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Arc En Ciel Hotel

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Arc En Ciel Hotel
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11 Reviews from our TripAdvisor Community

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Showing 8: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2016

(I am writing this review on behalf of my mum and wife) Had the poorest customer service from this hotel. My mum and wife booked for 5 nights in a deluxe room and she decided after two nights stay to go on a short tour and return to HCM before heading to other parts of Vietnam and China. They asked... More 

Helpful?
1 Thank sydnyregular
Sydney, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 April 2016

We had the poorest customer service from this hotel. My mum and I booked for 5 nights in a deluxe room and she decided after two nights stay to go on a short tour and return to HCM before heading to other parts of Vietnam and China. We asked reception whether they could keep our room credit to continue our... More 

Helpful?
1 Thank lizzo_stevo

Travellers are raving about these Ho Chi Minh City hotels

Singapore, Singapore
Level Contributor
156 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 16 September 2015

A hotel more in the Ho Chi Minh Chinatown area. The reason we booked ourselves in this hotel just for two nights is because it is very near to a fabric and material district so it is very convenient base venue for us. There is also a shopping center Parkson Hung Vuong Plaza nearby about 15 minutes. Receptionist was well... More 

Helpful?
Thank DerekCobra
Atlanta, Georgia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 July 2015 via mobile

Hotel location is good. Staff are very nice and courteous. Lobby is upscale. The room is outdated, old and very dirty. The safe in the room is removable. We planned to stay for 5 nights, but left after the first night. Quite expensive for the value. We moved to Phu Giai Loi Hotel, which is about couple of blocks away... More 

Helpful?
2 Thank BLT1915
Miami, Florida
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 June 2013

Beautiful old building. Fun to just take a look inside at the old-school Vietnamese architecture, with huge tall ceilings. But the service and the attitude make it not worth staying here. The problems with this place: 1. Maybe half of the rooms have either no window or a window facing onto a wall just a few inches away. Front desk... More 

Helpful?
7 Thank Billy B
Marshall, Texas
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 May 2013

The most undiscovered hotel in Cholon for people of other countries. Staff speaks English and will cater to your every wish. Mr. Phung the director is the most gracious host you will ever meet. The eighth floor rooftop restaurant is where the American generals and ambassadors ate many years ago. The nighttime view is superb. If you prefer a more... More 

Helpful?
Thank Ron D
New Delhi
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 November 2011

we thought it will be around city centre but it was very far away from main town .. .food was not that great so was the room size and over all presentation. the taxi guy outside tried to rip us off .. and later we found that the area is not easily aproachable. overall slient compared to other parts of... More 

Helpful?
Thank gaurav00
Sydney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 March 2011

The staff was very helpful but the facilities and rooms were old. I chose a non-smoking room but the smokers from next door had almost killed me because their cigarette smell came into my room even though the door was closed. Staff was helpful when I requested to change to another non-smoking floor and they found me a room immediately.... More 

Helpful?
3 Thank Mango_Pudding20

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Arc En Ciel Hotel

Address: 52-56 Tan Da St., District 5, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Price Range: €31 - €40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arc En Ciel Hotel 3*
Number of rooms: 86
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Questions & Answers

Questions? Get answers from Arc En Ciel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room not facing road so not so much traffic noise and ensure you book a room with a window.”
 of 5 bubbles DerekCobra, 15 Sep 2015 | Read review
“Rooms on the right side would have no traffic noise. Rooms are well insulated against noise. Window is able to be opened allowing for fresh morning air with a cup of coffee. PEACEFUL is the biggest thing that comes to mind.”
 of 5 bubbles rond221, 17 May 2013 | Read review
“Try and stay near the town centre. Room available at similar rates are much better ..”
 of 5 bubbles gaurav00, 4 Nov 2011 | Read review
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