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Indochine Palace

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Indochine Palace
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1,097 Reviews from our TripAdvisor Community

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Showing 830: English reviews
Chester, United Kingdom
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW via mobile

I can' t praise this hotel enough. We had a wonderfully comfortable room, and enjoyed great service from friendly staff. Our meals there were excellent, and I can recommend their Pho....a meal in a bowl!

Helpful?
1 Thank Ched1000
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

Large clean room. Breakfast was excellent - great choices. General Manager "Mr.H.Campbell" gave personal attention and his team was very attentive.The Modern rooms yet traditional architecture is a lovely combination. Pool is large.Snooker table and gym also available. A peaceful garden behind the pool to have your own space too. Great location for sightseeing - within reach.

Helpful?
1 Thank nomad8888
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear nomad8888 Greetings from Indochine Palace! We extend our gratitude to you for sharing a glowing review about your experience at Indochine Palace. It’s our honor to have you as our guests and we are delighted to hear that you have enjoyed your stay with us. Our team are very happy to take care of you and really appreciate your... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

My husband and I are on a four-week trip to Indochina and our stay at the Indochine Palace in Hue is the first time I’ve been inspired to post a review. Our two-day stay was memorable and delightful! The large hotel has every amenity one could ask for. Our beautiful room was designed to highlight both historic design and modern... More 

Helpful?
1 Thank Angela N
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Angela N Greetings from Indochine Palace! Thank you very much for your wonderful review. It is a pleasure to know that you have had “a delightful and memorable stay” with us. Thrilled to read how much you have experienced and enjoyed our services. We are deeply honoured on the compliment we have received from you that “the staff throughout... More 

Brisbane, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

We are not exaggerating when we say this is the best hotel we have ever had the pleasure of staying in. The service was 6-star. We had been to a few 5-star hotels, but none of these hotels remembered our names all the time as this one did. Even the gentleman who greeted us whenever we stepped out of the... More 

Helpful?
Thank 40s_traveller_1111
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear 40s_traveller_1111 Greetings from Indochine Palace! It’s fantastic to hear that this is the best hotel you have ever had the pleasure of staying in. We are really proud to read your positive comments about your stay with us. This makes us very happy and shows how much you were impressed by our services. It’s also wonderful to receive your... More 

Hampshire
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 week ago

The hotel was at the very start of our Vietnam adventure. No sooner had we arrived in our room when the telephone rang and we were welcomed by the Manager who asked whether everything was OK. The hotel seems to thrive on teamwork and every member of staff were ready and waiting at all times, full of smiles. The room... More 

Helpful?
Thank miffy1Southampton
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear miffy1Southampton Greetings from Indochine Palace! We extend our gratitude to you for sharing a great review about your experience at our hotel. It’s our honor to have you as our guests and we are delighted to hear that you have “a very pleasurable stay” with our service and staff. Once again, we thank you for giving us an opportunity... More 

Maidstone, United Kingdom
Level Contributor
3 reviews
Reviewed 1 week ago

Outstanding hotel with great facilities, large comfortable rooms, friendly professional staff and good food, Big picture windows with views across the city. Best nights sleep I have had for ages. Highly recommended

Helpful?
Thank rpreece5
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear rpreece5 Greetings from Indochine Palace! We are glad to hear that you enjoyed your stay with us. It’s great to read that you have had “best nights sleep for ages” in our hotel. We feel honored to be part of your trip and excited to learn that our service left you with good memories. Our whole team is very... More 

Llandudno, United Kingdom
Level Contributor
130 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 weeks ago

We had a very nice stay here during our trip to Hue. The room was big and spacious and very nice views of the town from the balcony. My husband and I were not too impressed with the sink in the bedroom and the single door that served as the bathroom door and the toilet door but maybe as we... More 

Helpful?
1 Thank Pauline D
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Pauline D Greetings from Indochine Palace! We modestly receive your review and thank you for sharing your nice experience during your stay in our hotel. We really appreciate your compliments and recognition for the services rendered by our team. It is indeed rewarding. Thank you again for staying with us and we hope there will be other opportunities to... More 

Berlin, Germany
Level Contributor
6 reviews
Reviewed 2 weeks ago via mobile

Unfortunately we stayed only one night in this great hotel during our Vietnam trip. It was one of the beat services I ever faced, without exception, all the staff was very great! The rooms are huge, very clean and you also get a great breakfast with a very good taste! I only can recommend you to stay there and make... More 

Helpful?
Thank Dangelito
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Dangelito Greetings from Indochine Palace! It is a pleasure to know that you have had a memorable stay with us and I would like to extend my deepest appreciation for sharing these experiences on Trip Advisor. We are so proud of the compliment that you have received “outstanding service”. All of our team always strive to exceed our guests’... More 

england
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 weeks ago via mobile

The hotel was chosen by our travel agent It is a beautiful grand building We had a room on the 9th floor and it was a quiet , comfortable well appointed room The style of the bathroom arrangement was more suited to a couple as aspects of it lacked privacy. Nonetheless it did not detract from our stay. Breakfast was... More 

Helpful?
1 Thank yogiEngland
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear yogiEngland Greetings from Indochine Palace! We are very excited to know that you have enjoyed a comfortable stay during two nights with us. Especially, it’s great to hear that you found our service excellent and our staff helpful. Rest assured that your nice words will be shared with the team. We thank you very much for being our guest... More 

Shiki, Japan
Level Contributor
7 reviews
5 hotel reviews
Reviewed 3 weeks ago

We arrived late and received a royal welcome at this historical residence. Customer service continued at this excellent level throughout our stay. Rooms sumptuous, the dining room splendid with a variety of delightful offerings. A swim in the pool was refreshing. Hue has so much to offer and we would highly recommend a visit to the town and spending time... More 

Helpful?
Thank Travellingduoabroad
IndochinePalaceHue, Director of Operations at Indochine Palace, responded to this review

Dear Travellingduoabroad Greetings from Indochine Palace! We are grateful for your glowing review on Trip advisor. It’s fantastic to know that you have had a wonderful stay with us, especially you have received a royal welcome upon arrival. The staff and management are deeply honoured on your compliment about our “excellent level” of service as well as excited to get... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
Official Description (provided by the hotel)
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 

Additional Information about Indochine Palace

Address: 105A Hung Vuong Street, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Region: Vietnam > Thua Thien - Hue Province > Hue
Price Range: €87 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Best Western Premier Indochine Palace Hotel Hue
Hotel Style:
#1 Business Hotel in Hue
#3 Luxury Hotel in Hue
#4 Spa Hotel in Hue
#7 Family Hotel in Hue
#8 Romantic Hotel in Hue
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Questions & Answers

Here's what travellers have asked, with answers from Indochine Palace staff and other travellers.
7 questions
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Questions? Get answers from Indochine Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of the swimming pool was good”
 of 5 bubbles Travellingduoabroad, 12 Nov 2016 | Read review
“I only had one room and I was happy with it”
 of 5 bubbles 280AnnB, 10 Nov 2016 | Read review
“Our room, on the 7th floor, overlooked the swimming pool giving an excellent view of the city.”
 of 5 bubbles ColJenChapman, 15 Oct 2016 | Read review
“Smoking and non smoking rooms. Request a room overlooking the pool, nice and quiet”
 of 5 bubbles Marpear, 19 Aug 2016 | Read review
“Best view is at swimming pool”
 of 5 bubbles DosNguyen, 12 Jul 2016 | Read review
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