Why stay at the Radisson (next door) when you could stay here? The Terrace feels family run, everyone is so helpful. The breakfasts were very good as were the evening meals. The location is good, just a straight walk down to the waterfront where most of the activities are. My room, overlooking the swimming pool, was quiet and comfortable. Highly recommended.
I first stayed here in the 1970s when it was called Ang's Hotel and it is true the place hasn't changed much at all. There is little or no evidence of renovation and inevitably everything is rather drab. Why stay here ? The location is great for access to the centre of BSB, including Kampong Ayer and the departure jetty for tours to Temburong. The hotel staff were really friendly, making us feel welcome, and the breakfasts (Asian and European) were great. Just across the road is a large night food market specialising in fish dishes at very reasonable prices. The Terrace may be showing its age but offers clean rooms at a reasonable price. If you don't need luxury but appreciate friendly service give it a try.
The hotel's location was about 15-20 min walk from downtown but the bus is right outside and only takes 5 mins. It's a very old hotel but still offers a good night's sleep. Rooms are spacious, quiet and very clean. ( the hotel was barely occupied) The pool makes up for the very mediocre and dated restaurant. Staff are not overly friendly but will help you when needed.
Old-fashioned rooms, poor WiFi connection, scarce breakfast, terrible bed linen and dirty moquette make this hotel one of the worst choices in terms of quality-to-price ratio in Brunei Darussalam. If you wonder how a hotel looked like in the 1970s, you can go there. They have not changed anything, not even the bulb lamps or the TVs... Avoid it.
This hotel is old, has a distinctly musty smell and poor services. It is conveniently close to downtown. But there are more modern alternatives. It cannot even be argued that it is competitively priced.
At first glance, it can seem to be an outdated hotel. The price was cheap for 4 members. However, always ask for airport shuttle. Becoz, we had it and it was convenient. Staff have good customer service.
Thin holey linen and blanket on bed, mattress and bed old and rickety, TV small CRT style, bathroom had mould and there were holes in the wall. Food was disgusting and customer service was poor. Pool was OK, but again maintenance was poor.
Hotel is well located close to most of the city sights, the regalia museum, Omar Ali salfuddien mosque and ceremonial boat, kampong Ayer water village and others. The hotel was extremely quiet but this wasn't a surprise as Bandar Seri Begawan has very few tourists and the streets in the city have very few pedestrians. The staff in the hotel were nice and friendly, wifi was not working in the room but worked in the lobby. The breakfast was ok for the two mornings we were there but again restaurant was very quiet. It is an ok place to stay and enjoy BSB, a very interesting if not quirky city.
Hotel is great for exploring the Capital of BSB as its position is only 5 mins walking from the CBD, get a water taxi for $10 and look at this City from the river and see the Sultans Palace and the huge Mosque which is really the only thing of interest in this country . I thought the rooms are decorated nicely and bed comfy and new bathrooms are nice as well as very polite friendly restaurant staff and of course Kerry at front desk.Will be back for sure.
I stayed at Terrace Hotel for 2 nights. I got a standard room for 65BND / night without breakfast. Some friends who live in Brunei told me that this the 2nd oldest hotel in Bandar Seri Begawan (BSB) and I can attest to that based on my experiences. Honestly, I am thankful that I only spent 2 nights here because it felt uncomfortable staying in this old hotel. PROS: - It's a strategic place for tourists. Since BSB doesn't have much public transportation (buses are only few), I walked all the time. It's a 5-7 minute walk to popular tourist spots like Sultan Omar Ali Saifuddien Mosque and Royal Regalia Musuem. - It's also near the airport (around 10 minutes). But since I arrived late in the morning, I had no choice but to get a taxi that costed me a fixed price of 30BND. - There's a close shopping mall (Yayasan Compleks) where you can eat, buy souvenirs, do groceries and get other basic needs. The mall is from 10am-10pm. From the hotel, just go straight taking Jalan Pehin Dato Isa. - Even though it faces a main road, it's very quiet. I also didn't hear anything from the next room (or perhaps nobody was in there lol) - The staff were nice. The Malaysian waitress at the restaurant was so friendly to me. The lady at the reception is a Filipina who allowed me to check out late (I checked out at 2pm instead of 12pm) - Though bed sheets looked old, they were clean. Pillows were just okay, not too soft to drown me but not too hard to give me stiff neck. - No problem with Wifi. The password is written on the hotel card key. - Air-conditioning worked fine. - The water from sink and shower were working. They easily warmed up when I wanted to. - Even though the fridge is old, it worked fine. I placed my water bottles in there and they chilled right away. - There's a nearby outdoor food place (Tamu Selera) across the hotel where you can get cheap food. It opens in the afternoon until midnight. There's a swimming pool but I wasn't able to use it. You may wear bikinis in the swimming pool area. There's a small gym as well but it was locked. I didn't bother to ask for it to be opened anymore. CONS: - The elevator is old and creepy. I used it once and never tried it again. I took the stairs instead and good thing that my room was only at the 1st floor. - It took me a while to open my room using an old key. It's that old school type of hotel card key with holes in it (something like this: http://images.delcampe.com/img_large/auction/000/293/452/455_001.jpg). I had to go down again and ask help from the bell boy. It turned out that I had to push harder so that the holes could fit in correctly. - The towels are all ripped off on the side! My goodness, it was one of the worst hotel towels that I saw. Ever. - No disposable toothbrush. No toothpaste. - No soaps. They only had bath gels. - No bidet. - The bathroom sink was leaking. The floor was a total mess all the time. - The bathtub had evident black stains that cannot be removed by wiping. - The television only had 5 SAME channels and only 1 channel is in English (HBO channel). - The hair dryer is ANCIENT! I swear it was my first time to ever see that kind of hair dryer that looks like a vacuum cleaner (something like this: http://media-cdn.tripadvisor.com/media/photo-s/06/79/f6/4b/old-hair-dryer-machine.jpg) - The corners of the room were dirty. There were candy wrappers, strips of papers and dust that the housekeeping failed to vacuum. - The electric kettle wasn't working. And even if it was, I wouldn't dare to use it because rust and dirt were all over. Yuck! Note that all restaurants and shops close in Brunei on Fridays from 12-2pm. Since majority are Muslims and they practice Islam, it's a dedicated time for praying. If you wish to buy something at the restaurant of Terrace Hotel during this time, you can only have it as takeaway. You can just eat it inside the room.…