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Jasmin Monument Hotel

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352 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Preston, United Kingdom
Reviewed 29 November 2013

We stayed for 3 nights, originally booked 2 but added another one on as we liked the hotel and Phnom Pemh in general. We got an upgrade so had a massive room! It had everything you expect and it was very clean. Breakfast was good, not the best we have had in Asia but far from the worst. The pool...

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Helpful?
1Thank lissruss
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi lissruss, Thank you so much for reviewing our property. It was a pleasure to host you guys and we wish you the best. The mosquito problem outside is something we have little control over. Besides burning coils there is little one can do :) tropical countries. As long as there arent any inside its all good right? Anyways, thanks...

Adelaide, Australia
Reviewed 27 November 2013 via mobile

We just checked out after staying 4 nights here on our honeymoon. The hotel is very clean, the rooms are comfortable and the air con works well. The best part about this hotel is the staff. They are by far the friendliest and most sincere staff we have met on our entire 5 week holiday. If you would like the...

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Helpful?
Thank Tyse444
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Dear Tyse444, Andrea has received your thank you note and is beaming as i type :) It was a pleasure to have hosted you and yes your bacon recommendation is noted. Please give us a chance to host you again if you are in PP. Have a wonderful upcoming year which you will enjoy as being a couple :). Jason...

Charlotte, North Carolina
Reviewed 26 November 2013

Stayed here for three nights on our visit to Phnom Penh - hotel has a great location, nice pool, internet works everywhere, decent breakfast and its a child safe supporter which is a great thing for Cambodia. Location is a block from HKK1 and about a 10min tuk-tuk from the riverfront - the staff was wonderful - great value for...

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Thank pleeb
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi Pleeb, Thanks for choosing to stay with us and for writing an awesome review about our place :) We hope you had a pleasant trip back home and we would love to have you stay with us should you choose to come to PP again. All the best. Jason, Sounly & Andrea

Palm Springs, California
Reviewed 26 November 2013

Ambiance from the start of my stay. Andrea the owner paid much attention to all of the details of my stay. Breakfast was made custom order. Excellent location, able to walk to all of the major sites and the river bank. I felt safe and secure ther. Staff was friendly and helpful. She books tours, excursions, and transportation. On my...

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Helpful?
Thank Richard E
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi Richard, Thanks so much for appreciating everything about our hotel and a special thanks from Andrea. We hope you will come and stay with us again. All the best from everyone here. Jason & Andrea

Innsbruck, Austria
Reviewed 24 November 2013 via mobile

What a nice juwel right in the heart of this nice town. We loved the attention to beautiful details. And don't miss the view from the roof top terrace where you can enjoy e.g. a wonderful breakfast. We highly recommend this place :-)

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Thank GHiii
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi GHiii, :D Thanks for recommending our place and for a crisp review. Thank you so much. We hope you had a pleasant onward journey. Have a great upcoming new year. Jason Sounly & Andrea

London, United Kingdom
Reviewed 19 November 2013

We stayed here for 2 nights in November. The room and other amenities were good, with comfy beds, a clean room and a great pool. The location is quiet, but not out of the thick of it. The hotel staff were extremely helpful in arranging trips/ transport and even let me leave my luggage with them for a day on...

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Thank Bronnerz
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi Bronnerz, Thanks for reviewing our place and for recommending it. we are glad you had a pleasant stay with us and we all wish you a pleasant and great upcoming new year. All the best from Monument Hotel. Cheers, Jason

Madrid, Spain
Reviewed 19 November 2013

We stayed 2 nights at this hotel, we were given an upgrading to a deluxe room although we had booked the standard, and the room was very spacious, very clean and the beds (as advertised) are excellent. We were on the 3rd (in reality a 4th floor) floor, and there is no elevator, but the receptionist took our suitcases up...

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Thank monicacobos
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Hi Monica, Thanks for recommending our hotel and for writing this review in the first place. Makes us happy to have encouraging customers like you. We hope your onward journey was as pleasant as your stay with us and we would love to have you stay with us again should you come to Phnom Penh again. All the best from...

Adelaide, Australia
Reviewed 19 November 2013

Stayed here in November for 4 nights. Decided on this hotel because of the positive reviews on tripadvisor. We were so disappointed! The pros: great wifi - fast and reliable. Rooms very quiet. Beds ok. Felt safe at all times. We even liked the stairs! The cons: overwhelmingly bad drain smell in bathroom. I understand this might not be fixable??...

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4Thank Manfrey
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this review

Dear Manfrey, Thanks for providing us feedback about your stay. You notice that each review has been personally responded to which means that we read and take into account every feedback that we receive. We are happy that you found the rooms, the beds and the internet good. Two things you pointed out were coffee and the drain smell. The...

Phnom Penh, Cambodia
Reviewed 15 November 2013

I stayed at monument for one night. The hotel is clean and the beds are comfortable. Its located within walking distance from the independence monument hence pretty centrally located. Took a couple of random pics of the hotel. Recommended!

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Thank CharleyChops
MonumentHotel, Public Relations Manager at Jasmin Monument Hotel, responded to this review

Hey CharleyChops, Thanks for an awesome rating. I see you live in PP so please come by and enjoy the pool. Thanks for putting up the pic too. Appreciated :). Have a wonderful day. Jason

Kasaragod
Reviewed 13 November 2013 via mobile

I had booked the rooms for15 members through net.When we were arranging the trip we were confused about date, flight n accommodation etc.So when I booked through net. I had booked for 2 days and then cancelled for 1 day but they had not put any cancellation charges on me. But my card was not showing any transactions till the...

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Thank mayaKasaragod
MonumentHotel, Public Relations Manager at Jasmin Monument Hotel, responded to this review

Dear Maya, Thanks for your kind words and for liking the hotel in general. We would like to offer a slight correction in the chain of events about that night. As you are aware that we have a guard at the front door, and we have a duty manager who sleeps by the reception area after midnight. The guest who...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
A boutique hotel in a restored building that housed post Khmer Rouge UN Peacekeeping force. Monument Hotel, with its boutique rooms, offers guests a secluded and tranquil refuge from the bustling city. Enjoy your stay in any one of our carefully designed rooms. Start your day with our signature complimentary breakfast, relax at our salt water pool and sleep on our custom made pocket spring mattresses just like at home. It's not us; our guests say we have the best beds in Asia. ... more   less 

Additional Information about Jasmin Monument Hotel

Address: 29 #22s Street | BKK1, Tonlebassac, Chamkarmon, Phnom Penh 12101, Cambodia (Formerly Monument Hotel)
Region: Cambodia > Phnom Penh
Price Range: €23 - €41 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jasmin Monument Hotel 3.5*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Phnom Penh
#18 Romantic Hotel in Phnom Penh
#21 Family Hotel in Phnom Penh
#21 Business Hotel in Phnom Penh
#27 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from Jasmin Monument Hotel staff and other travellers.
4 questions
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over a year ago
Dubai, United Arab Emirates
Dubai, United Arab Emirates

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Questions? Get answers from Jasmin Monument Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor with access to balcony”
LoriNick7, 7 Mar 2017 | Read review
“Stick to first floor”
BernardandCoring, 13 Feb 2017 | Read review
“Laundry shop next door that offers RUSH service.”
RaymondGonzales1978, 4 Dec 2016 | Read review
“Rooms on higher floors are better”
Agnes-Anselm, 2 Nov 2016 | Read review
“The balcony rooms are lovely but all are perfectly fine and there is a balcony on the restaurant floor and the pool area outside anyway.”
amundah, 24 Aug 2016 | Read review
5 of 5