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All reviewssky barbreakfast selectionrooms are spaciouslarge bedfive nightson arrivalnational museumstar hotelegg stationstayed here for one nightexcellent locationpool areaevery morninggreat poolgreat place to staythe ground floorthe river
The location of the hotel was a stone's throw away from the Mekong river and has an exit leading directly to the Royal Palace which gives you a feel of staying in the grounds of the palace.
The breakfast was simply amazing thanks to the...More
Staff helpful and approachable particularly the bell boy who really went out of his way to respond to all our needs. Buffet breakfast is limited and the space is cramped so not a great experience. However the setting is superb.
Easy walk to the river...More
This is a luxury hotel in the plush style. But there was no hot water in our room. We were not the only ones. I heard another guest telling the front desk personnel of the same problem. Also, we arrived about 45 minutes before check-in...More
I would have given this hotel full marks, but I have to downgrade it due to their restaurant smoking policy.
The restaurant has a terrace, which has a roof and is surrounded by thick and high vegetation on all its sides.
The terrace is very...More
Pleasant hotel , with pool , restaurants and roof- top bar . Nice , helpful staff and comfortable rooms . Really near a lot of tourist attracts and a nice walk by the river . I really wish room came with two key cards ,...More
Thank Matt P
Response from palacegatehotel, General Manager at Palace Gate Hotel & ResortResponded 3 days ago
Thank you for choosing Palace Gate Hotel & Resort and taking time to review your recent stay with us. We are glad to know that you have enjoyed hotel facilities and our team was able to provide a memorable experience for you.