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Alagon Saigon Hotel & Spa

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701 Reviews from our TripAdvisor Community

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There are newer reviews for Alagon Saigon Hotel & Spa
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Showing 508: English reviews
Reviewed 2 weeks ago via mobile

This was our first stop in our honeymoon through Vietnam. I'll keep it short and sweet. Nice room, 2 bathrooms which was odd but very welcome when you're getting used to the food! Rooftop pool and jacuzzi was lovely. All staff were friendly and courteous though not many spoke great English. Breakfast was a massive spread, delicious food and had...

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Helpful?
Thank kayceeandtim
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear kayceeandtim, Thank you for choosing Alagon Saigon during your time here in Ho Chi Minh City. We are delighted that you overall enjoyed your stay with us. Once again, thank you for your feedback and we all look forward to welcoming you in the near future. Best Regards, Andrew Tram Guest Service manager!

Reviewed 2 weeks ago via mobile

We got upgraded to junior suite because of late check-in. Which was not really a problem to us but welcomed the gesture. Room spacious, bed very comfortable. Bathroom fine. Staff very attentive. Breakfast basic. Rooftop with small swimming pool welcome retreat after spending day in hot weather. Priced perhaps a little too high up market, (small comment).

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Helpful?
Thank Mark v
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear Mark v, Thank you for choosing Alagon Saigon and for letting us know you enjoyed your overall stay. We really appreciate your detailed feedback and hope you will stay with us again should your travels bring you back to Ho Chi Minh City. Warm regards, Andrew Tram Guest Service Manager!

Coventry, United Kingdom
Reviewed 2 weeks ago

Our stay was fantastic, room was great, service impeccable, hotel was lovely. We had a trip organised for us by the hotel at the last minute, the price was competitive and was well organised, would recommend this hotel .

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Helpful?
Thank lchamb_201860
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear lchamb_201860, Thank you very much for choosing Alagon Saigon and for sharing this wonderful review of your visit. It's great to know that you enjoyed your stay and our facilities and that the team took such good care of you. Best Regards, Andrew Tram Guest Service Manager!

Austria
Reviewed 2 weeks ago via mobile

We really enjoyed out stay at alagon hotel! Everything was perfect: The room,pool,location. The staff was very friendly and helpful! They offer a huge breakfast, International food but also a traditional buffet.

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Helpful?
Thank Katharina K
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear Katharina K Thank you so much for taking your time to give us your nice comments. Your valued comments surely help us to improve our services to meet guest expectations those we highly appreciated. Best Regards, Andrew Tram Guest Service Manager!

Reviewed 3 weeks ago via mobile

Great comfortable hotel! We had the executive room on the 8th floor with two bathrooms and king size bed. The breakfast was great and had a good variety of western and local food with a great fruit bar. The rooftop pool was fantastic for a swim and some relaxation in the middle of the day to escape the heat. Location...

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Helpful?
Thank Dominic F
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear Dominic F Thank you for choosing us and sharing your wonderful experience during your stay at the Alagon Saigon Hotel & Spa We appreciate your kind words regarding your overall experience in our hotel especially at the Aroma Rooftop Bar. It is important to us that our guests enjoy their stay and we are glad to know we met...

Reviewed 5 weeks ago

Great position, we walked everywhere. The airport transfers were great and staff were super friendly. The hotel was lovely, the day spa is nice though communal unless you go private rooms. Roof top bar and pool were great! Good city view. Breakfast: good just a typical breakfast but did the job Room: not huge but well air conditioned, they fixed...

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Helpful?
Thank Celene B
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear Celene B Many thanks for choosing Alagon Saigon and for taking the time to share your experience. I'm delighted to read that you had such a great stay and hope we'll see you again soon. Best Regards, Andrew Tram Guest Service Manager!

Auckland, New Zealand
Reviewed 3 November 2016 via mobile

Lovely hotel in a handy location. $US10 by taxi from the airport and the ride was pure entertainment! Only 2 blocks from the market so great for shopping. Lots of restaurants close too. We were upgraded at no charge. Great facilities, new bathroom. Best breakfast in 2 weeks plus free high tea

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Helpful?
Thank Kathy G
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear Kathy G, Thank you for staying with us and it's great to know that you had a comfortable stay and you enjoyed the central location of our hotel. We really appreciate your feedback and we look forward to welcoming you back in the near future. Warm Regards, Andrew Tram Guest Service Manager!

