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Comfort Hotel Astana

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Comfort Hotel Astana
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60 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Reviewed 13 October 2016 via mobile

Rooms have all necessary things. Atmosphere is comfortable. Pleasant smell throughout the hotel. Staff is friendly. Good price quality ratio. Minus- no elevator to the second floor. Huge disadvantage for people with a handicap. Location is ok. There is a supermarket right across the street. Would recommend for short stays during business trips.

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Helpful?
Thank Andrey B
Reviewed 11 August 2016

Excellent Room, very spacious with full amenities provided. Very cordial staff. Enjoyed every bit of stay at Comfort Hotel. Will strongly recommend everyone visiting Astana to stay at Comfort Hotel. Good Food. We stayed for 6 nights. All staff were very helpful, most of the staff can speak in English.

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Helpful?
Thank Satya C
ComfortHotelAstana, Генеральный директор at Comfort Hotel Astana, responded to this review

Dear Guest, First of all let us show our respect that You stayed in our hotel. We would like to thank You for Your comment because it helps us improve our service and make guests' satisfaction higher. We hope that we will have a chance to welcome You in Comfort Hotel Astana again. With best regards and good wishes, Murat...

tbilisi
Reviewed 11 December 2015 via mobile

We stayed at the comfort hotel for a week. The hotel seems to have undergone some major renovations recently and our room was comfortable, clean and quiet. Staff were very friendly and most of them spoke a bit of English too. The only downer was the breakfast. Although there are plenty of options available, not everything appeared fresh and as...

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Thank berlinskis
ComfortHotelAstana, Генеральный директор at Comfort Hotel Astana, responded to this review

Dear Mr Todd W! Thank you for your recent stay at Comfort Hotel Astana and special thanks for your post on Trip Advisor. We appreciate your feedback and your time for review. I must say that your words have encouraged us all to perform even better. We hope to have the opportunity to welcome you back again soon at Comfort...

Jerusalem, Israel
Reviewed 7 November 2015

As its name, the Comfort Hotel is, well, comfortable. The room was clean and reasonable, though the bathroom is pretty small. The lobby area is pleasant and the breakfast is very good, though standard. There were some Internet problems when I was there, which made life somewhat difficult, but the staff tried to be as helpful as possible. The hotel...

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Helpful?
Thank Todd W
ComfortHotelAstana, Генеральный директор at Comfort Hotel Astana, responded to this review

Dear Mr Todd W! Thank you for your recent stay at Comfort Hotel Astana and special thanks for your post on Trip Advisor. We appreciate your feedback and your time for review. I must say that your words have encouraged us all to perform even better. We would like to inform you that we had the problems with provider at...

Aylesbury, United Kingdom
Reviewed 1 September 2014

the room i stayed in initially was awful however after the room change everything was perfect. Very clean and courteous. The bar is pricey but step outside and you have a mini supermarket which caters for your need. If you walk out of the hotel and turn left, there is a little place called Ankara I highly reccomend you try...

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1Thank AmerAbbas
ComfortHotelAstana, Генеральный директор at Comfort Hotel Astana, responded to this review

Dear Mr AmerAbbas, Thank you for your comments! We appreciate your feedback and your time for review. Your kind words have encouraged us all to perform even better. We hope to have the opportunity to welcome you back again! Best regards, Murat Kala General Manager.

Greenfield, Indiana
Reviewed 31 August 2014

I enjoyed my stay at the Comfort Hotel. Although it appears most guests were in Astana on business, I was traveling on my own through Kazakhstan when I arrived here. I was braced for Astana's higher hotel costs; Comfort Hotel's rates were very good vs comparable hotels close by. For my money, I got a completely modernized room with all...

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2Thank Lee_Tarricone
ComfortHotelAstana, Генеральный директор at Comfort Hotel Astana, responded to this review

Dear Mr. Lee Tarricone, We are glad to hear that you are satisfied with our services. It is always a pleasure to receive such comments by our valued guests. We hope to have the opportunity to welcome you back again soon at Comfort Hotel Astana. Sincerely yours, Murat Kala General Manager

Almaty, Kazakhstan
Reviewed 18 March 2014

A nice small hotel with supportive staff on the left bank of the city. Nothing luxurious, everything is simple, but equipped by all necessary means (rooms, meals, wi-fi, etc.). Furniture was not modern. But we were there before major repairs, and hope now it's updated completely:-) We also ordered coffee-breaks (out of the hotel), the quality of food is good,...

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1Thank Marina1406
Moscow, Russia
Reviewed 15 August 2013

Pro: it's rather small and personal, although they are building an extension. Rooms and lobby are Ok - unpretentious but you get all the bare necessities and it all works. The staff is excellent though - very helpful, attentive and polite. Cons: some furniture is rather tired, wi-fi signal wavers and occasionally drops off completly. Breakfast could use some variety...

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2Thank Misha E
Bath, UK
Reviewed 15 June 2013

Not a bad location and the room was OK. Staff ranged from very helpful to indifferent but it was the breakfast buffet that stood out as probably the worst I've ever seen- by the third morning I was dreading it.

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Thank Cathy C
ComfortHotelAstana, Генеральный директор at Comfort Hotel Astana, responded to this review

Dear Mrs. Cathy C., First of all let us show our respect that You stayed in our hotel. We would like to thank You for Your comment because it helps us improve our service and make guests' satisfaction higher. We are deeply upset that our breakfsat was not good for You. We offer to our guests breakfast in an open...

Reviewed 11 December 2012

This is my third stay this year on my way through Astana. I really enjoy staying here as they make me feel very welcome and meet me at the airport ( I request this at the time of booking) with an English speaking person. The staff are lovely , always cheerful and very willing to do anything to make my...

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Thank EACAus

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Our name Comfort Hotel may indicate something about us, and ten years we have been confirm this indication of comfortable feeling you have with us. Therefore, please note some facts before checking in and urge your reservations due to the limited number of rooms. We are the first hotel in Astana that received an International Certificate of Quality ISO 9001:2000. Our comfortable Hotel provides a very clean, hospitable and safe environment with an affordable price in Astana where the availability of hotel accommodation is very limited with regard to both price and quality. The upper and upper middle segment corporate and individual business people from foreign countries, government agencies, participators of International Exhibitions, airline personnel and embassy employees constitute the clientele. Our Management and entire staff are looking forward to welcoming you here and wish to assure you that everything will be done to make your stay at Comfort Hotel, Astana, pleasant and comfortable in any way. Assuring you that your patronage will be very much appreciated. ... more   less 

Additional Information about Comfort Hotel Astana

Address: Kosmonavtov St.. 60 | Chubary Micro District, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: €51 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Comfort Hotel Astana 4*
Number of rooms: 105
Reservation Options:
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Hotel Style:
#12 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Hotel Astana staff and other travellers.
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Questions? Get answers from Comfort Hotel Astana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Room Number 118, spacious room at the corner.”
 of 5 bubbles , 11 Aug 2016 | Read review
“try and stay clear of room 101”
 of 5 bubbles AmerAbbas, 1 Sep 2014 | Read review
“Front - far end from RBS buiding works”
 of 5 bubbles GOM99, 30 Jun 2012 | Read review
“At the front to avoid the sun coming in too early; the end away from the building site.”
 of 5 bubbles GOM99, 2 Mar 2012 | Read review
“Standart rooms are tiny ones, not bigger than 25 square meter. I changed my room to a bigger one, they call those room lux. Twice bigger than the standart ones with a reasonable price. January and august low season i was told, possible to get good discounts.”
 of 5 bubbles hassane_12, 5 Feb 2012 | Read review
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