauna
Shuttle Bus Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
60
Price range
US$73 - US$115 (Based on Average Rates for a Standard Room)
Location
Kazakhstan > Akmola Province > Astana
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
60
Price range
US$73 - US$115 (Based on Average Rates for a Standard Room)
Location
Kazakhstan > Akmola Province > Astana
Photos
Traveller (56)
Room & Suite (29)
Dining (3)
Pool & Beach (1)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 67 nearby hotels
Hilton Garden Inn Astana
452 reviews
.28 km away
Rixos President Astana Hotel
415 reviews
.45 km away
Diplomat Hotel and Business Center
165 reviews
1.01 km away
Boutique Hotel BonMary
3 reviews
1.04 km away
Nearby RestaurantsSee all 1,007 nearby restaurants
Pane & Vino
217 reviews
.32 km away
Satti
199 reviews
.66 km away
The Shoreditch Burger & Wok
236 reviews
.54 km away
Ocean Basket Lazurnyi
89 reviews
.63 km away
Nearby AttractionsSee all 177 nearby attractions
The State Theatre of Opera and Ballet Astana Opera
121 reviews
.84 km away
City Park
186 reviews
.71 km away
The Baiterek Tower
1,103 reviews
.91 km away
Nur-Astana Mosque
110 reviews
1.06 km away
Questions & Answers
Get quick answers from Jumbaktas Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"take the highest floor available for best view"
andreyg_13
23 Jan 2018
Read review
"Ask for high level room facing the opera house or Khan Shatyr dome."
scotdoc2015
29 May 2017
Read review
"Higher is better :)"
455maximg
27 Jun 2016
Read review
"works in progress on the right side of the building, beware if you intend to sleep late"
hjeang
22 Feb 2013
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing