We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Congress Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Congress Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

445 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 253: English reviews
Start your review of BEST WESTERN Congress Hotel
 Click to rate
Reviewed yesterday NEW

We stayed in this hotel for 3 days in February and are highly impressed. Friendly staff, delicious buffet, comfortable rooms - a great service is provided. It is quite near the city center. We had the opportunity to go to the gym. Hope that next time we'd be able to be there in summer to have a good time in...

 Report
Helpful?
Thank Nenet G
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

We stayed for 5D/4N and I must say this hotel really comes close to a home. All staff are friendly and helpful. We met Lilit upon checking in and she is very accommodating and since we have a friend who joined us in the last minute to go to Armenia, we were not able to book a room at all....

 Report
Helpful?
Thank kolet0515
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear kolet0515, Thank You so much for your review, it is an honor for us to hear these words. We are always doing our best to meet the guest demand. It is such a pleasure to hear these praising words and thus realizing that we met our customer expectations. We are very happy that You enjoyed our convenient rooms, American...

Reviewed 5 days ago NEWvia mobile

I love this hotel. Location is one. Walking distance to the city center and restaurants. Easy to go around. Spacious room and bathroom. Bed is very comfortable. All the staffs are very nice ang courteous. Their breakfast selection is awesome. We enjoy our stay here and will definitively going to come back the next time we visit Armenia.

 Report
Helpful?
Thank POEC P
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear POEC P, Thank You for the review, it is such a pleasaure for us to hear that You enjoyed Your stay to the fullest. As You noticed our hotel is really located not far from the centre of the city, that is five minutes walk from the Republic Square, which gives You an opportunity to save the time and...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Spent a week at the Congress hotel where I organised a meeting. We enjoyed a great service: the team in charge was supportive and flexible and all the staff was excellent and very helpful. The location is very central, the rooms are comfortable and restaurant menu varied and delicious. Highly recommend it!

 Report
Helpful?
1Thank Abiiir
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Abiiir, Thank You a bunch for Your great review and recommendation, we highly appreciate it. It is such a pleasure for us to know that You enjoyed Your stay with us. All hotel team is extremely happy to hear such kind of praising words about our service, staff and the way we work in order to meet our guest's...

Bologna, Italy
Reviewed 4 weeks ago

I have been visiting Yerevan for a business trip in February. I chose the hotel based on what I had read in tripadvisor. Now I should say that all the good things that other visitors had reported about this hotel are true: - Very excellent, polite and helpful staff (I can say that the staff are the among the best...

 Report
Helpful?
Thank alinikbakht
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear alinikbakht, Thank You for spending Your time to give us a positive feedback. What is the highest priority for us is the satisfaction of our guests. It is our pleasure to hear that You liked hotel staff, lotacion, unlimited American buffet breakfast, comforable rooms. It was so nice to meet You at our hotel and we hope You will...

Rome, Italy
Reviewed 4 weeks ago

I've been in Armenia for work and a friend of mine (Gianluca Bertogna) suggest me this Hotel. It has been great ! Nice atmosphere, fantastic italian restourant, very good wine and the staff is amazing, very nice and friendly girls at the reception ! Thanx for all, see you next time !

 Report
Helpful?
Thank paoloromanox
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear paoloromanox, Thank You very much for leaving such of positive review. We value Your opinion about our hotel which is very useful and motivating for us. We are happy that You chose our hotel and enjoyed Your stay. It is so nice to hear that You liked our Italian "Raffaello" Restaurant where You are also welcome to enjoy unlimited...

Reviewed 4 weeks ago via mobile

I spent two nights in this hotel for a business trip. The rooms are big and comfortable, the restaurant's quality is extremely high and service is great. Absolutely recommended either for a short or long stay.

 Report
Helpful?
Thank Guido G
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear Guido G, Thank You for taking the time and sharing Your experience. The fact that You liked our comfortable rooms, Italian "Raffaello" Restaurant and service of the hotel means a lot to us. We hope that next time you will stay a little bit longer in order to have more time to enjoy all other services that we provide:...

