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Indochine Palace

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1,101 Reviews from our TripAdvisor Community

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Showing 833: English reviews
Vancouver, Canada
Reviewed 12 April 2016 via mobile

In March, I took a trip to Vietnam and stays at the hotel just for one night and truly enjoy the stay. The hotel is very grand, classical and the staffs are extremely helpful and friendly. Would come back again in the future.

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Helpful?
Thank Simon M
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear Simon M, We wish to thank you for your wonderful review about our beautiful hotel on Tripadvisor. The management and staff are very excited to know that you truly enjoyed your stay with us. Your praise about our helpful and friendly staff will be shared with our team as a motivation for their efforts. Once again, thank you for...

Reviewed 11 April 2016 via mobile

A fantastic hotel. A+ in service. Has everything you would expect from a 5 star hotel. The pool is amazing. Huge! Big enough to do a few laps. The staff are so helpful. They helped me sort out my overnight train to Hanoi. If you want to stay somewhere that has all the trimmings then this is it.

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Helpful?
Thank Aaron Q
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear Aaron Q, Thank you for your lovely review about the Indochine Palace. Staff and management are so thrilled to receive your mark as “A+” for our service. It’s great to hear that you have had an enjoyable experience at our hotel. We are very proud to read your positive comment that our hotel “has everything you would expect from...

Reviewed 10 April 2016 via mobile

I spent 3 nights at Indochine Palace and for me it was a one of the best hotel in vietnam. The room was beautiful and spacious. The bed was confortable. The dining room was wonderful mostly the breakfast was delicious. The decor was beautiful and classy. The staff were excellent, professional and helpful. I give a special mention to the...

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Helpful?
Thank Coco P
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear Coco P, We were thrilled to read how much you enjoyed your three-night stay at the Indochine Palace. Our Team would like to extend our sincere gratitude for your wonderful review that Indochine Palace is a perfect hotel. Our staff always strive to deliver a memorable and enjoyable experience to our guests and we are very delighted to hear...

Macau, China
Reviewed 9 April 2016

This is a really grand hotel and in a good location quite near the Big C shopping centre and supermarket. The staff are excellent, very friendly and helpful; the breakfast buffet is very good; really comfortable beds; the swimming pool is big and right in the centre of the hotel at the ground level. But the bathroom and toilet are...

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Helpful?
Thank WILLIAM C
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear William, It was fantastic to read your valuable review about the Indochine Palace. It’s always a pleasure to hear that our staff go out of their way to offer our guests the most comfortable and enjoyable stay. We are proud of our level of professionalism and very happy that you completely enjoyed our services and care. Regarding the bathroom...

Reviewed 8 April 2016 via mobile

Great stay for the whole family of the 7 of us! Very beautiful hotel with some kind of nostalgic colonial decor. Stylish and spacious rooms. We had connecting rooms as required for our kids. Very kind staff who help us to find right local eateries. Good location, at walking distance of the city centre and most restaurants and shops. Very...

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Helpful?
Thank Sunnyafternoo
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear Guest, Thank you very much for spending your valuable time in reviewing your comments on Tripadvisor. It’s spendid to receive your positive feedback about our decoration and helpful staff. We are so excited to read that you experienced a “great stay” with us. Once again, we thank you for your kind support and hope to see you back for...

Melbourne
Reviewed 6 April 2016 via mobile

This hotel is very impressive from the moment you arrive. The decor is beautiful and very classy. The staff were lovely, especially the girls at reception when we checked in. The pool is amazing. It is a little out of town but still close enough to walk to local restaurants and taxis are cheap.

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Helpful?
Thank joannem1457
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear Joannem1457, Thanks a lot for your lovely review about Indochine Palace. Staff and management are so excited to read that “This hotel is very impressive from the moment you arrive”. It’s our honor that you really liked our “top class hotel” including staff, decoration and the pool. We thank you very much for staying with us and hope to...