Singapore, Singapore
Reviewed 1 November 2016

Staffs were very hospitable and always ready to assist. When we enquired about SIM card, the night staff offered to purchase it for us. Whenever we returned to the hotel after every shopping trip, there will always be someone that will rush to us to assist with our shopping bags. When we requested for iron and ironing board, we were...

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Helpful?
1Thank YanaMohamed
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear YanaMohamed, Thank you for sharing your wonderful comment regarding your recent stay with us at the Alagon Saigon Hotel & Spa. We are glad to know you enjoyed your overall stay. We are very happy with the way in which our Associates do their best to try and meet our guests' expectations. We have personally passed on your kind...

Reviewed 1 November 2016 via mobile

We stayed at two hotels in Saigon, this was the cheapest (by far) but the one we enjoyed the most. We got an executive room through a great deal online and were surprised at how much we actually got for our money - two bathrooms even. The pool, spa and rooftop bars were lots of fun and we made good...

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Helpful?
1Thank Brenda B
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear Brenda B, Thank you for taking the time to share your great comment about the Alagon Saigon Hotel & Spa. It is our great pleasure to know that you enjoyed your stay at the hotel. The team at Alagon Saigon is always committed to providing the highest level of customer service to each and every one of our guests....

Reviewed 25 October 2016 via mobile

The staffs are very friendly and helpful. Breakfast is okay but they have varieties of food. The room is nice and clean, however the outside noise from the alley can be heard. Overall, its a good value for money.

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Helpful?
Thank Andi K
Pierre313, Guest Relations Manager at Alagon Saigon Hotel & Spa, responded to this review

Dear Andi K, Thank you for taking the time to share such a positive feedback from your recent stay at the Hotel. We have noted your valuable feedback about the noise and surely we will pass this to hotel management who in turn will address this through our improving programs. Again, thank you for your feedback and look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Alagon Hotel Saigon features elegant and modern rooms with free Wi-Fi in the centre of Ho Chi Minh City. A 5-minute walk to Ben Thanh Market, it offers a 24-hour restaurant and room service.Alagon Hotel Saigon is just a 3-minute walk to the 23/9 Park and a 7-minute drive to the Opera House. It takes 20 minutes by car to reach Tan Son Nhat Airport.All rooms are air-conditioned and come with turn-down service. Each room is equipped with a flat-screen satellite TV, seating area, and tea and coffee making facilities. Private bathroom includes a shower.An elevator serves the hotel, which provides airport transfer, laundry and dry cleaning services at an extra charge. Guests can relax at the hotel’s spa bath or check their emails at the business centre. ... more   less 

Additional Information about Alagon Saigon Hotel & Spa

Address: 289-291 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Alagon Hotel Saigon)
Region: Vietnam > Ho Chi Minh City
Price Range: €54 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alagon Saigon Hotel & Spa 3*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#28 Business Hotel in Ho Chi Minh City
#35 Spa Hotel in Ho Chi Minh City
#48 Romantic Hotel in Ho Chi Minh City
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Questions & Answers

Here's what travellers have asked, with answers from Alagon Saigon Hotel & Spa staff and other travellers.
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Questions? Get answers from Alagon Saigon Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get the pool, and higher room as a noisy part of town- like most places in Saigon”
 of 5 bubbles , 6 Dec 2016 | Read review
“Get one with a window”
 of 5 bubbles doubtfire, 30 Nov 2016 | Read review
“located nicely”
 of 5 bubbles , 30 Nov 2016 | Read review
“Consider one of the rooms that does not have a window just for a quiet night's sleep.”
 of 5 bubbles duncanw301, 20 Oct 2016 | Read review
“Ask reception for upgrade room if your room is small, price for upgrade might cheaper than book online.”
 of 5 bubbles Hin_Mei, 6 Oct 2016 | Read review
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