Zagreb, Croatia
Reviewed 6 February 2017

Great hotel with nice breakfast. People working in hotel are really warm and always glad to help. If you late for breakfast there is always someone who will serve your breakfast event time end up. Nice outdoor swimming pool with equipped gym. Room's are modern with free WiFi.

 Report
Helpful?
Thank ivanstefic
CongresshotelYVN, Marketing Coordinator at BEST WESTERN Congress Hotel, responded to this review

Dear ivanstefic, Thank you for leaving such a positive and important review. It was pleasant for us to host and get acquainted with you in our hotel. We do appreciate that you value our work and service. All hotel team is doing its best to meet customer demand. We are extremely happy that you liked our full American buffet breakfast...

Dubai, United Arab Emirates
Reviewed 22 January 2017 via mobile

The hotel itself could use some attention inside the rooms but they are comfortable and great value for money. The food is well catered for and the staff were extremely helpful and very well spoken in English. Special thanks to the concierge (I forget his name right now), he went beyond his duties to help us and suggested many great...

 Report
Helpful?
1Thank BryanS1981
CongresshotelYVN, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear BryanS1981, Thank You very much for taking time and leaving the review of your stay. It was pleasure for us to host you and we are glad that our services , comfort of the rooms, food and all the team made your stay more enjoyable. It's nice to know that you liked our Italian "Raffaello" restaurant and that you...

Reviewed 28 December 2016 via mobile

I found this hotel thru booking.com. As it was our first time in Yerevan, we found this hotel in good location. Only walking distance to nearby Parks, Northern Avenue, Swan Lake, Armenian Opera Theater, History Museum of Armenia. And just 5 minutes taxi away to Dalma Mall, Genocide Museum. The rooms are okay but cozy enough to stay. We loved...

 Report
Helpful?
1Thank Helen Grace Z
BWCongressHotel, Marketing Manager at BEST WESTERN Congress Hotel, responded to this review

Dear Helen Grace Z, Thank You for taking time and leaving the feedback of your stay. We are glad that you liked our hotel and enjoyed staying with us. Happy to hear that the location of our hotel helped you much during your stay and that You liked our country with its sightseeing's and surroundings. It's pleasure for us to...

205 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (177)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (40)
Viewed
Bathroom (8)
Viewed
Room/Suite (25)
Viewed
View from Room (9)
Viewed
Dining (29)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Yerevan hotels
0.5 km away
Republica Hotel Yerevan
Republica Hotel Yerevan
#1 of 63 in Yerevan
383 reviews
0.4 km away
Armenia Marriott Hotel Yerevan
0.7 km away
Tufenkian Historic Yerevan Hotel
Show Prices
Show Prices
Show Prices
0.4 km away
Hyatt Place Yerevan
Hyatt Place Yerevan
#6 of 63 in Yerevan
185 reviews
1.3 km away
Ani Plaza Hotel
Ani Plaza Hotel
#11 of 63 in Yerevan
345 reviews
0.5 km away
Paris Hotel
Paris Hotel
#2 of 63 in Yerevan
209 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more   less 

Additional Information about BEST WESTERN Congress Hotel

Address: 1 Italy Street, Yerevan 0010, Armenia
Region: Armenia > Yerevan
Price Range: €66 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Congress Hotel 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, HostelWorld and Priceline so you can book your BEST WESTERN Congress Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Yerevan
Yerevan Best Western
Hotel Style:
#3 Business Hotel in Yerevan
#5 Luxury Hotel in Yerevan
#7 Family Hotel in Yerevan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Congress Hotel staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from BEST WESTERN Congress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms at the northern side because of better view”
 of 5 bubbles alinikbakht, 24 Feb 2017 | Read review
“Upper floors are quieter as the hotel is on a main road.”
 of 5 bubbles AlyssaS360, 15 Dec 2016 | Read review
“Rooms overlooking the park would be my choice, but the rooms at the rear are possible quieter than the front rooms.”
 of 5 bubbles paulhA5176UG, 7 Dec 2016 | Read review
“Great location.”
 of 5 bubbles Soup8, 19 Nov 2016 | Read review
“The higher the floor the better!”
 of 5 bubbles 363mega, 31 Oct 2016 | Read review
5 of 5