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Hotel Cambodiana

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Hotel Cambodiana
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368 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Perth, Australia
Reviewed 6 days ago NEW

We booked a "non smoking" room and were allocated a "smoking" room, without being advised of this at check-in. After calling for the Duty Manager, we we transferred to a (allegedly) "non smoking" room, however, the room was not labelled as such. We put up with the odour it as we were only there for two nights.... and we won't...

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Helpful?
Thank johnfrombaldivis
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear johnfrombaldivis, Thank you for taking the time to write a review of our property. We are all disappointed that you did not enjoy your time with us and please rest assured that we will always do everything within our power to resolve any issues that are brought to our attention. Checking on your booking, our reservation did not immediately...

Reviewed 1 week ago

would like to say also i been in camodiana hotel for Exercise and gym and sweeming pool its so nice too ,,, and sometimes i go disco another side so there many Singing can enjoy our drink and dancing also so happy ...

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Helpful?
Thank Aitbah Y
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear Aitbah Y, I wish to thank you for taking your time to provide your feedback on our services of our fitness and entertainment facilities. Your comments will be shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Phnom Penh, Cambodia
Reviewed 2 weeks ago

Besides the fantastic location and splendid live band, the rooms are worn out and the staffs are not as efficient as they used to be. Nevertheless, they do serve very good pastries and the lobby lounge is pretty relaxing too. Without a major uplift, this property is going to lose out to many up and coming trendy boutique hotels.

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Helpful?
Thank Concierge3725
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear Concierge3725, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We are happy to learn that you enjoyed our Nightclub and Bakery. Thank you, Stefan W.

Brisbane, Australia
Reviewed 3 weeks ago via mobile

Large hotel with very friendly helpful staff. Great pool and gym area. Also a great pool bar area with lots of snacks. Breakfast was good, plenty on offer. Rooms are huge, however the hotel is in need of a refurbishment. Would stay here again.

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Helpful?
Thank Katiewil
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear Katiewil, Thank you very much for taking the time to review our services. We are happy to learn that you enjoyed our offerings and it is with great pleasure that I forward your comment to our employees. We are aware of the refurbishing needs and are working on plans for it. Please visit us again. With best regards, StefanW

singapore
Reviewed 19 December 2016 via mobile

I booked for five rooms for my important guests, my colleague and myself and it is probably one of the worst business decisions. The rooms are not cheap by local standards (in fact very expensive) so i expect at least clean and functionging rooms. However, the telephone and shower were both broken in my room, the tv was not working...

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Helpful?
Thank Julietzhu
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear Julietzhu, Thank you for taking the time to write a review of our property and we would like to clarify your comments in order; -Room request for all the guest was for king size bed, that made it more difficult to provide all in non-smoking areas. I have instructed our HK staff to carefully check on all the rooms...

Reviewed 4 December 2016

I stayed at the hotel on level 5 - on the Club Floor. The rooms had been renovated which was great. The rooms were clean although could do with some carpet replacement where they had pot planst previously. Breakfast buffet was great - best to hav eteh local breakfast of noodles with chicken and beef balls. There is no small...

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Helpful?
Thank CherylGray
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear Mrs. CherylGray, I wish to thank you for taking the time to write your review, which pleased us a great deal. As a Manager, this is exactly the sort of experience we wish on our esteemed guests such as yourself. Your comments will be shared with our team. I am sure that this feedback will serve as an encouragement...

Phnom Penh, Cambodia
Reviewed 26 November 2016

Went for a weekend break last month for 1 night 2 day break. Even though I live in Phnom Penh I fancied a break and managed to grab one their weekend specials. They promote on Twitter a lot so I would suggest that you also look on there. Special lunchtime offers and a great evening atmosphere too. Popular with well...

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Helpful?
Thank Martin E
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear Martin E, Thank you for taking the time to write a review of our property and we are very happy your enjoyed your stay with us and the services we provided. I hope that we will be able to welcome you back to Hotel Cambodiana in the near future. With best regards, StefanW

Gloucestershire, United Kingdom
Reviewed 19 November 2016

It is true that the hotel is looking a little worn, but it is clean, comfortable and well-appointed. The staff are excellent and very friendly, the Wi-Fi works well and there is a good breakfast. The hotel is a short walk from the Royal palace and main restaurant areas. All in all, I thoroughly enjoyed my stay and would be...

