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Grand Park Esil

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140 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Ankara
Reviewed 3 weeks ago

It has been a long time, but i still remember the kindness of the hotel members and the perfect stay experience that i experienced during my one week visit in that very cold December. I also feel a bit guilty that i took a magnet bottle opener from the mini refrigerator. But when i still look that small opener, i...

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Helpful?
Thank cenkeryigit
Gulnara_Spielau, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil Hotel and sharing your experience with us. We excited to know that you had nice impressions and wonderful feelings about warmness of our hotel and team which you still remember! And thank you for giving us a good idea for making special souvenirs for our guests for...

Agen, France
Reviewed 14 February 2017 via mobile

Situated in the old town with absolute cleanliness and impeccable service throughout. Food was excellent and location was within walking distance of most business centres. The room was warm and had everything you need. Absolute value for money.

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Helpful?
Thank Rod S
Gulnara_Spielau, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your warm words about our Hotel and services. Hospitality and guests` satisfaction with the impeccable service is our mission. Your high evaluation of our facilities, food, location and team, which works hard for creation of a comfortable stay for each of our guests. is giving us a greater motivation to do our job...

London, England, United Kingdom
Reviewed 13 February 2017

When I stayed the hotel had a promotional offer which included dinner. Buffet style, but with a wonderful selection of cold and hot starters, baked goods and three mains to choose from, carnivors and vegetarians are catered for.

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Helpful?
Thank BenJamIno0303
Gulnara_Spielau, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for your stay at Grand Park Esil hotel and sharing your experience with other travelers at Tripadvisor. We are glad that you liked our promotional offer which included open buffet dinner to the room rate. Your positive feedback makes a great motivation for us to provide even a better services to our guests and...

Paris, France
Reviewed 30 January 2017

The hotel has a remarkable location in the old center. It looks ceremonial and is popular among the business travellers. The rooms are modern and have good bathrooms with bathtubes. Has a gym and pool, which are quite small.

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Helpful?
Thank Irene P
Gulnara_Spielau, Director of Sales at Grand Park Esil, responded to this review

Dear Irene, Thank you very much for staying at Grand Park Esil Hotel and sharing your experience with other travelers at Tripadvisor. Thank you for highlighting our remarkable location at the historical center of Astana, ceremonial view of the Hotel and our popularity among the business travelers. We are glad you liked our modern rooms and good bathrooms with bathtubs...

Minsk, Belarus
Reviewed 24 January 2017

I arrived quite early at the hotel following a night flight. The reception speaks decent English, was very efficient so I got my key and went to bed in 15 minutes. My room was very clean at the same time a bit small, compared to the one I had stayed at in December, however, it seemed newly refurbished. Words of...

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Helpful?
Thank Burdenkov
Gulnara_Spielau, Director of Sales at Grand Park Esil, responded to this review

Dear Mr. Burdenkov, Thank you very much for choosing Grand Park Esil Hotel for your stay in Astana. We appreciate very much your positive evaluation of our services and facilities. We have communicated your warm words of gratitude to our House Keeping team for doing a good job to make our hotel`s rooms and facilities very tidy and clean, also...

London, United Kingdom
Reviewed 25 October 2016

OLD HOTEL, NICELY REDECORATED. VERY SMALL ROOMS. VERY BASIC AMENITIES. Poor dinner buffet, very limited choices. Breakfast not much different. Wifi works well, clean rooms, very limited bathroom amenities.

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Helpful?
Thank LondonWolfeee
Zagreb, Croatia
Reviewed 18 October 2016

Staff is very helpful and speaks good english, breakfast is average, rooms are a bit small but clean and seem newly refurbished. In total, good enough for a few nights of business trip, wifi works great all over.

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Helpful?
Thank Sinisa T
GrandParkEsilManager, Director of Sales at Grand Park Esil, responded to this review

Dear Guest, Thank you very much for choosing Grand Park Esil Hotel for your stay in Astana. Our staff is glad being helpful to you and motivated now for providing to our guests even a greater service. We appreciate very much that you are recommending Grand Park Esil to other business travelers, highlighting the cleanliness of rooms, new refurbishment of...

Hong Kong, China
Reviewed 24 September 2016

I arrived late at this hotel after a train journey and so was ready for a good sleep. The hotel was efficient and I was sleeping the night away within 10 minutes. The room was small and so was the bed - perfectly good for one person, but it would be a fight for the covers if you were two....

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Helpful?
Thank Chris D
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, We appreciate you taking the time to share your experience with other travelers regarding your recent stay with us. Thank you very much for your positive comments and we are glad to know that you liked our breakfast at restaurant "Esil" and comfortable stay. On behalf of our entire staff here at the Grand Park Esil Hotel we...

Hong Kong, China
Reviewed 22 September 2016

I spent 9 nights at this hotel in early September, as part of a small group of people visiting schools. Astana is a big city with large distances, so the location of the hotel is almost irrelevant. There are some things within walking distance (Congress Hall, the River and the park on the other side), but most destinations will require...

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Helpful?
Thank LVarro
GrandParkEsilManager, General Manager at Grand Park Esil, responded to this review

Dear Guest, It is important for us to have our guests satisfied and delighted during their stay at Grand Park Esil Hotel. We are very happy to hear that our team is helpful. I will be sure and share you appreciative comments to the team. We thank you very much mentioning our cozy and renovated bathroom. We are also happy...

Moscow-city
Reviewed 9 August 2016

I went to Astana for business affaires, I stayed there several night. My friend advised me this place. The staff is (of course) Russian speaking, they were so friendly, they helped me to call taxi several times and they booked for me ticket to the theater. It was pretty cold in Astana in November. There are places to eat not...

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Helpful?
Thank Anna A
GrandParkEsilManager, Генеральный директор at Grand Park Esil, responded to this review

Dear Anna! Thank you for choosing Grand Park Esil Hotel as your accommodation choice in Astana and for taking your precious time in providing us with your constructive feedback. We are very happy to hear that our team is helpful and that you like breakfast. I will be sure and share you appreciative comments to the team. Thank you once...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Grand Park Esil is a four star Hotel in Astana. The Hotel has 126 room with air-conditioning system, separate water reservoir, diesel generator and boiler for uninterrupted cold and hot water and electrical power supply. It is located at the Central Square of the capital of Kazakhstan, nearby the governmental offices, museums, banks, shopping malls, and river promenade and park area. ... more   less 

Additional Information about Grand Park Esil

Address: Beybitshilik 8, Astana 010000, Kazakhstan
Region: Kazakhstan > Akmola Province > Astana
Price Range: €59 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Esil 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Grand Park Esil Hotel Astana
Hotel Style:
#4 Spa Hotel in Astana
#5 Best Value Hotel in Astana
#5 Business Hotel in Astana
#7 Luxury Hotel in Astana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Esil staff and other travellers.
2 questions
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Melbourne, Victoria, Australia

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Questions? Get answers from Grand Park Esil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mine was small but perfectly OK for one night”
 of 5 bubbles ChrisD714, 24 Sep 2016 | Read review
“ask one facing the quiet side street”
 of 5 bubbles LVarro, 22 Sep 2016 | Read review
“As for a room off the street.”
 of 5 bubbles AnonPalestine, 14 May 2016 | Read review
“Ask for WI-fi. It was a bit difficult to set up. Check time is OK on your device.”
 of 5 bubbles Psyche21, 5 Nov 2015 | Read review
“Our room at front had views over square.”
 of 5 bubbles lizry, 25 Oct 2015 | Read review
5 of 5