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Ohana Phnom Penh Palace Hotel

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448 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Queensland
Reviewed 1 November 2015

Our rooms were a huge disappointment!! Our travel organiser had us booked in a "balcony room overlooking the river with fresh fruit in our room daily". Didn't happen!! We faced a grotty street with a huge smelly market down the road. We arrived to a safe that didn't work (dead battery) & was so small an IPad would not even...

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Helpful?
Thank lesm914
Greater Melbourne, Australia
Reviewed 31 October 2015

Very noisy due to current alterations,jack hammers start at 7am and penertrat most of the building. No roof top restrunt as advertised, poor room cleaning and hit and miss breakfast. Staff very friendley.

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Thank vetran2015
Reviewed 30 October 2015 via mobile

Nice hotel with very friendly staff. Spacious clean rooms (vip), really hot showers and good quality wifi and airco. The hotel is located close to the waterfront and in walking distance of the night market, royal palace and national museum. Numerous restaurants in the proximity.

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Thank Christiaan R
Bendigo
Reviewed 29 October 2015 via mobile

The Ohana is located just off the main river road near a number of other hotels. It is very near some of the main attractions, restaurants and shops. The staff were friendly, the room was large and clean and the pool was most welcome after a hot and sweaty day of sight seeing. (A word of warming do not wear...

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Thank Sharlene M
Melbourne, Australia
Reviewed 27 October 2015 via mobile

Musty, dark and very tired rooms! We looked into an alleyway / building next door, so no natural light. Bathroom from the 1980s. Inviting pool but super cold and no staff to offer drinks etc. Breakfast buffet so so - but staff lack training and enthusiasm.

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Thank Kel3782
Melbourne, Australia
Reviewed 26 October 2015 via mobile

When I stayed for four nights in early October there were renovations happening from 8am until 6pm. The hotel itself is fine but I had to drop the rating as it was impossible to relax with the noise - it was above me and across the hall. I was not advised of the renovations at time of booking...suggest anyone planning...

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Thank zoballistic
Wellington, New Zealand
Reviewed 24 October 2015

Though we only stayed here for one night, we found the staff very helpful and friendly. The pool area is beautiful and the restaurant is nice, with good food and lovely staff. It is very well located, nice and close to the Palace and National Museum which are only a short 10 minute walk away.

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Thank LazzMittaz
Melbourne, Australia
Reviewed 17 September 2015

I have stayed in this hotel previously and the standards are definitely dropping, the hotel has lost its ambiance which brings me to this point if your staying there any time in the next couple of months be prepared to accept living in a construction site between 8.30am and 6.00pm, due to their wonderful roof terrace being turned into additional...

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1Thank Gizmo3912
South Australia, Australia
Reviewed 9 September 2015

This hotel is located in a good location near the markets, royal palace and the riverfront. The rooms are large but dated, housekeeping standards are poor. Front office staff are not service driven and not very efficient. Breakfast is buffet and very good (included in rate) once again the girls in the dining room are not efficient nor are they...

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1Thank Phaulkon888
Tongatapu Island, Tonga
Reviewed 4 September 2015

Awesome awesome awesome!!!! Staff, hotel location, room & facilities, availabilities of transportation, in-hotel massages etc etc etc and not forgetting FOOD, yum yum yum! We will definitely go back and stayed at OHANA, loved every minute of our stay.

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Thank nez1975

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Ohana Phnom Penh Palace Hotel

Address: #4-6 St 148, Sangkat Phsa Kandal1, Khan Duan Penh, Phnom Penh, Cambodia (Formerly Hotel Castle)
Region: Cambodia > Phnom Penh
Price Range: €44 - €68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ohana Phnom Penh Palace Hotel 3*
Number of rooms: 85
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Questions & Answers

Here's what travellers have asked, with answers from Ohana Phnom Penh Palace Hotel staff and other travellers.
6 questions
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Los Angeles, California
Los Angeles, California
over a year ago
Jannali, Australia
10 months ago
Torrance, California

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Questions? Get answers from Ohana Phnom Penh Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that doesn't face out onto the street”
 of 5 bubbles 192Jen, 12 Mar 2017 | Read review
“third fourth and fifth floors at the back are in our opinion the best.”
 of 5 bubbles nunovy, 18 Feb 2017 | Read review
“609....great room”
 of 5 bubbles Andyjames0711, 30 Dec 2016 | Read review
“Construction next door, but did not cause problems”
 of 5 bubbles SVMackie, 13 Sep 2016 | Read review
“Choose another hotel”
 of 5 bubbles ABChan, 19 Aug 2016 | Read review
5 of 5