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Helpful?
1Thank Ken N
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear Ken N, Thank you for taking the time to write a review of our property, it is very much appreciated. We are happy to hear that you enjoyed your stay, our friendly staff, the f&b offerings and our WiFi access. We hope that we may welcome you back in the near future. With best regards, StefanW

Perth, Australia
Reviewed 14 November 2016

I stayed here for 10 days recently for work. First the positives: the staff are friendly, the options at the breakfast buffet are extensive, it is right on the river and an easy, quick walk into an area with lots of restaurants and bars, the gym is quite good for a hotel facility and the pool is nice. The major...

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Helpful?
1Thank PaulVictor_6008
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear PaulVictor_6008, Thank you for taking the time to write a review of our property. We are very happy that you enjoyed our breakfast spread and the attentiveness and friendliness of our staff. I have seen your photos and we will thoroughly check this room and fix the issues as you have mentioned. Please rest assured that we will always...

Singapore, Singapore
Reviewed 7 October 2016 via mobile

I revisited this hotel in September 2016. It still as old as the hotel that I always stayed in 6 years ago. The toilet in the room is old with stain, the bed is soft and you can't feel what you have sleep on. The only thing I enjoy stay in this hotel is I can run along the riverside...

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Helpful?
Thank toyokc
Stefan W, General Manager at Hotel Cambodiana, responded to this review

Dear toyokc, Thank you for taking your time to provide your feedback on our services and facilities and I am happy to learn that you enjoyed our location and services. With best regards, StefanW

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Situated on the banks of the famous Mekong River, the magnificent Hotel Cambodiana is located in the heart of Phnom Penh's central business and tourist districts, offering visitors convenient access to all that Phnom Penh has to offer. ROOMS & ACCOMMODATION 239 rooms -Superior, Deluxe, Mekong Club Floor, Junior Suites and Executive Suites. Accommodation for long stay-guests is also available. FOOD AND BEVERAGE Banqueting and Conferencing with 10 Meeting rooms; 2 Restaurants (L'Amboise and Mekong Restaurant); 3 Bars (Breeze Poolside Bar, Lobby Bar, QBA); 1 Bakery Shop (La Brioche Bakery); 24-hour Room Service; Outside Catering Services. Ample outdoor spaces (Mekong Deck, Chaktomuk Garden, Promenade) for private function SHOP AND OFFICE SPACE Total 41 units of office space and shop. HEALTH AND LEISURE Open to hotel guests and Physique Club members, our recreation and fitness facilities combine top of the range equipment with the best Mekong view in Phnom Penh. Gym facilities with steam and sauna, Swimming Pool, 2 Tennis Courts ... more   less 

Additional Information about Hotel Cambodiana

Address: 313 Sisowath Quay, Phnom Penh, Cambodia
Region: Cambodia > Phnom Penh
Price Range: €85 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cambodiana 3.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Cambodiana Hotel Phnom Penh
Cambodiana Phnom Penh
Hotel Style:
#29 Business Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cambodiana staff and other travellers.
2 questions
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Dearborn Heights, Michigan
8 months ago

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Questions? Get answers from Hotel Cambodiana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Club level - or at least a renoivated rioom so you gte teh new bathroom suite”
 of 5 bubbles CherylGray, 4 Dec 2016 | Read review
“River and pool views.”
 of 5 bubbles 343martine, 25 Nov 2016 | Read review
“If you stay here - get a room with a river view.”
  • Pretty unclean.
  • You be the judge what that stain is - I just never sat on or put anything on that chair.
  • A stain on the chair that looks suspiciously like it might have been made by sitting on it naked
  • Damaged counter - the furniture is pretty worn out.
 of 5 bubbles PaulVictor_6008, 14 Nov 2016 | Read review
“Mekong river view”
 of 5 bubbles simonmE5429XE, 21 Feb 2016 | Read review
“Don't bother there are now some great hotels in Phnom Penh at half the price”
 of 5 bubbles Tillyruth45, 19 Feb 2016 | Read review
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