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Orchid Garden Hotel

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134 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Reviewed 6 September 2016

I was here for a company training and exam and had a really really great stay. The room was superb and so was the service. The room was perfect for a stay to study and relax both. Loved the stairway once you enter, picture perfect for a photo I must say! Really loved the food at the restaurants since majorly...

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Helpful?
Thank Tasnuva A
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Tasnuva A, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. Comments like...

Kuala Lumpur, Malaysia
Reviewed 2 September 2016 via mobile

This review is for the ground floor Cafe. I had a very good breakfast. The Roti canai was excellent. The chicken curry was superb. A good choice of western and local fares were served for breakfast. Brewed coffee was extra, not included in the buffet price. If you are craving for a good MALAY chicken curry this is the place.

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Helpful?
Thank Esham S
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Esham S, Thank you very much for sharing your experience in our Goldiana Cafe here on Tripadvisor. I am so pleased that you enjoyed your breakfast here. Together with my Team, I look forward to welcoming you back to Bandar Seri Begawan. Once again, thank you so much and wishing you a fantastic time ahead. best regards, Mohd Iswandi...

Wellington, Wellington, New Zealand
Reviewed 16 August 2016

Brilliant decor and design of the hotel, the rooms are lovely and fully air conditioned. The staff are very friendly and helpful. I would stay here again. The hotel is a 5 minute drive from Brunei hotel, so it is excellently located.

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Helpful?
Thank Eamon9
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Eamon9, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. I sincerely thank you for the kind words and the good comments that made your stay memorable and enjoyable. Comments like this...

Bangkok, Thailand
Reviewed 4 August 2016

The photos of global dignitaries who have visited the Orchid Garden (including Bill Clinton and Chinese premiers) attest to the fact that this must have been "the" place to stay in Bandar Seri Begawan at one time. Remnants of past grandeur remain, but sadly it seems the hotel is now average at best. The hallways and rooms are musty; lighting...

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Helpful?
Thank Raintree_Thailand
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Raintree_Thailand, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. I understand your frustration, and I sincerely apologize for any inconvenience it had caused you. We are committed to you our valued...

Australia
Reviewed 1 July 2016

To break a trip from Melbourne to London, we stopped at Brunei. We stayed at Orchid Garden on the way over and on the way home. The hotel is not a modern new one, but very good. It is only 10 minutes from the airport. The staff are friendly and helpful. The rooms spacious and clean. The free Wifi works...

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Helpful?
Thank TimCazza
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear TimCazza, Thank you for your gracious comments about your recent stay at Orchid Garden Hotel Brunei. So pleased that you found the location and service levels of the team to contribute to the enjoyment of your stay. We do hope to see you return again soon. best regards, Mohd Iswandi Maaruf Director of Operations jack@orchidgardenbrunei.com

Reviewed 17 June 2016

We didn't stay in the hotel because we were there for my dad's company's annual celebration. We ate there and tried their food, it was all delicious. I liked the brown rice (I don't know what it's called). Their service is also nice as well as the appearance of the hotel.

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Helpful?
Thank Grace V
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Grace V, Thank you very much for taking the time to compliment our food & services during your visit in Orchid Garden Hotel, your efforts and time to do so are, sincerely, greatly appreciated! We have Two (2) restaurants in the hotel, Goldiana Cafe & Lounge and Vanda Chinese Restaurant. We have the best Chinese Restaurant in Town, located...

Reviewed 31 May 2016 via mobile

The choice for the dinner buffet is very very less. From our room we can hear the next door ppl who move their things or walk here and there. The suiz is special but they need to inform their guest all the suiz is on the table beside bed something like a remove control, it give us some time for...

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Helpful?
Thank 590yeek
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear 590yeek, Thank you for your time in detailing the experience you had during your stay, as we take every opportunity to be better very seriously from the people who experience the hotel firsthand. Thank you again, for your honest feedback, we do apologies for the inconvenience caused to you and we do hope to have the pleasure of welcoming...

Anaheim, California
Reviewed 29 May 2016

This hotel is located close to the national stadium, but is a bit far from the city (about 20-25 min by cab and $25-$30). If I had it to do over again, I would have stayed in the city. Other than that, the hotel is great if it is near some of the attractions you want to see. Great wifi....

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Helpful?
Thank Michael W
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Michael W, Thank you for taking the time to write in detail about your experience. It’s great to know that you had a wonderful and worry-free stay. We hope to welcome you another time when business takes you back to Brunei again. Thank you. best regards, Mohd Iswandi Maaruf Director of Operations jack@orchidgardenbrunei.com

Wales
Reviewed 16 May 2016

We stayed in the Orchid Garden Hotel for one night due to a stopover in Brunei from Honeymooning in Bali, and honestly wish we had just spent 36 hours in the airport. Upon arriving at the Orchid Garden Hotel, you enter a large, grand lobby with marble floors and pillars, and a large staircase. The hotel is visually impressive, so...

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Helpful?
Thank MiffWales
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear MiffWales, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been brought to the attention of our related department. I understand your frustration, and I sincerely...

Reviewed 4 May 2016 via mobile

Arrived into Brunei on a late flight for a quick business trip and this hotel was booked for its close proximity to the airport, literally less than 5 mins away by car! Check-in was easy and the room was clean and well appointed. Free wifi in the room was a bonus. Didn't have much of a chance to sample the...

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Helpful?
Thank Jarrad C
jack_maaruf, Director of Operations at Orchid Garden Hotel, responded to this review

Dear Jarrad C, Thank you for your gracious comments about your recent stay at Orchid Garden Hotel Brunei. So pleased that you found the location and service levels of the team to contribute to the enjoyment of your stay. We do hope to see you return again soon. regards, Mohd Iswandi Maaruf Director of Operations jack@orchidgardenbrunei.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A 147 business class hotel, strategically located between the Brunei International Airport, the International Convention Centre and the Government Offices. Being closest hotel to the RBA Golf Club, it is also an ideal place to stay for a short golf vacation. With the full fledge Amanha Spa, guests can relax after a long day. ... more   less 

Additional Information about Orchid Garden Hotel

Address: Simpang 9 Kg Anggerek Desa Lot 31954 | Jalan Berakas, Bandar Seri Begawan BB3713, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Price Range: €45 - €74 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orchid Garden Hotel 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hotel Orchid Garden
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Questions & Answers

Here's what travellers have asked, with answers from Orchid Garden Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
 of 5 bubbles Harkish, 28 Nov 2016 | Read review
“Non smoking”
 of 5 bubbles Eamon9, 16 Aug 2016 | Read review
“Prior to entering your room , ensure the wifi and room lights etc are working.”
 of 5 bubbles annj604, 24 Feb 2016 | Read review
“Both sides have nice views to see”
 of 5 bubbles kend239, 16 Feb 2016 | Read review
“Rooms facing the stadium offer quite good view”
  • sunset view from the room
  • view from the room
  • room 415
 of 5 bubbles michaeltK6927CB, 23 Jan 2016 | Read review
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