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NagaWorld Hotel & Entertainment Complex

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NagaWorld Hotel & Entertainment Complex
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532 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Geelong, Australia
Reviewed 17 April 2015

Management makes this hotel. An Australian chap that knows what travelers from the Western world expect in a hotel. Price was amazing, only eighty five dollars a night including breakfast. If had to be critical, carpet was really worn and used. Not sure how old the hotel is. Meal and drinks whilst gambling are free, and the cost is insignificant...

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Helpful?
1Thank Murdy31073
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Murdy31073, Great that you found NagaWorld as a truly good place to kickoff holiday during your trip from Australia to Phnom Penh. Thank you so much for sharing your good & honest review of the hotel & management. We are pleased to hear that the offer including breakfast was amazing. Regarding your comment on the carpet, we will certainly...

Reviewed 13 April 2015 via mobile

To me it's more a 4 star hotel as the room is spacious but furnishing is by normal standard. Nothing to shout about. Toilet is big with shower only. Try to ask for the room facing the river or main road as those rooms are newer and better. Other sides are cheaper but quite old. Located at the center near...

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Helpful?
Thank Patrick T
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Momotei, Wonderful to hear that you enjoyed the food at the restaurants at NagaWorld. We have a huge range of international Food & Beverage outlets for our guests to explore during their stay with us. Glad that you have tried the Japanese, Chinese, Thai and Italian as good as your expectation. Do try the Spa next time if you...

Pattaya
Reviewed 9 April 2015 via mobile

The hotel rooms were awful for $212 usd per night? stained carpets, no windows, terrible internet in the rooms. The manager's and the bell hops gave the only good service. Upon our check in it was 38 degrees Celsius outside we were wearing shorts and were given dirty looks and snotty attitudes from the front desk. There is a dress...

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Helpful?
2Thank April J
Hong Kong, China
Reviewed 8 April 2015

This place is donkey island - don't go unless you are going to play. Aside from that: In my room, I could hear the music from the club until 3am. Construction - jackhammers - started at 7am (and that was not a contractor jumping the gun - they actually put a letter in the room saying construction starts at 7am)....

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Helpful?
1Thank BusinessTraveler8819
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear BusinessTraveler8819, We appreciate you taking the time to review us on TripAdvisor. Your feedback has been well received and we are sorry that you did not enjoy your stay with us. As you are aware, we are currently in the process of upgrading our property to make significant improvements in the near future, hence your understanding & patience are...

Singapore
Reviewed 28 March 2015

A great hotel and casino, my experience was really good - service, F&B, location and amenities were all excellent. My only gripe would be about the lack of WiFi in the rooms - made things frustrating when I had to go down to the lobby each time I wanted internet access! Also asides from the casino, spa and other nightlife...

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Helpful?
Thank shaunprevin88
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear shaunprevin88, Thank you for sharing your experience of NagaWorld Hotel on Tripadvisor. Great to hear you enjoyed your stay and we are so happy you found our service, F&B, location and amenities excellent as we always strive to exceed guest’s satisfaction. Regarding your feedback of the WiFi in rooms, we are currently working on having WIFI available in all...

Reviewed 27 February 2015

As a business traveler this is NOT the place to stay - there are far better options at the same price point. I wouldn't recommend it to tourists or those on family holidays either. If you are a gambler then MAYBE (just maybe). The room that I stayed in was dreadful. Half the furniture seemed to be missing. The air-conditioning...

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3Thank Chris W
NagaWorld_Team, Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Chris W, Thank you for taking the time to bring these matters to our attention. We are concerned with your feedback and we would like to investigate further of the issues you encounter; if possible please leave us your email & contact details to feedback@nagaworld.com. We are sorry that you did not enjoy your time with us. We do...

Reviewed 23 February 2015

It is sometimes difficult to rate a hotel out of 'Five'. Nagaworld certainly does not need my high rating for its business, and my rating does not suggest it is five-star - but my stay here was five-star to me. I read many other reviews on Nagaworld and it is true, Nagaworld is not five-star, nor is it quiet or...