Reviewed 6 April 2016 via mobile

This hotel is 7 years old but still in very nice conditions Clean rooms, nice service and beautiful swimming pool. Book a room on the swimm pool side is more quiet. Dinner or breakfast in the hotel restaurant la brasserie is very good and price attractive. Cindy was the waitress and very helpfull to us in order to select best...

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Helpful?
1Thank Barry M
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear Barry M, We wish to thank you for your wonderful review about our hotel. It’s such a great pleasure to learn that you have had a memorable stay at our hotel as well enjoyed our facilities, services and care. Your words of praise “very nice” made our staff happy very much. Once again, we thank you for staying with...

Oxford, United Kingdom
Reviewed 5 April 2016 via mobile

This is a big hotel catering to tour groups, but has decent size rooms, friendly staff and a good location for the Citadel and river. While you can walk, taxis cost just a few $ at most. Perfume River tour was organised well by the hotel at only a small premium and much better than haggling quay-side. Only criticism would...

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Helpful?
1Thank John B
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear John B , Warmest greeting from the Indochine Palace. We would like to extend our gratitude to you for sharing a review about our hotel. The management and staff are happy to know that you were pleased with our services, staff and location. However, we also regret to note that our transportation price did not meet your expectation. It’s...

Glasgow, United Kingdom
Reviewed 4 April 2016

We spent five nights at the Indochine Palace which turned out to best hotel we stayed in during our trip to Vietnam. The room was beautiful and spacious. The bed was very comfortable and the room quiet which meant we had a great night's sleep. The dining room was beautiful. The only slight complaint was that breakfast was more geared...

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Helpful?
Thank erte33
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear Erte33, We were thrilled to read how much you enjoyed your five-night stay at Indochine Palace. Our Team would like to extend our sincere gratitude for your brief and wonderful review. It’s great to hear that we are the best hotel you have stayed in during your trip to Vietnam. Our staff always strive to deliver a memorable and...

Reviewed 2 April 2016 via mobile

As a family of five we don't normally choose a 5 * hotel but chose it because of the pool and discount offered. We were not disappointed. Everything about this hotel is excellent, the service, the bedrooms, the pool and the breakfast. You couldn't fault any of the staff who have an amazing customer care attitude. The quality and the...

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Helpful?
1Thank elizconley
IndochinePalaceHue, General Manager at Indochine Palace, responded to this review

Dear Elizconley, It was great to receive your wonderful review about the Indochine Palace. We are delighted to hear you had a fantastic stay in our “Fabulous hotel”. We can’t describe our wonderful feeling when reading your nice comments such as “Everything about this hotel is excellent, the service, the bedrooms, the pool and the breakfast”, “You couldn't fault any...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
Official Description (provided by the hotel)
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 

Additional Information about Indochine Palace

Address: 105A Hung Vuong Street, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: €87 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Agoda and Odigeo so you can book your Indochine Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Indochine Palace Hotel Hue
Hotel Style:
#1 Business Hotel in Hue
#3 Luxury Hotel in Hue
#4 Spa Hotel in Hue
#7 Family Hotel in Hue
#8 Romantic Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Indochine Palace staff and other travellers.
7 questions
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Questions? Get answers from Indochine Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are quieter”
 of 5 bubbles MsBrownWarrington, 7 Dec 2016 | Read review
“View of the swimming pool was good”
 of 5 bubbles Travellingduoabroad, 12 Nov 2016 | Read review
“I only had one room and I was happy with it”
 of 5 bubbles 280AnnB, 10 Nov 2016 | Read review
“Our room, on the 7th floor, overlooked the swimming pool giving an excellent view of the city.”
 of 5 bubbles ColJenChapman, 15 Oct 2016 | Read review
“Smoking and non smoking rooms. Request a room overlooking the pool, nice and quiet”
 of 5 bubbles Marpear, 19 Aug 2016 | Read review
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