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Orchid Garden Hotel

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Traveller (83)
Room & Suite (29)
Dining (11)
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Overview
  • Excellent19%
  • Very good29%
  • Average38%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)
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11 - 15 of 142 reviews
Reviewed 20 April 2017

Hotel seems to be a nice place but a bit old and might need renovation. Location is nice because this is just 5 mins away from the airport. Overall, for the price we paid, this is a decent hotel to stay in Brunei.More

Thank Hoseii
Response from jack_maaruf, Director of Operations at Orchid Garden HotelResponded 20 April 2017

Dear Hoseii, Thank you for choosing to stay with us at Orchid Garden Hotel Brunei. It’s great to know that you had a wonderful and worry-free stay. We hope to welcome you another time when business takes you back to Brunei again. Thank you best...More

Reviewed 16 April 2017

unfortunately this hotel promises free Wifi- however its the worst connection you'll get anywhere. It cuts out readily and when you have some reception its incredibly slow. The showers offered cold water and the water was yellow. 3 of us booked in to a room...More

Thank Ava G
Response from jack_maaruf, Director of Operations at Orchid Garden HotelResponded 16 April 2017

Dear Ava G, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have...More

Reviewed 22 March 2017 via mobile

i love it, the room itself is very friendly user. The staff is very helpful too. The internet connection sometime unstable but still useable, lastly the breakfast, a very good variety of choices to indulge your pallet, delicious.More

Thank Charlie K
Response from jack_maaruf, Director of Operations at Orchid Garden HotelResponded 23 March 2017

Dear Charlie K, Thank you so much for taking the time to review Orchid Garden Hotel Brunei, following your recent stay. I am so pleased that you enjoyed all of the aspects of your stay, particularly the wonderful welcoming service you received from our team....More

Reviewed 17 March 2017

The Orchid Garden Hotel is a sad attempt to masquerade as a star level operation. That's as honestly and simply as we can put it. We spent 3 days here and found them lacking in all aspects, from the Goldiana Restaurant to the rooms to...More

1  Thank RickMIusa
Response from jack_maaruf, Director of Operations at Orchid Garden HotelResponded 19 March 2017

Dear RickMIusa, Thank you for taking the time to write your comments about our hotel here in trip advisor. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services. The problems that you mentioned have been...More

Reviewed 9 March 2017

limited tv prog. quite hotel with centralised location.. friendly & helpfull staff hotel vehicle to bring u around to shopping & airport. i was stuck outside it was raining after 10pm(beyond working time) they arrange for a pick up. gd breakfast too.More

Review collected in partnership with this hotel
Thank malieq
Response from jack_maaruf, Director of Operations at Orchid Garden HotelResponded 12 March 2017

Dear Malieq, Thank you so much for taking the time to review Orchid Garden Hotel Brunei, following your recent stay. I am so pleased that you enjoyed all of the aspects of your stay. Together with my Team, I look forward to welcoming you back...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Business Centre with Internet Access
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$69 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (29)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Sherwin M
21 December 2017|
Answer
Response from Nabina G | Reviewed this property |
Sorry mate. No Idea. Why don’t visit their web page and email them
0
Votes
Alison C
25 July 2016|
AnswerShow all 4 answers
Response from tianung | Reviewed this property |
Sorry for the very late response. It's a small airport and the shuttle buses are just outside the building.
0
Votes
Room Tips
"Ask for a quiet non smoking room"
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"ask to smell the rooms first"
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"Gd rms.. could consider more tv progs"
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"Go to another hotel"
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