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2Thank Jinjoroo
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Jinjoroo, Wow! Thank you very much for this wonderful and sincere review of NagaWorld! We are delighted to read that you had a fantastic stay and that you particularly enjoyed our friendly staff. Thank you again for staying with us and look forward to having you back in the near future. Kind Regards, Naga World team

Vancouver Island, Canada
Reviewed 17 February 2015

its a place good for entertainment, the price is reasonable but its not easy to take a rest when there is too much noise and the rooms are too dark to wake up and get some sunshine over the window....

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1Thank Brittany41
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear Brittany41, Thank you for taking the time to share your feedback regarding your stay at NagaWorld. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. Best regards, NagaWorld team

Singapore, Singapore
Reviewed 6 February 2015

This is a place to stay if you gamble. If not its not the best you can get for the price you pay. Its noisy, smoky, expensive and not the best rooms. Because its a Casino hotel, you get a pretty decent casino in the hotel open 24 hours. Apart from the Casinos, the food options are mediocre as you...

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3Thank SKY0807
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Dear SKY0807, Thank you very much for taking your time to review us at TripAdvisor. Your feedback has been well received and we are disappointed that your stay was not a complete success. We are sorry to read that our dining options did not live up to your expectations. Your comment is valuable to us and we have always taking...

Reviewed 30 January 2015 via mobile

Once again on the mission to find an exceptional place in Phnom Penh. It would take just a bit more unprofessionally and we would not go to see the restaurant. Anyway the buffet will sat you back 24.08 us$ but with oysters and a wide selection on great products but no soft drinks. If you like unli wine your bill...

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Helpful?
Thank Tim F
HOTELMNGMNT, Public Relations Manager at NagaWorld Hotel & Entertainment Complex, responded to this review

Hello Tim F, Thank you for reviewing your recent experience with us at NagaWorld. We take our Tripadvisor reviews very seriously and will be sure to pass your comments on to our management team. We hope to welcome you back again soon on your next trip to Phnom Penh. Best regards, Naga World team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This five-star hotel & entertainment complex is only 30 minutes from the Phnom Penh International Airport. Strategically situated in the heart of Cambodia’s capital, it is close to the Pencil Super Center, the Cambodia Amusement Park as well as other governmental offices like the National Assembly and the Ministry of Foreign Affairs and International Cooperation. Showcasing an ancient Khmer style, the hotel’s interior and guestrooms are adorned with traditional motifs including the gracious stone-carved Apsara, a highly revered female angel in ancient Khmer mythology. The Nagaworld Cambodia’s on-site casino, located at a separate wing of the hotel, is complete with various gaming halls, live music and first-rate service. ... more   less 

Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Region: Cambodia > Phnom Penh
Price Range: €78 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NagaWorld Hotel & Entertainment Complex 5*
Number of rooms: 525
Reservation Options:
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Hotel Style:
#42 Luxury Hotel in Phnom Penh
#45 Spa Hotel in Phnom Penh
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Questions & Answers

Here's what travellers have asked, with answers from NagaWorld Hotel & Entertainment Complex staff and other travellers.
1 question
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Questions? Get answers from NagaWorld Hotel & Entertainment Complex staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the island or the park view through hotel number and the higher room, the less noise you get”
 of 5 bubbles vichetv, 3 Jan 2017 | Read review
“Request highest floor and no. Smoking rooms.”
 of 5 bubbles nursajaa2410, 1 Jan 2017 | Read review
“All rooms are good”
 of 5 bubbles sobhanprakashp, 28 Nov 2016 | Read review
“higher floors have better views”
 of 5 bubbles LukeHV, 26 Nov 2016 | Read review
“swim pool side hi floor”
 of 5 bubbles 647johannesk, 18 Sep 2016 | Read review
5 of 5