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Orchid Garden Hotel

PricelineUS$62*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$78*
US$62*
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US$72*
US$78*
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Orchid Garden Hotel
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143 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Tasmania
Reviewed 13 May 2015 via mobile

Stayed here on a layover flying from Melbourne to Bangkok. A mini van was there to pick us up, and it was only a few minutes drive to the hotel. Rooms comfortable, good size & very clean. We dined in house for dinner, and we're very impressed. Highly recommend. Location meant it was only a short walk to the shopping...

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Helpful?
2Thank SomwehereInTheWorld
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to compliment our hotel during your last visit, your efforts and time to do so are, sincerely, greatly appreciated! Once again, assuring our guests happiness is our aim! Together with my Team, I look forward to welcoming you back to Bandar Seri Begawan. Once again, thank you so much...

Hong Kong, China
Reviewed 13 May 2015

The Orchid Garden had a good central cafe cum restaurant with a wide variety of dinner offerings.It was a similar story for breakfast the next morning. My allocated room was also spacious and quite well-appoiunted. There was a pool adjoining a lower down storey which I availled myself of.in the evening. Overall, however, this property was quite bland and devoid...

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Helpful?
1Thank Perry B
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Perry B, Thank you for taking the time to write in details about your experience staying in Orchid Garden Hotel. It’s great to know that you had a wonderful and worry-free stay. We hope to welcome you another time when business takes you back to Brunei again. Thank You best regards, Mohd Iswandi Maaruf Director of Operations jack@orchidgardenbrunei.com

Singapore, Singapore
Reviewed 20 April 2015

I stayed in this hotel a few years back for a duration of 3 months. The room rate was fairly good for a room with Wifi, 2pcs laundry per day, and breakfast. The location of the hotel to my workplace was very near. However, there wasn't much going on in the area. Service of the staff varies. It was inconsistent....

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Helpful?
Thank Elenwinnie
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear elesialee, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. We hope to welcome you another time when business takes you back to Brunei again. Thank you Best Regards, Mohd Iswandi Maaruf...

Lincoln, United Kingdom
Reviewed 16 April 2015

Following a plane breakdown we were sent to this hotel for a few hours. Our rooms were adjoining and were clean and large. The air conditioning was quite, the beds comfortable and the showers were good. Included in the stopover was a buffet meal. All you can eat mixture of thai and asian food. Absolutely no complaints here, it was...

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Helpful?
1Thank Craig M
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Craig M, Thank you very much for taking the time to compliment our services during your stay here in Orchid Garden Hotel, your efforts and time to do so are, sincerely, greatly appreciated! As usual I will share your kind comments with my Team as such feedback always come a great boost of moral to all of them knowing...

Ho Chi Minh City, Vietnam
Reviewed 26 February 2015

I have stayed this hotel for 2 days during my trip Brunei-Kota Kinabalu. It was a short stay. The hotel is near airport, only around 8 min. Nothing around hotel. Room was nice, bit old mode. Anyways, this hotel was match what I expected.

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Helpful?
Thank TrinhDang
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear TrinhDang, Thank you for choosing to stay with us at Orchid Garden Hotel Brunei. It’s great to know that you had a wonderful and worry-free stay, and so pleased that you found the location and service levels of our team contribute to the enjoyment of your stay. We do hope to see you return again soon. Best Regards, Mohd...

Dubai, United Arab Emirates
Reviewed 23 January 2015 via mobile

I have stayed in this hotel just for transit of 22 hours. It was around 12MN when I checked in so they allowed me to stay until 3:30 PM so it was nice. Free shuttle to 4 different places in Brunei and you can avail of it outside the stipulated schedules for only 10 Brunei Dollars. The breakfast was really...

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Helpful?
2Thank FranzPH
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear FranzPH, Thank you very much for taking the time to compliment our services during your last visit, your efforts and time to do so are, sincerely, greatly appreciated! As usual I will share your kind comments with my Team as such feedbacks always come a great boost of moral to all of them knowing their good efforts to provide...

Singapore, Singapore
Reviewed 29 September 2014

Due to some miscommunication between the Agent/company and the Hotel with regards to the hotel bill charges on who to bear, the Hotel staff received instructions from a person from the company to deduct the amount from My Debit Card. This action is not acceptable. They should send me official and/or call me with regards to this issue and i...

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Helpful?
Thank MOHAMAD RIZWAN S
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Mr Wantonic, On behalf of our entire staff at Orchid Garden Hotel we apologize for the concerns you shared about your experience at this hotel. The problems that you mentioned have been brought to the attention of our related department and to the company responsible. I understand your frustration, and I sincerely apologize for any inconvenience it had caused...

Reviewed 14 September 2014 via mobile

The hotel is a little old and musty. Requires refurbishment. The room was spacious and clean but Definately needs to be refurbished. There are little shops close by, food provided by the hotel was less then I expected. Alright for a short stop over trip. A little over priced in my opinion.

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Helpful?
Thank ShLeeFIre
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear ShLeeFIre, Thank you for your time in detailing the experience you had during your stay, as we take every opportunity to be better very seriously from the people who experience the hotel firsthand. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely apologize for any inconvenience...

Australia
Reviewed 11 September 2014

The hotel needs a good sprucing up: everything is tired and worn, from the food to the shower curtains to the horrible gym. The staff were lovely though. Note that the sauna facilities are now men-only. (A further confirmation that men are the main beneficiaries of the new rules).

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Helpful?
Thank atgkc
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear atgkc, Thank you for taking the time to write in details about your experience. On behalf of our entire staff at Orchid Garden Hotel we apologize for the concerns you shared about your experience in Orchid Garden Hotel. We do take guest comments very seriously, and I have thoroughly discussed the points you have noted with my senior management...

Adelaide, Australia
Reviewed 9 September 2014

Apparently Bill Clinton stayed here - hope his stay was better than mine! Spent 1 night. Hotel is in a great location next to the airport and has a lovely lobby but try getting into your room! In our group 3 of us had continual problems trying to access our rooms - took 4 different key card changes. Bed ok...

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Helpful?
Thank Welshcake038
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Welshcake038, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A 147 business class hotel, strategically located between the Brunei International Airport, the International Convention Centre and the Government Offices. Being closest hotel to the RBA Golf Club, it is also an ideal place to stay for a short golf vacation. With the full fledge Amanha Spa, guests can relax after a long day. ... more   less 

Additional Information about Orchid Garden Hotel

Address: Simpang 9 Kg Anggerek Desa Lot 31954 | Jalan Berakas, Bandar Seri Begawan BB3713, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Price Range: €55 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orchid Garden Hotel 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hotel Orchid Garden
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Questions & Answers

Here's what travellers have asked, with answers from Orchid Garden Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gd rms.. could consider more tv progs”
malieq, 9 Mar 2017 | Read review
“Go to another hotel”
Harkish, 28 Nov 2016 | Read review
“Non smoking”
Eamon9, 16 Aug 2016 | Read review
“Prior to entering your room , ensure the wifi and room lights etc are working.”
annj604, 24 Feb 2016 | Read review
“Both sides have nice views to see”
kend239, 16 Feb 2016 | Read review
5 of 5
Priceline
US$62* /night
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Booking.comUS$72
Hotwire.comUS$78
TripAdvisorUS$72
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Prices are for 1 room, 2 adults
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