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The St. Regis Astana

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Traveller (30)
Room & Suite (54)
Dining (27)
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Overview
  • Excellent94%
  • Very good0%
  • Average6%
  • Poor0%
  • Terrible0%
Travellers talk about
“butler service”(3 reviews)
“lamb”(2 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (32)
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All reviewsbutler servicelambthis wonderful hotelspecial thanksbrunchorestespakazakhstanguests
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1 - 5 of 26 reviews
Reviewed 3 days ago via mobile

Opened at 09.2017 and hotel still has problems- hot water was a problem, electricity out for a couple of hrs, service is ok, gym is big but missing lots of equipment, slow WiFi, aircon didn’t work well.. Room wasn’t cheap but very beautiful with stunning...More

Thank Alonlif
Response from StRegisAstana, General Manager at The St. Regis AstanaResponded yesterday

Dear Alonlif, Thank you for taking time to review The St. Regis Astana. I’m both glad to hear there were positive attributes about your visit and sorry to learn that your expectations were not met, please do accept my apologies for the inconveniences you have...More

Reviewed 6 days ago

Beautiful hotel, elegant and friendly, large rooms with very high ceilings and big windows, nice views of the river or the city, beds are super comfy, the largest bathrooms I have ever seen, big shower + separate bathtub with TV (!!), separate seating area. Service...More

Thank MimiLovesIslands
Reviewed 1 week ago via mobile

I wrote a review after what was my first stay in this wonderful hotel last year and couldn’t see myself choosing another hotel in Astana for my recent trip. The staff were as always extremely friendly and goes the extra mile to ensure my stay...More

Thank kevincB2849KO
Response from StRegisAstana, General Manager at The St. Regis AstanaResponded 6 days ago

Dear kevincB2849KO, Thank you very much for your review, it was a pleasure welcoming you back to The St. Regis Astana. Your satisfaction is our foremost goal and I am very happy to read that we have accomplished to impress you, one more time. We...More

Reviewed 1 week ago

I met my sister here over a weekend. A better venue could never have been. we loved the exquisite tastes and the detailed care. The cozy luxurious furnishings, the mix of simple colour and light to create a deliciously luxuriant effect. Staff was amazing. Everyone...More

Thank Phillipa S S
Response from StRegisAstana, General Manager at The St. Regis AstanaResponded 6 days ago

Dear Phillipa S S, Thank you for your wonderful review of The St. Regis Astana. We really appreciate you sharing your comments and high recommendations with the Tripadvisor community. I am glad to hear that you enjoyed our design, rooms, pool and the service. I...More

Reviewed 3 weeks ago via mobile

Unfortunately, I dropped into the lobby bar and the draft beer options where not available! Maintenance Problems with the gas lines......no other draft beer available in the hotel! It’s a sad day! But they have excellent service and it’s a top notch hotel and venue...More

Thank Darryl C
Response from StRegisAstana, General Manager at The St. Regis AstanaResponded 3 weeks ago

Dear Darryl C, Thank you very much for taking the time to review your recent visit to The St. Regis Bar. It is with true regret to learn of the details which occurred during your recent visit. We pride ourselves at The St. Regis Astana...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Free Parking
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Pool
Sauna
Details
Price range
US$200 - US$472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Astana
#6 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette, Smoking rooms available
Details
Price range
US$200 - US$472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Astana
#6 Luxury Hotel in Astana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette, Smoking rooms available
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Traveller (30)
Room & Suite (54)
Dining (27)
Pool & Beach (2)
Business Centre & Event Rooms (16)
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Room Tips
"the Morrocan hammam experience is not to be missed!"
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"Rooms with river views are great."
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