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Booked the Sheraton using points and $ for our stay in Nha Trang, and we were very pleased with our decision. Check-in staff were polite and helpful...all my best efforts to get to grips with the Vietnamese language came to nothing - but the staff...More
We (family of 4 persons, youngest 16 years) stayed at Sheraton Nha Trang hotel 8 days in January 2018 . The hotel is very nice, service is good, and breakfast was excellent ! The club level rooms were very good, showers were working well and...More
First time in Vietnam and in Nha Trang. I chose this hotel for location and I did it. The beach is just across the street. You can see dawn and sunset from the balcony of your room and from the fitness center. I enjoyed doing...More
I was promised a refund for my stay and while the coporate office responded, the hotel refused to respond. My issue went on for 40 days before the chain told me to stop contacting them. No resolution was reached, the hotels poor behavior was rewarded
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Response from MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and SpaResponded 2 weeks ago
Dear Sir/ Madam,
Thank you for review. We have received your email and we will respond directly via email.
This is the 4th time we returned to this hotel. We feel like coming home the minute we arrived and greeted by the hotel staffs. Most of them recognized us and remembered our names. All the staffs there were very courteous, polite and friendly which...More
Response from Danielle B | Reviewed this property |
We stayed at the Amiana Resort which was beautiful and they have their own private beach. Also they have a free shuttle bus going back and forth to the city which is only 20 mins. Otherwise all the major hotels like the... More
We stayed at the Amiana Resort which was beautiful and they have their own private beach. Also they have a free shuttle bus going back and forth to the city which is only 20 mins. Otherwise all the major hotels like the Sheraton and the intercontinental are across from the main beaches with lots of places to eat. I hope this helps you