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Windsor Plaza Hotel

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Windsor Plaza Hotel
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906 Reviews from our TripAdvisor Community

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There are newer reviews for Windsor Plaza Hotel
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Showing 653: English reviews
Reviewed 3 March 2012

Hotel amenities are provided. However, the service provided by the staff have stood out and outshine other hotels. On the night of 26th Feb, I was overcharged on my cab fare when I took a cab back to the hotel. The staff there was helpful enough to point that out to me. Not only that, when seeing that I had...

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Helpful?
Thank cjchoo
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Your review was heartening to read, however it was sad in respect of your Taxi experiance but delighted that our Duty Manager was able to recover the money and your compliments have been duly passed on. Most, if not all Taxi Drivers are honest but yes there are some who are not. To overcome this "sometime problem" the Hotel offers...

Wollongong Australia
Reviewed 1 March 2012

We stayed at the Saigon Windsor Plaza for two nights at the end of our holiday to Vietnam and found it absolutely wonderful. It wasn't so much the room, which was lovely but not that special. It was the staff, who we felt treated us like family. Especially lovely were the 'Guest Relation' staff who chatted to us in the...

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Helpful?
Thank John W
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

It is obivious by your glowing review of your stay that you truly discovered Vietnamese Hospitality. We are indeed proud of all of our staff who, as you discovered, go out of their way to ensure our guests satisfaction. Thank you for your review and I hope we have the pleasure of your company again.

Melbourne, Australia
Reviewed 26 February 2012

Ho Chi Minh City was our first stop on our honeymoon, and we chose to stay at the Windsor Plaza hotel as our travel agent recommended it. We definitely were not unhappy with the choice. One of the major issues we had heard about from friends that had toured HCMC was that it was always hard to sleep because of...

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Helpful?
1Thank raphec
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

It is always a pleasure to read reviews of our guests stay ay our Hotel, and delighted we were able to contribute to the happiness of your honeymoon vacation. We strive to ensure all our guests enjoy their stay, from check in to check out. The shuttle is always a big plus. Thank you for stayuing with us and I...

Hong Kong, China
Reviewed 24 February 2012

Stayed here for three days. It is good and comfortable. The staff here is nice . They provide high-quality service . They always smile and giving people familiar feeling.

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Helpful?
Thank WY T
werespond, Public Relations Manager at Windsor Plaza Hotel, responded to this review

Thank you so much for your positive comments about your stay at Windsor Plaza Hotel. As you would have observered we welcome guests from all over the world and we pride ourselves in delivering the best of Vietnamese Hospatality to all, after all Windsor Plaza Hotel is indeed your "HOME AWAY FROM HOME". We look forward to your return visit.

Melbourne, Australia
Reviewed 22 February 2012

My husband and I have just spent 3 days in HCMC staying at the Winsor Plaza. We were booked in a deluxe room but were offered to upgrade to an Executive room as we required a late check out. This was one of the advantages offered with the executive room, along with free laundry and use of executive lounge for...

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Helpful?
1Thank Kyla H
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Your review of your stay at Windsor Plaza Hotel was indeed a delight and joy to read. Our hand picked staff undergo extensive training to ensure all our guests experiance true Vietnamese Hospitality. Your decision to upgrade, buy your own admission, was well worth the slight increase. Thank you for staying with us and we look forward to your return.

Reviewed 13 February 2012

From extremely courteous staff who were ever willing to be of assistance, to a regular hourly mini bus to the city, this is one hotel that defines luxury! Conforming to the finest traditions of hospitality, this hotel does indeed feel like a home away from home! I will highly recommend it to the discerning patron! Contributed by: Vishal Tiwary (Singapore)

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Helpful?
Thank Tiwary
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Your review of your stay with us was indeed most heartening to read. Reviews such as yours drives us even harder to ensure all our quests are made to feel welcome, comfortable and most importantly in a Hotel you can call "YOUR HOME AWAY FROM HOME". Thank you.

Shanghai, China
Reviewed 7 February 2012

stayed in windsor for a business trip last Oct.there are two things i remembered deeply.first one ,because of my carelessness,i forget to take away my removable hard disk when i left the hotel.in the disk ,all of my reference and documents are in it,so it is very important to me. what's worst, i didn't know until the second day. i...

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Helpful?
Thank richard c
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Richard, Your review was indeed a delight to read. A Hotel is bricks and morter it's whats inside that counts. We are extremely pround of our staff who indeed understand the words of servive, but most imprtant of all responsibilty, you discovered that at Windsor Plaza Hotel, we care. Thank you for staying with us and we look forward to...

U.S.
Reviewed 3 February 2012

Convenient location if your interest is mainly in the Chinese section of Saigon. Hotel located right above the An-Dong market, so you'd need to take the hotel elevator to go to its fourth floor to check in. Hotel provides free and convenient hourly shuttles to downtown Saigon. No wi-fi in rooms or lobby. Temperature impossible to adjust to confortable. Nowhere...

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Helpful?
Thank Miche888
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Your comments are most greatfully accepted and your areas of concern will be addressed. We appreciate feedback from our valued guests, if we lack in areas, I can assure you, we take comments seriously, and they will be rectified. We look forward to your return.

London, United Kingdom
Reviewed 20 January 2012

Spent over a week in this hotel (Not just a couple of nights) so I am totally qualified to rate it. There are different quality De-luxe rooms, most are very average, but some are somewhat better and tend to be reserved for Travel Agents as complimentary upgrades (in my experience). The breakfast/Buffet restaurant on the 4th Floor seems to have...

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Helpful?
2Thank Martyboy11
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

We thank you for your comments although not all were flatering, however we take all reviews of of guests stay will us with a great deal of concern, and I can assure you we will work very hard to improve and recify the areas and all points that you made. Our thanks again for your most valuable feedback, it will...

Singapore, Singapore
Reviewed 17 January 2012

Stayed in this hotel during a work trip in Oct 2011. This hotel is generally nice, clean and has friendly staff who are rather accommodating. The breakfast and lunch spread is GREAT, tasty, a good spread. I also tried the hotel spa. Asked for a traditional massage and was pleasantly surprised when the masseur used hot stones on me (hot...

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Helpful?
Thank ristymisty
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this review

Thank you for your review, which is extremly important to us. We want to ensure all our guests are treated with the highest respect and when, as you have, highlighted areas of conbcern they are indeed our concern and will be acted upon. Your comments are most valuable to us and we look forward to your return visit.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Windsor Plaza Hotel offers authentic Vietnamese hospitality and world-class facilities. Key Features + 376 well-appointed rooms and suites + 3 award-winning restaurants and a terrace bar + Conference center with six meeting rooms + 2,000-person capacity Jade Ballroom + Fitness Center and swimming pool + Hourly shuttle bus to city destinations + Complimentary wireless internet ... more   less 

Additional Information about Windsor Plaza Hotel

Address: 18 An Duong Vuong St | District 5, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: €55 - €89 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Hotel Windsor Plaza
Hotel Style:
#27 Business Hotel in Ho Chi Minh City
#32 Family Hotel in Ho Chi Minh City
#40 Luxury Hotel in Ho Chi Minh City
#43 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Plaza Hotel staff and other travellers.
12 questions
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miami
28 days ago

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Questions? Get answers from Windsor Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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