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Sheraton Nha Trang Hotel and Spa

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#13 of 194 Hotels in Nha Trang
Certificate of Excellence
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Sheraton Nha Trang Hotel and Spa
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1,600 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Nha Trang Hotel and Spa
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Showing 1,240: English reviews
Ho Chi Minh City, Vietnam
Reviewed 20 December 2015

Stayed here for two nights with my family during our trip to Nha Trang. The weather was not good but the hospitality of the hotel was beyond our expectation. We stayed on 20th floor which offered a great view over Nha Trang city, the islands and the bay. Room was clean, well organized, well equipped, elegant and nicely decorated. The...

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Helpful?
1Thank Kiet Q
MarcomSheratonNT, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Kiet Q, Thank you for your recent patronage with us and wishing you and your loved ones the best for the festive season and the New Year ahead. We are very happy to hear that you enjoyed your stay and the encompassing experiences with us; and thank you for sharing these positive words with other fellow “World Travelers” At...

San Francisco, CA
Reviewed 20 December 2015 via mobile

Can't get a better location - right on the beach, close to big dance clubs/bars, a small block away from a mall, 5 min drive from the train station etc. A couple of restaurants on site plus a rooftop bar, gym, sauna, spa, shops etc. Great service - very friendly and prompt. My room was huge, had a balcony, classy...

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Helpful?
Thank chrisk2000
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear chrisk2000, Thank you for sharing your comment on Trip Advisor. We are happy to know you were impressed with our convenient location, room space & design and our attentive services. We also hope you had a great time exploring around and look forward to welcoming you back to our hotel in the not too distant future. Warm Regards, The...

Reviewed 19 December 2015

We had a wonderful stay here. Wish we could be richer just to stay here longer_ I 'd highly recommend this hotel. Actually, my friend's family will be staying here next month due to my recommendation. I really enjoyed everything about this hotel from the pool area, the clean and spacious spa, the breakfast buffet and the wonderful sweet staffs....

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Helpful?
1Thank Hai T
MarcomSheratonNT, General Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Hai T, Thank you for your recent patronage with us and wishing you and your loved ones the best for the festive season and the New Year ahead. We are very happy to hear that you enjoyed your stay and the encompassing experiences with us; and thank you for sharing these positive words with other fellow “World Travelers” Thank...

Reviewed 17 December 2015 via mobile

I was not very impressed with this hotel when it came to customer service. The taxi takes a bit longer than usual because they are only associate to one company which is Asiana Taxi. They lack employees because there was barely any doormen to open doors. And at one point one of their taxi caller was too busy talking to...

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Helpful?
Thank Linda Thuy C
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Linda Thuy C, We are very sorry to hear of your experience with door men not being available and the taxi service being not up to standard during your stay. Our manning is sufficient and at busier/peak times we do have the gates manned; where we do need to improve is supervision and this has been shared with the...

Surfers Paradise, Australia
Reviewed 16 December 2015 via mobile

Fantastic Hotel, great staff, facilities good! Position with views close to best shops and beach. Pool area well looked after and clean. Roof top bar is cool and not too pricey either! We would recommend and will stay again soon!

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Helpful?
Thank Stevedicko5657
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Stevedicko5657, Thank you for choosing to stay at Sheraton Nha Trang. We are happy to know everything from our locations, facilities to services were up to your expectations. Our Altitude bar on level 28 is one of the highest bars in Nha Trang and it is also great to hear you love the experience there. We would love to...

Reviewed 15 December 2015 via mobile

We had lovely stay at this hotel - definitely recommend for a family stay. It had the whole package, from restaurants to the relaxation moments by the infinity pool, child minding services, massages and own beach section of Nha Tranh. Our suite was spacious and cannot complain with the sunrise beach views. I would not hesitate in returning to this...

