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White Mansion

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1,751 Reviews from our TripAdvisor Community

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Showing 1,508: English reviews
Reviewed 30 November 2015

This was our first stop in south east asia and it was a good one. I believe the hotel is the old US embassy , the architecture of the building is really nice and the rooms were huge! We were greeted and checked in really fast, the room had all the amenities that we needed. The hotel is located on...

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Helpful?
Thank Francisco P
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, We appreciated your long and detailed review of your stay in our Historical building, White Mansion, former Residence of the American Embassy in Phnom Penh. Thank you very much for taking some of your precious time to write it. Of course, I wouldn't say I'm not honored by your kind words about me, but above all, your...

Aberdeen, Scotland
Reviewed 30 November 2015 via mobile

With chain hotels you generally know what you are going to get. When you stay at a boutique hotel like the White Mansion you realize the loyalty points are just not worth it - the service from high quality independently run hotels is just so much better. This hotel offers sublime luxury and service. Bedroom was amazing - we stayed...

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2Thank HamburgerMan
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, I would like to thank you for this great review about your recent stay at White Mansion. We are really happy that you took the time to comment your experience at both White Mansion and our famous French Cafe and Bakery Eric Kayser. The support of our guests is extremely rewarding for our team and we really...

Cambridge, Canada
Reviewed 28 November 2015

Very nice hotel. Friendly & helpful staff, very large,clean room, well appointed. Old style hotel, with wood throughout and high ceilings. Bakery in the front lobby area. Good breakfast and fast wifi. Recommended.

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1Thank hiking_reads
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Indeed, you are right: White Mansion is the Historical building of the Residence of the American Embassy. Thank you for sharing with us your wonderful experience with us in Phnom Penh. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests. I shared your nice words...

Brussels
Reviewed 25 November 2015

I staid in White Mansion for one night. Room was very spacious. Hotel is well located close to different activities. This hotel doesn't have a pool (or perhaps it is very well hidden). Breakfast is served at a bakery. You can order only from card, but food was tasty and service was quick and polite.

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Helpful?
Thank Elgars O
GM-WM, General Manager at White Mansion, responded to this review

Dear Guest, So really, we have no pool or it is well hidden??? A 25 meter pool??? The all property is 35 meter x 35... We can see here the limit of freedom of speech. For some people, it is clearly not reasonable. Not even talking about the fact that you are judging 5 star hotel at 300$ a night...

Reviewed 25 November 2015

We stayed here for 2 nights during a tour of Cambodia. The hotel is in a really good central location, in a quiet tree-lined street. Our room was very spacious, clean and pleasant - a nice place to come back to after the heat of the day. The staff and management were very professional and attentive - very happy to...

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2Thank M B
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Thank you for sharing this raving review of your stay with us - we're absolutely thrilled by it! Feedback from our guests is always useful to us as we continue in our endeavour to provide a level of service and personalised experience that is second to none. It is so heartening to learn that you had enjoyed...

London, United Kingdom
Reviewed 23 November 2015

The hotel is beautiful and the rooms very good quality with beautiful bathrooms. The sweeping staircase is lovely and the staff very friendly. An added bonus is the French cafe connected to the hotel which has amazing breads and cakes - a definite stop for lunch. My only constructive feedback is the service In the cafe and front of house...

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Helpful?
Thank Rachel T
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Reading your kind and fair review of your stay at White Mansion in Phnom Penh, I thought: wow, how lucky we are to have such wonderful guests! Believe me, the all team appreciate a lot the time you take to write your feelings about our historical Residence of the American Embassy and our famous French Cafe and...

Reviewed 22 November 2015 via mobile

Just returned from three week honeymoon in Vietnam and Cambodia where we stayed in some amazing hotels. But the White Mansion was our favourite, stylish decor, great food and warm friendly attentive staff that made us feel like Royalty.

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4Thank Steve B
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, How can we thank you for such a wonderful review with a 5? Your kind words mean so much, especially to the staff who work so hard to provide the best service possible. Again, thank you for your kind review of White Mansion. We hope to welcome you back very soon. Let us know how we can...

Perth, Australia
Reviewed 21 November 2015

We spent a very comfortable two nights at the white mansion, the rooms were very spacious. The pool area was great to chill around after a hectic day of checking the sites. The staff lovely and very helpful, considering my limited Khmer. The reception were happy to organise Tuk Tuks for our tours to killing fields and S21 both which...

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Thank kensington61
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, Many thanks for taking the opportunity to share your review of your recent stay at the White Mansion, historical residence of the American Embassy in Phnom Penh. I am pleased to note that you found my team to be exceptionally warm and informative and that you enjoyed our location. As you said, your lovely breakfast is now...

London, United Kingdom
Reviewed 20 November 2015

Lovely boutique hotel ideally placed and near the Royal palace. The rooms are modern, large, clean and very comfortable. The only down side was that it doesn't have a restaurant or bar. Breakfast is served in an adjoining bakery/cafe. There are numerous places to eat and drink along the waterfront which is easily reached via tuk tuk. That said, because...

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Thank 1954Barry
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, No restaurant but en excellent cafe which serves a selection of Asian and western dishes and starters, homemade with passion and quality. Open daily from 6am to 11pm, non stop. It seems that this was not clearly explained to you. Sorry about that. Indeed, you are right: White Mansion is the Historical building of the Residence of...

London, United Kingdom
Reviewed 17 November 2015 via mobile

We booked at the last moment and then extended by a night so we stayed in 3 different rooms ! Our first and cheapest, room 414 was up in the eaves and had a sloping ceiling in the bathroom but was otherwise spacious. However the sound insulation was poor so we could hear the couple talking next door The second...

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Thank Nicholas G
GM-WM, General Manager at White Mansion, responded to this review

Dear Valued Guest, You are right, book as soon as possible as White Mansion is a very small family hotel and unfortunately always fully booked. I would like to thank you for this great review about your recent stay at White Mansion. We are really happy that you took the time to comment your experience at both White Mansion and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 

Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12207, Cambodia
Region: Cambodia > Phnom Penh
Price Range: €77 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Phnom Penh
#1 Family Hotel in Phnom Penh
#3 Luxury Hotel in Phnom Penh
#3 Business Hotel in Phnom Penh
#5 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from White Mansion staff and other travellers.
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Questions? Get answers from White Mansion staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not the fourth floor”
 of 5 bubbles SeaininBrennan, 8 Dec 2016 | Read review
“Top floor rooms with balcony”
 of 5 bubbles JerryH123, 4 Dec 2016 | Read review
“Top floor room we stayed in had an outdoor verandah. The view of the city and the space it added was great”
 of 5 bubbles kday75, 21 Nov 2016 | Read review
“There are only 4 levels to the hotel but amazingly couldn't hear street traffic.”
 of 5 bubbles 771debd, 14 Nov 2016 | Read review
“Book directly with the hotel for free breakfast at the same price according to the staff.”
 of 5 bubbles ChaoPeng, 14 Nov 2016 | Read review
5 of 5
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