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Helpful?
Thank pauloarg
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Paulo A, Thank you very much for your feedback. It is always heartwarming for us to hear that we were able to provide our guest a relaxing and memorable stay and our guests would like to come back to stay with us. All the team look forward to welcoming you and your lovely family back to our hotel in...

New York, NY
Reviewed 11 December 2015

The hotel's location,faclities, food, and services are all excellent but it is the people who work there that set it apart and is leading me to write my first ever review. From the time that we checked in 1 Dec 15 until leaving on 6 Dec we were greeted by smiling faces asking how our stay was, what we needed,...

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Helpful?
1Thank RuppertNewYork_NY
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear RuppertNewYork_NY, We are delighted to know how happy you were with our services, facilities especially our staffs which gave you the inspiration to write your first ever review. At Sheraton, we strive to continuously provide exceptional services and I am sure that your feedback will be an encouragement to all of us here. We look forward to welcoming you...

Switzerland
Reviewed 9 December 2015

We stayed here for three nights. The hotel was very clean, extraordinarily spacious and the staff was helpful. The food was OK, not great. The pool is very nice and the drinks at the pool are also great.

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Helpful?
Thank sagsdgb
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear PacovdP, It is our pleasure to have you with us for 3 brilliant nights. We are very happy to hear you had a pleasant time with us. We hope we will have the pleasure of welcoming you back to Sheraton Nha Trang in the near future. Warm Regards, The Team.

Reviewed 7 December 2015 via mobile

Went to the Sheraton for dinner and cocktails, we weren't staying at the hotel. Very very impressed with the 28th floor view and the food, service and drinks were amazing! Highly recommend the Pho beef, the best pho I have had in Vietnam! The view almost 360 of the beach and city even through the rain. If your in Nha...

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Helpful?
Thank Shai O
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Shai O, Thank you very much for taking the time to share your review on Trip Advisor. We are glad you got such great impression on our Altitude Bar and you found the view, services and food and drink here amazing. Should your travels bring you back to Nha Trang, we hope you will choose to stay at Sheraton...

Melbourne, Australia
Reviewed 26 November 2015

We had a absolutely wonderful time at the Sheraton Nha Trang Hotel. Beautifully clean and comfortable rooms, excellent sleep due to the comfy beds. We had access to the Club Lounger definitely well worth the additional cost to upgrade. Loc Luu greeted us in the Club Lounge, she was just wonderful, she met and exceeded our expectations with exception service....

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Helpful?
Thank Raelene S
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review

Dear Raelene S, We are so happy to hear your wonderful experience at our hotel. Loc is definitely our great staff who always tries to do extra step to ensure total satisfaction for guests and we will pass your compliment to her. We look forward to welcoming you back with us soon. Warm Regards, The Team.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 

Additional Information about Sheraton Nha Trang Hotel and Spa

Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Price Range: €113 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang
Hotel Style:
#4 Business Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#11 Family Hotel in Nha Trang
#12 Spa Hotel in Nha Trang
#12 Luxury Hotel in Nha Trang
#12 On the Beach Hotel in Nha Trang
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Nha Trang Hotel and Spa staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Nha Trang Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend Room 1919 with the best view and spacious room.”
lynng854, 15 Apr 2017 | Read review
“All rooms have view of beach”
, 14 Apr 2017 | Read review
“best rooms in here are the kind of ocean view rooms”
lieungocquyen, 7 Apr 2017 | Read review
“Ocean front view”
Sixft4brotha, 7 Apr 2017 | Read review
“The first room we were given smelt BADLY - a horible damp musty smell that they had tried to mask with a perfumed spray. We were then moved on the day of arrival to another room - 2308 - which was fine except for when we showered. the shower drain was partially blocked and the shower recess would fill up and water would flowaccross the bathroom floor. i got the hand shower and turn the water to hot and put it on the drain and managed to get it to flow better. We did not have flooding after that because we kept the water volume down low.”
M3721INpeterl, 2 Apr 2017 | Read review
5 of 5